E X A 1 0 2 0
Model Name: Rockhopper 46/62
E X A 1 0 2 0
Model Name: Rockhopper 46/62
Printer Status Messages
1
• Media Skew Error
1-1
1-2
1-3
1-4
1-5
1-6
1-7
2-1
• Reload the media and confirm its current status.
→
If the problem is simply due to poor loading, explain to the user how to load the media properly.
• Are the fans working normally according to the self-diagnostic “Examination: Fans”?
→
Check the connectors between fan assembly, fan extension cable assembly and main board
assembly.
Fan extension cable 1 assembly is J115 (FAN1) on the main board assembly
Fan extension cable 2 assembly is J116 (FAN2) on the main board assembly
Fan extension cable 3 assembly is J117 (FAN3) on the main board assembly
Fan extension cable 4 assembly is J118 (FAN4) on the main board assembly
→
Replace fan assembly.
→
Replace Fan extension cable 1 assembly, Fan extension cable 2 assembly, Fan extension cable
3 assembly and Fan extension cable 4 assembly.
• Is the shielding material securely attached in the proper positions?
Shield material GA-A, shield GA-B, shield GA-C
→
Re-attach in the proper positions.
• Is there a problem with the movement of the pressure lever?
→
Apply grease (G501) and adjust the pressure transfer plate.
• With the pressure lever lowered, do all pressure rollers make contact with the grid roller?
(Are any of the pressure rollers idling?)
→
Replace the pressure rollers or the pressure assembly.
• Is there a uniform gap between head and platen?
→
Use the rail height jig (JD-30395) to adjust the position of the platen.
• Is there distortion or damage to the grid roller?
→
Replace grid roller.
• After carrying out the adjustments according to the procedure above, run the self-diagnostic “Skew
Verification”.
No.
Symptom
Sequence
Items to be Confirmed
Printer Status Messages
1080
1220
1520
1690
1060
2030
R E P
B A C
G O T O R e f . P a g e s
[ Rated Value ]
Rated Value
Condition
7m
50m
Within 2.5 mm
Within 1.5 mm
Within 10 mm
Cut media
Roll media
CAUTION:
Since this task will establish the
reference position for determin-
ing skew, it should be adjusted
carefully.