185
FAQ
Category Sub-Category
Question
Answer
Phone
Function
Unlock Pattern
What should I do if I
forgot the Unlock Pattern
and I didn’t create a
Google Account on the
phone?
Without entering the Unlock Pattern, you
will not be able to access your phone.
Caution: If you perform a factory reset,
all user applications and user data will be
deleted. Please remember to back up any
important data before performing a factory
reset.
How to perform a factory reset:
1. Turn the power off.
2. Tap and hold the following keys at the
same time for 6 seconds:
Power/Lock
Key
+ the down
Volume Key
.
3. Release the keys when you see the
screen message "Permanently Erase
User Data & Reset Settings?, press the
Power Key to confirm and any other key
to cancel."
4. Press the
Power/Lock Key
to confirm
(or press any other key to cancel).
When you press the
Power/Lock Key
to confirm, a pop-up appears asking
"Are you sure you want to continue with
erase?".
5. Press the
Power/Lock Key
and your
phone will be restored to the factory
settings. To cancel, press any other key.
Phone
Function
Unlock Pattern
How do I create the
Unlock Pattern?
1. From the Home screen, tap the
Menu
Key
.
2. Tap
Settings > Lock screen
.
3. Tap
Select screen lock
.
4. Tap
Pattern
. The first time you do this,
a short tutorial about creating an unlock
pattern appears.
5. Set up by drawing your pattern once >
Continue
, draw again >
Confirm
.
