Mazda CX-5, Manual

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In particular cases (e.g., if the vehicle has detected a malfunction), it may be necessary to
store data which would normally be volatile.
If you make use of services (e.g., repair and maintenance services), it may be possible, if
necessary, to read out and use the stored operating data together with the vehicle
identification number. The data from the vehicle may be read out by employees of the
Mazda Network (e.g. authorised workshops, manufacturer) or by third parties (e.g.,
breakdown services, independent repair shops). The same applies in the case of warranty
cases and quality assurance measures.
The data is usually read out via the mandatory OBD (on-board diagnostics) connection on
the vehicle. The operating data read out document the technical conditions of the vehicle or
individual components and help with fault diagnostics, compliance with warranty
obligations and quality improvement. These data, in particular information regarding
component stress, technical events, operating errors and other errors are transmitted to the
manufacturer, if necessary, together with the vehicle identification number. In addition,
product liability falls under the responsibility of the manufacturer. For this purpose, the
manufacturer uses operating data external to the vehicles, for example, recall campaigns.
These data also may be used to verify the customer’s statutory warranty and manufacturer
warranty claims.
Error memory on the vehicle can be reset by a service operator within the course of repair
and maintenance work or at your request.
Comfort and infotainment functions
You can store comfort settings and customisations on the vehicle, and change/reset these at
any time.
Depending on the particular vehicle configurations, these may include:

seat and steering wheel position settings,

chassis adjustments and air-conditioning settings,

customisations such as interior lighting.
You are also able to incorporate data into the vehicle’s infotainment functions yourself
within the context of the selected configuration.
Depending on the particular vehicle configurations, these may include:

multimedia data, e.g., music, films or photos for playback in an integrated multimedia
system,
Customer Information
Collection and Processing of Data in the Vehicle
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