Mitel MiVOICE BUSINESS, Engineering Manualline

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Applications
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• MAIL FROM – specifies the originating mailbox.
• RCPT TO – identifies the recipient's mailbox.
• DATA – start of data.
• QUIT – connection is to be closed. The receiver will send an OK reply.
• NOOP – no action. It can be used at any time during a connection session.
• RSET – resets the connection.
For security reasons, the following optional commands are not supported on the integrated
voice mail, although they are available on NuPoint:
• VRFY – verification of listed recipients (used for debugging and tracing purposes).
• EXPN – confirmation of mailing list and returning the full names and mailboxes for that
mailing list.
Networked Voice Mail on the 3300 ICP supports only G.711 encoding format. Formats such as
G.726 and G.721 are not currently supported. Some VPIM servers, such as the 6510, do not
support the G.711 format and cannot interwork with the 3300 ICP.
Some VPIM servers may send messages with multiple message segments or attachments.
The 3300 ICP can handle this and will concatenate all attachments into one file. The 3300 ICP
never sends out a VPIM message with more than one attachment.
EMBEDDED MUSIC ON HOLD
Embedded Music On Hold is a software feature that allows digital audio files to be transferred
to the controller's hard drive. These embedded files are then loaded into RAM and used as an
audio source for providing music to users that are on hold.
Embedded music on hold provides the following advantages over traditional analog music on
hold:
• Streamlines the changing of music sources on a system or on multiple systems.
• Provides the customer with the ability to take an audio format file and easily transfer it to
the controller. This can be done using the System Administration Tool or using MiVoice
Enterprise Manager’s Audio File Manager.
• An ASU or peripheral cabinet is not required to support embedded music on hold.
Under performance engineering rules, each streaming audio source can be considered to have
a PI equivalent to ½ an E2T connection, although this is not to say that it is actually using an
E2T channel. Every IP endpoint connection to this source will use an E2T connection and this
must be taken into account when designing a system. A TDM endpoint connection to this source
will not use an E2T connection. Instead, a TDM channel will be consumed.