A-61593 September 2007
5-1
5 Troubleshooting in Tools
Following is a list of error numbers, messages and corrective actions
you can take if one of the following messages is encountered.
Message
Reason
Solution
Refresh found {0,number,integer}
modified file(s)
n files are modified by another
application.
No error
Refresh found {0,number,integer}
new file(s)
There are
n
new files since the last
refresh.
No error
Refresh deleted {0,number,integer}
old task(s)
Automatically deleting old tasks.
No error
Task “{0}” is not {1}
The state of the task has changed.
No error
Error Code
Message
Reason
Convert errors
PCE1000
Task “{0}” failed during
conversion
Internal error.
Solution
: Save the log files of this Convert task and Scan and send
them to Service.
PCE1002
Task “{0}” failed
because free disk
space is too low: {1}
The available disk space on the destination disk is smaller than the
defined threshold.
Solution
: Delete files on the destination disk or change the threshold
value in the Run Definition for Transfer for this destination.
PCE1003
Task “{0}” failed
because of unknown
format
The format being used is not supported.
Solution
: Select another format in the Run Definition.
PCE1004
Task “{0}” failed
because of unknown
scope
The scope being used is not supported.
Solution
: Select another scope in the Run Definition.
PCE1005
Task “{0}” failed
because of unknown
compression
The compression being used is not supported.
Solution
: Select another compression in the Run Definition.
PCE1006
Task “{0}” failed
because of different
type definitions (AODs)
for one file
You cannot merge output of different types into one single file.
Solution
: Change the AODs to use either the same type or write to
separate files.
PCE1007
Task “{0}” failed
because deletion of old
files
Before a task can be reprocessed, all old output needs to be deleted.
This deletion was not possible.
Solution
: Make sure the deletion of the old Convert output can be
performed (e.g., close all programs that could have open file handles to
some of those files).
PCE1010
Task “{0}” failed
because of invalid
output path:
SHEET
in
tray output
File names related to a tray cannot contain the system field:
SHEET
.
Solution
: Delete the system field
SHEET
in the name of the path in the
Run Definition.
