Kimberley KARAVAN 2021, Installation, Maintenance & Operating Manual

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7 ©2021 Kimberley Kampers Manufacturing Pty Ltd
Warranty
the maintenance of lubricants, sealants, and seals;
Condensation and the results of condensation
including water damage and the growth of mold
or mildew. Mold and mildew are natural growths
given certain environmental conditions and are
not covered by the terms of this Limited Warranty;
The addition of weight to the camper-trailer/
caravan that causes the total weight to exceed
applicable weight ratings, or addition of weight
causing improper distribution of the weight of
the camper-trailer/caravan; Failure to seek and
obtain repairs in a timely manner; Failure to use
reasonable efforts to mitigate damage caused by
defects; Failure to properly ventilate the camper-
trailer/caravan; Improper electric power supply or
improper camper-trailer/caravan hookup to other
facilities; the camper-trailer/caravan being subject
to abnormal conditions, including environment,
temperature, water, fi re, humidity, pressure, stress
or similar; the camper-trailer/caravan having
been used after a defect became apparent or
should have become apparent; excessive speed,
failure to lower tyre pressure or hard impact; the
repair, maintenance or service by a person not
authorised by KK; water damage caused by creek
crossings, fl ooding and other similar conditions;
or Acts or omissions of any person or entity
other than KK. (Note: An irrefutable presumption
arises that the camper-trailer/caravan has been
used for commercial and/or business purposes
if the camper-trailer/caravan owner or user fi les
a tax form claiming any business or commercial
tax benefi t related to the camper-trailer/caravan,
or if the camper-trailer/caravan is purchased,
registered or titled in a business name.)
Warranty Transfer Conditions
This warranty is only transferrable to a subsequent
owner if the camper-trailer/caravan is sold by the
original owner during the Warranty Period unless
otherwise agreed to by KK in writing. The subsequent
owner must contact KK to register for the remainder
of the Warranty Coverage Period.
How will a valid Warranty claim be honoured?
If a defect appears in KK’ manufacture or assembly
fo the camper-trailer/caravan before the end of
the Warranty Coverage Period and KK fi nds the
camper-trailer/caravan to be defective in materials or
workmanship, KK will, in it’s sole discretion, either;
• replace or repair the camper-trailer/caravan or the
defective part of the camper-trailer/caravan; or
• cause the camper-trailer/caravan or defective
part of the camper-trailer/caravan to be replace or
repaired by a qualifi ed repairer.
Warranty repairs shall only be carried out by KK’s
service department or, when directed by KK’s Service
Manager, by an authorised KK repair and service
agent within a reasonable time from the camper-
trailer/caravan being delivered to KK.
KK reserves the right to take ownership of all
replaced parts. KK will not reimburse any payments
made for work done or replaced parts done through
unauthorised repairers without prior written consent
from KK.
KK reserves the right to replace defective parts of the
camper-trailer/caravan with parts and components of
similar quality, grade, function and composition where
an identical part or component is not available.
Goods presented for repair may be replaced by
refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the
goods.
Obtaining Warranty Service
To obtain warranty service under this Limited
Warranty, the owner must do all of the following:
1. Owner and dealer representative must complete
the ‘Record of Handover’ in Owner’s Manual
within 10 days from delivery of the camper-trailer/
caravan,
2. Complete and submit the Warranty Registration
Form (link in Operating Manual),
3. Notify KK or one of its authorised, independent
dealers of any claimed defect within the warranty
period or 10 days thereafter,
4. Provide notifi cation of a defect within 10 days of
discovery of that defect, and
5. Promptly return the camper-trailer/caravan to an
authorised KK dealer or KK for repairs.
If your camper-trailer/caravan develops a defect or is
in an accident or collision, you must not attempt to
repair it yourself. Doing so may cause damage which
is not covered by this Limited Warranty. Only service
agents authorised by KK should perform service or
repairs on the camper-trailer/caravan. You should
therefore contact the KK Service Department if any of
these events occur.
If you believe a defect covered by this Limited
Warranty still exists after an attempted repair by an
authorised KK dealer, you must contact KK at the
following address, specifying:
1. The last 4 digits of the VIN or complete serial
number of the camper-trailer/caravan,
2. The date of original purchase and the date of
original delivery,