Mitel MiVOICE BUSINESS, Engineering Manualline

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Engineering Guidelines
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PROGRAMMABLE KEYS
Each phone (or hot desk user) has a number of pre-allocated programmable keys associated
with them. When these devices, or users, are made resilient to other nodes, data for these keys
has to be shared. Before MiVoice Business 7.0 there was a limit of 150,000 keys that could
be synchronized from an SDS sync master to its slave(s).
For example, a 5330 phone has 24 keys allocated to it. If this phone is registered as a local
only number, or it is not a resilient device, then there is no data to share. If this phone is now
made resilient, then it counts as 24 keys to share with other nodes.
The number of keys that are assigned to the different phone types is highlighted below. Special
attention should be made to the 5560 IPT phone. This defaults to 96 keys, but can increase up
to 192 keys per device, but only with a 700-user system. See "Program a 5560 IPT" in the
System Administration Tool Help for MiVoice Business for further details.
Table 21: Programmable Key Capacity by Device Type
PHONE TYPE PROGRAMMABLE KEYS
Hot Desk User - No Device 96
5001 IP N/A
5005 IP 14
5010 IP 7
5020 IP 14
5140 IP 9
5201 IP N/A
5205 IP 14
5207 IP 14
5215 IP 7
5220 IP 14
5230 IP 3
5235 IP 24
5240 IP 9
5302 IP 6
5304 IP 9
5312 IP 12
5320 IP 8
5320e IP 8
5324 IP 24
5330 IP 24
5330e IP 24
5340 IP 48
5340e IP 48
5360 IP 48
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