Mercedes-Benz E-class, Operator'S Manual

Page: 24 / 446

1-800-FOR-MERCedes (1-800-367-6372) or Cus‐
tomer Service (Canada) on 1-800-387-0100.
Important notice for California retail buyers
and lessees of Mercedes-Benz automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reasona‐
ble number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During a period of 18 months from original deliv‐
ery of the vehicle or a kilometer/mileage read‐
ing of 18,000 miles (29,000 km), whichever
occurs first, vehicle repair is presumed for a
retail buyer or lessee if one or more of the fol‐
lowing occurs:
(1) the serious defect or damage can result in
deadly or serious injury to the vehicle occu‐
pants while driving AND this defect has
already been repaired at least twice AND
Mercedes‑Benz, LLC has been informed in
writing of the necessity of a repair.
(2) the defect or damage, though less serious
than (1) above, has already been repaired at
least four times AND Mercedes‑Benz has
been informed in writing of the necessity of
a repair.
(3) the vehicle cannot be used for longer than
30 calendar days because of repair work
resulting from this or other serious defects
or damage.
Please send your written notice to:
Mercedes‑Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Operating safety
&
WARNING Risk of accident due to mal‐
functions or system failures
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this could result in malfunctions
or system failures.
#
Always have the prescribed service/
maintenance work as well any required
repairs carried out at a qualified spe‐
cialist workshop.
& WARNING Risk of fire due to flammable
materials on hot parts of the exhaust
system
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system.
#
When driving on unpaved roads or off-
road, regularly check the vehicle under‐
side.
22 General notes