Lucent Technologies CentreVu CMS Administration, User Manual

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Task: automating your activities with scripting CentreVu CMS Administration
Scripting windows and actions
5-12
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Scripting windows and actions
Overview Use these steps to create a script for one of the following:
• The input window for Dictionary, Exceptions, Maintenance,
CentreVu
CMS System Setup, Agent Administration, or Call
Center Administration actions
• An Add, Modify, or Delete action in Dictionary, Exceptions,
Maintenance,
CentreVu
CMS System Setup, Agent
Administration, or Call Center Administration
Steps to script an input
window
.... ..... ...... ...... ...... ...... ...... ...... ..... ...... ...... ...... ...... ...... ..... ...... ...... ...... ...... ...... ...... ..... ... ...... ...... ...... ...... ...... ..... ...... .
1
Select the action on the Operations tab of the selector window for
Dictionary, Exceptions, Maintenance,
CentreVu
CMS System Setup,
Agent Administration, or Call Center Administration.
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2
Select Script in the selector window.
The Save as Script window opens. The file type is set to Interactive and
cannot be changed.