Lexus ES350, Manual, Page: 879 / 917

878
ES350_300h_OM_OM33A60U_(U)
Reporting safety defects for U.S. owners
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying
the Lexus Division of Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-
25-LEXUS).
If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA cannot become
involved in individual problems between you, your dealer, or Lexus Divi-
sion of Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go to
http://www.safercar.gov
;
or write to: Administrator, NHTSA, 1200 New Jersey Ave, S.E.,
Washington, DC 20590. You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov.