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© 2021 Multidyne
FN-64-CHAS Product Manual
5
Troubleshooting
This section contains information on frequent issues and ways to troubleshoot them.
5.1
Unknown IP address
In the event that the IP address of a device is unknown, the following procedure can be used to retrieve it:
The IP address can be temporarily set to the default IP address of 192.168.2.60 and netmask 255.255.255.0 by
pressing the pinhole reset switch (with a long paper clip) while the device is running. A computer system can
then be configured with an IP address on the same IP subnet and the webpage configuration can be loaded for
viewing and changing the IP address as described in the section Accessing The Web Page Interface. The device
will remain at the default IP address until rebooted, at which point it will revert to the assigned network settings.
5.2
Unexpected reboots
If the device is rebooting unexpectedly (detectable on routers when the routing state gets reset to preset 0),
make sure the correct power supply is being used with the device (12 VDC 10 Amp).
