Mitel MiVOICE BUSINESS, Engineering Manualline

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Network Configuration Concepts
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FIREWALLS AND NAT
Firewalls restrict unauthorized access to a network. Given the number of IP phones that may
be active at the same time, it is necessary to open up a number of ports on a firewall in order
to facilitate access. In such scenarios, the firewall is much less effective against network
intrusion.
Network Address Translation (NAT) reduces the number of addresses seen by the Internet
from a particular business. However, such devices need to understand the underlying protocol
to work effectively. If a MiVoice IP Phone is used on the Internet through NAT, there is a high
possibility that the voice streaming will not work. Users who use MiVoice IP Phones over the
Internet should use the Teleworker Solution.
Note:
• Seven channels are needed for internal traffic and ten are needed for external traffic, but
together the total is only 13. The reason is that a number of channels have shared use: in this
case, it is 4 (10+7-13). The higher G.711 rate is used to ensure adequate bandwidth at all
times.
• This data rate is close to a T1 rate. Options are to increase the available link rate by upgrading
to an E1 link or to multiple T1 links, or to accept a lower quantity of IP trunk calls (a slight
reduction in inter-node traffic).
• The bandwidth calculations should also include signalling and link utilization factors.
• With IP networking, it is possible to restrict the number of conversations on a connection, so
although calculations suggest 13 channels, the link settings could be set to only 10 channels
to reduce bandwidth usage. ARS will then come into play when this number is exceeded,
resulting in the call being routed elsewhere, e.g. TDM, if possible, or presentation of
re-order/busy tone to the user.