Kimberley KARAVAN 2021, Installation, Maintenance & Operating Manual

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8 ©2021 Kimberley Kampers Manufacturing Pty Ltd
Warranty
3. The name of the selling dealer, and
4. The nature of the problem and the steps or service
which have been performed.
Kimberley Kampers
Attention: Service & Warranty Manager
20-24 Piper Drive
Ballina NSW 2478
Email: service@kkhq.com.au
Phone: (02) 6686 7344
KK may direct you to an authorised KK dealer, or
may request that you bring your camper-trailer/
caravan to the KK Headquarters in Ballina, NSW for
repairs. KK does not control the scheduling of repairs
at its authorised KK dealers, and repairs at the KK
Headquarters may not be immediately available.
Therefore, you may encounter delays in scheduling
repairs and/or completion of repairs. All costs
associated with transporting the camper-trailer/
caravan for any warranty service shall be the sole
responsibility of the owner.
Service scheduling of your camper-trailer/caravan
You must ensure all maintenance and servicing
required is performed within the instructed time
period by an authorised KK repair agent, as per the
service schedule outlined in the Operating Manual
booklet provided.
Please be aware that KK and most other repair agents
recommend booking 6 to 8 weeks in advance for KK
servicing work.
To locate your nearest recommended repair centre
please refer to the Contact page on the KK website.
Events That Discharge Kimberley Kampers’
Obligations Under This Limited Warranty
Misuse or neglect, accidents, unauthorised alteration,
failure to provide reasonable and necessary
maintenance (see Owner’s Manual), damage caused
by off road use, collision, fi re, theft, vandalism,
explosions, excessive tyre pressures, overloading in
excess of rated capacities, and use of the camper-
trailer/caravan for commercial, business, or rental
purposes shall discharge KK from any express or
implied warranty obligation to repair any resulting
defect.
Legal remedies: exclusive jurisdiction for deciding
legal disputes relating to alleged breach of warranty
or representations of any nature rests in the courts
within the state of manufacture/supply, which is NSW.
Also, this limited warranty shall be interpreted and
construed in accordance with the laws of the state of
NSW. Any and all claims, controversies, and causes
of action arising out of or relating to this limited
warranty, whether sounding contract, tort or statute,
shall be governed by the laws of the State of NSW,
including its statute of limitations, without giving
effect to any confl ict of law rule that would result in
the application of the laws of a different jurisdiction.
Kimberley Kampers Limited Warranty Excludes
Normal Wear
Items such as curtains, upholstery, fl oor coverings,
window, door, and vent seals will show wear or may
even wear out within the 3-year warranty period,
depending upon the amount of usage, weather, and
atmospheric conditions.
Accident
We strongly urge our dealers and customers to
inspect the trailer upon receipt of delivery for any
damage caused by accident while being delivered to
the dealer, or while it is on the dealer’s lot. Damage
of this nature becomes the dealer or customer’s
responsibility upon acceptance of delivery, unless KK
is notifi ed and the person making the delivery verifi es
the damage. Glass breakage, whether obviously
struck or mysterious, is always accidental and
covered by most insurance policies.
Abuse
Lack of customer care and/or improper maintenance
will result in early failure for which KK cannot be held
responsible. This includes wheel bearings that fail due
to water ingress or lack of maintenance.
Chemical Gassing
Chemical gassing is not a “Defect” in your camper-
trailer/caravan and is not covered by the Limited
Warranty.
Exposure
Not unlike a car, the steel parts of a trailer can and will
rust if subjected to prolonged exposure to moisture,
salt air, or corrosive air-borne pollutants without
repainting. Aluminium oxidizes when unprotected
under similar conditions, and refi nery chemicals
of a sulphurous nature are harmful to fi nishes if
not washed off periodically. Extremely hot or direct
sunlight will deteriorate rubber and fade curtains and
upholstery. Conditions of this nature, although they
may be normal for the area, are beyond KK’ control
and become the responsibility of the owner.
It is the responsibility of the owner to take such
preventative measures as are necessary to maintain
the exterior caulking and sealer of your unit. It is the
responsibility of the owner to use reasonable, prudent
care to prevent foreseeable secondary damage from