Mitel MiVOICE 6930, User Manual

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Mitel 6930 SIP Phone User Guide
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Busy Lamp Field (BLF) Key
The BLF feature on the IP phones allows a specific extension to be monitored for state changes.
BLF monitors the status (busy or idle) of extensions on the IP phone.
For example, a Supervisor configures BLFs on his phone for monitoring the status of a co-worker’s
phone use (busy or idle). If the co-worker’s phone is in an idle state, the
BLF
softkey on the
Supervisor’s phone is green. If the co-worker’s phone is ringing, the
BLF
softkey on the Supervisor’s
phone is yellow. If the co-worker is on a call or when the co-worker picks up his phone to make a
call, the
BLF
softkey on the Supervisor’s phone turns red, indicating that the worker’s phone is in
use and busy. Lastly, if the co-worker’s call is on hold, the
BLF
softkey on the Supervisor’s phone
displays the BLF hold icon. Additionally, the corresponding softkey LED illuminates to match the
monitored user’s state, either off (idle), solid (busy), or fast flashing/slow flashing (ringing/on hold).
The following table provides the BLF states on the phone and the corresponding LED and icon
behavior:
Notes:
1.
BLF functionality can only be programmed on the top softkeys.
2.
BLF indicators can also be viewed through the Directory, Received Callers, and
Outgoing Redial Lists.
3.
BLF feature availability is dependent on your call manager. Contact your System
Administrator for more information.
Note:
You can also use a BLF-configured key to automatically dial the BLF-monitored
extension. Contact your System Administrator for more information.
BLF State LED Behavior Softkey Icon
Idle Off
Ringing Fast Flashing Red
Connected Solid Red
On Hold Slow Flashing Red
Unknown Off