Task: administering call center agents
CentreVu CMS Administration
Running a split members report
6-24
The Split Members report displays or prints.
The Split Members report lists the selected splits in numerical order,
each split’s assigned name, and the extensions that are assigned to the
split. If the split does not have a name assigned, the Split Name field
shows the split number. If the split has no extensions assigned to it, the
Extension field is blank.
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Reference
•
To use names for splits, the names must first be assigned in the
Dictionary. See “Task: naming your call center entities in the
Dictionary” for more information.
•
You can script the Split Members window and schedule the script.
See “Task: automating your activities with scripting” for more
information.
•
You can put the Split Members input window and report on a
timetable. See “Task: using timetables and shortcuts” for more
information.
•
You cannot create a custom report from the split members report.
Summary of Contents for CentreVu CMS Administration
Page 1: ...585 210 910 Comcode 108501743 Issue 1 November 1999 CentreVu CMS Administration...
Page 12: ...About this information product CentreVu CMS Administration xii...
Page 148: ...Task automating your activities with scripting CentreVu CMS Administration Task reference 5 16...
Page 382: ...Task learning and using Solaris CentreVu CMS Administration Restore files in Solaris 12 12...
