Bluetooth
®
Device pairing, connection problems
Symptom
Cause
Solution method
Unable to perform pairing
―
Make sure that the Bluetooth
®
de-
vice is compatible with the Blue-
tooth
®
unit, and that Bluetooth
®
and
Find Mode
*1
are on and the airplane
mode is off in the Bluetooth
®
device
setting. Turn off the power of the
Bluetooth
®
device once, then turn it
back on. If pairing is still not possi-
ble after this, contact an expert re-
pairer, we recommend an Author-
ised Mazda Repairer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
Pairing cannot be performed again
The pairing information paired to
the Bluetooth
®
unit or device is not
recognised correctly.
Perform pairing using the following
procedure:
1. Delete the applicable Blue-
tooth
®
device on the Mazda
Connect.
2. Delete “Mazda” from the Blue-
tooth
®
search screen of the
Bluetooth
®
device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
®
device once, then
turn it back on. If pairing is still not
possible after this, contact an expert
repairer, we recommend an Author-
ised Mazda Repairer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
Unable to perform pairing
The Bluetooth
®
function and the
Find Mode/Visible setting
*1
on the
device may turn off automatically
after a period of time has elapsed
depending on the device.
Check whether the Bluetooth
®
func-
tion and the Find Mode/Visible set-
ting
*1
on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.
Move the device to a location in
which radio wave interference is
less likely to occur.
Interior Features
Audio Set [Type B (touchscreen)]
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CX-5_8HD5-EE-18K_Edition2
2018-11-22 13:14:48
Summary of Contents for CX-5
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Page 18: ...MEMO 1 14 CX 5_8HD5 EE 18K_Edition2 2018 11 22 13 14 48 ...
Page 90: ...MEMO 2 72 CX 5_8HD5 EE 18K_Edition2 2018 11 22 13 14 48 ...
Page 454: ...MEMO 4 296 CX 5_8HD5 EE 18K_Edition2 2018 11 22 13 14 48 ...
Page 457: ...MEMO 5 3 CX 5_8HD5 EE 18K_Edition2 2018 11 22 13 14 48 ...
Page 612: ...MEMO 5 158 CX 5_8HD5 EE 18K_Edition2 2018 11 22 13 14 48 ...
Page 686: ...MEMO 6 74 CX 5_8HD5 EE 18K_Edition2 2018 11 22 13 14 48 ...
Page 758: ...MEMO 7 72 CX 5_8HD5 EE 18K_Edition2 2018 11 22 13 14 48 ...
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Page 829: ...10 Index 10 1 CX 5_8HD5 EE 18K_Edition2 2018 11 22 13 14 48 ...