1. Open and close the front door. The jammed paper is automatically ejected from the machine.
If you do not see the jammed paper, go to next step.
2. Gently pull the paper out of the output tray.
If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the
next step.
3. Open the rear door.
4. If you see the jammed paper, pull down the pressure levers on each side and remove the paper.
Skip to step 8.
If you still do not see the paper, go to the next step.
5. Unfold the duplex guide fully and release the pressure lever on each side.
6. While pushing the fuser lever to the right, open the fuser door.
Page 8 of 27
Troubleshooting
8/4/2009
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