Task: viewing and changing system setup values
CentreVu CMS Administration
Allocating storage space
10-29
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13
When you are done changing field values, do one of the following:
•
Select Modify on the Actions menu or on the toolbar to accept
your changes.
•
Select Exit on the Actions menu or on the toolbar to exit the
window without saving your changes.
E
N D
O F
S T E P S
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Reference
Always:
•
Turn off data collection for all real ACDs. When the status line
reads “Successful,” you can turn data collection back on. For a
pseudo-ACD, data collection can be on when you change data
storage parameters.
•
Put
CentreVu
CMS in single-user mode before you change data
storage parameters. If you log out while in single-user mode, you
must wait at least 10 seconds before logging in again.
Calculate storage needs:
Data storage allocation needs vary among
installations. Base your
CentreVu
CMS data needs on these criteria:
•
Available disk space on your system configuration
•
Number of ACDs (real ACD and pseudo-ACDs) on
CentreVu
CMS
•
Size of the real ACDs and all pseudo-ACDs (number of agents,
trunks, etc.)
•
Length of time for data to be stored (for example, 30 days versus
100 days versus two years)
The historical database probably uses the most disk space. You can
reduce the amount of historical data saved by using the Data Storage
Allocation command.
Your
CentreVu
CMS reporting priorities also determine how you set
your data storage allocation.
The maximum amount of storage space for each data type (agent, split/
skill, trunk, trunk group, etc.) is limited by the amount of free space
available in that file system and the maximum storage needs.
Summary of Contents for CentreVu CMS Administration
Page 1: ...585 210 910 Comcode 108501743 Issue 1 November 1999 CentreVu CMS Administration...
Page 12: ...About this information product CentreVu CMS Administration xii...
Page 148: ...Task automating your activities with scripting CentreVu CMS Administration Task reference 5 16...
Page 382: ...Task learning and using Solaris CentreVu CMS Administration Restore files in Solaris 12 12...
