Konica Minolta BIZHUB C10, User Manual

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Solving Other Problems
183
The
web-based
utility cannot
be accessed. The PageScope Web
Connection Adminis-
trator's password is
incorrect. The PageScope Web Connection
Administrator password has a 6-char-
acter minimum and a 16-character
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the bizhub C10 Ref-
erence Guide.
Media is
wrinkled. The media is moist
from humidity or hav-
ing water spilled on it. Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is defec-
tive. Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used. Use KONICA MINOLTA-approved
media. See “Specifications” on page
40.
Also, refer to http:// konicaminolta.com
for a complete list of currently
approved media.
Envelopes are being
printed with the fuser
separator levers in
the plain paper posi-
tion. Before printing envelopes, place the
fuser separator levers in the envelope
position.
When a mail
server that
requires user
authentica-
tion is used,
Scan to
E-mail oper-
ation is not
available. Changed the time
period of POP Before
SMTP Time in Page-
Scope Web Connec-
tion. Change the time period of POP Before
SMTP Time to default (1 second) set-
ting.
For details, refer to the bizhub C10
Reference Guide.
Symptom Cause Solution