Kodak s1740, User Manual

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A-61593 September 2007
4-1
4 Troubleshooting
Following is a list of error numbers, messages and corrective actions
you can take if one of the following messages is encountered.
Error Code Message Reason
Compare Module errors
CMP01 Last Doc in Lookhead
match Informational . There are no more documents in Lookahead.
Solution : Finish the run.
CMP02 Init error Invalid data in the Compare Control in the Run Definition.
Solution : Check the definition of the Compare , Command and Display
fields in the Control Run Definition.
CMP03 Too many mismatches More documents than the “Maximum number of wrong documents”
could not be assigned.
Solution : Skip the incorrect documents in the preview.
CMP04 Detected wrong
sequence The detected document is located in the Lookahead interval, but another
document is assigned with the same requested pocket.
Solution : Manually check the document sequence. Reassign the correct
starting point in the preview list.
CMP05 Rejected previous The previous document caused an error.
Solution : Clear the document jam.
CMP06 Init error An error occurred while a run was open. The Compare control of the Run
Definition may not contain valid data.
Solution : Check the definition of the Compare , Command and Display
fields in the Control Run Definition.
CMP07 Bad run context Internal program error.
Solution : Check the Compare Control in the Run Definition.
CMP08 Command compare
error Internal error.
Solution : Cancel the run.
CMP10 Not enough separators More separators are required.
Solution : Put more separators on the feeder.
CMP12 Compare deselected Unacceptable Compare state.
Solution : Internal error. Check the Run Definition.
CMP13 Multiple matched sheet
not permitted by
confirmation Your configuration does not allow multiple matched sheets.
Solution : Check the rct file. Check the configuration (Compare Control;
Strategy for handling multiple matches).
Scanner Module errors
CS05 Scanner is offline The connection to the scanner is lost.
Solution : Turn the scanner on and restart the PC.
CS06 Scanner was switched
off The connection to the scanner is lost.
Solution : Turn the scanner on and restart the PC.
CS10 Diagnostic run required Diagnostic run is required.
Solution : Call Service