A-61593 September 2007
4-3
Encoder errors
ECS10
Encoder module was
switched off
The encoder did not initialize after it was reset.
Solution
: Restart the run.
ECS15
Encoder module not
available
The encoder is not responding.
Solution
: Cancel the run and restart.
ECS20
Encoder: no ink
available
The ribbon cartridge is out of ink.
Solution
: Change the ribbon cartridge.
ECS25
Encoder. Print head not
in print position
The print head is not in the print position.
Solution
: Call Service.
ECS26
Encoder. Print head not
in home position
The print head is not in the home position.
Solution
: Call Service.
ECS27
Encoder. No voltage
available at print head
The print head is not connected properly.
Solution
: Call Service.
ECS30
Encoder. Data received
too late
The command to start encoding was received too late or the encoding
string is too long relative to the length of the document.
Solutions
:
• If possible, shorten the encoding text.
• Place the encoding text in the middle of the document instead of the
beginning. The value of the field position should not be 0; there should
not be blanks at the beginning.
• Place the print command in an earlier hook within the Run Definition.
ECS32
Encoder. Gap too small The gap between two documents was too small.
Solution
: Collect the two documents and refeed.
ECS35
Encoder. Ink supply
reaching end
The ink is running out.
Solution
: Load a new ribbon cartridge after the current run has finished.
ECS40
Encoder. Too much
data
The encoding string is too long.
Solution
: Shorten the encoding string.
ECS60
Encoder not ready
The encoder is not ready.
Solution
: Feed again.
ECS99
Encoder error. Reason
unknown
Internal error.
Solution
: Close the run.
Endorser errors
EDS10
Endorser module not
switched on
The Endorser module did not initialize after it was reset.
Solution
: Restart the run.
EDS15
Endorser module not
available
The Endorser is not responding.
Solution
: Cancel the run and restart.
EDS20
Endorser: no ink
available
The ink cartridge is empty.
Solution
: Change the ink cartridge.
EDS25
Endorser. Print head
not in print position
The print head is not in print position.
Solution
: Close the operating system software and restart it. If the
problem still exists, turn the scanner off and after 15 seconds, turn it
back on and start the operating system software again.
EDS26
Endorser. Print head
not in home position
The print head is not in home position.
Solution
: Close the operating system software and restart it. If the
problem still exists, turn the scanner off and after 15 seconds, turn it
back on and start the operating system software again.
EDS27
Endorser. No current
available at print head
The print head is not connected properly.
Solution
: Call Service.