7 Troubleshooting
Error code
Problem
Solution
If the fuse blows again => replace
i3000.
2.2 Replace i3000
E09026
Sensor current too high
1. Remove power supply connection
J2013 from i2000
1.1 Check H9 and H10 LED on i2000
board during preparation (should be
green)
If fail then
=> Replace i2000
2. Check connection: J2013, J0101
If fail then
=> Replace PAN- 3D power cable
3. Replace sensor
E10002
Invalid state shift
1.i2000:
1.1 Check fuse F2. If fuse is blown
then replace the fuse.
If the fuse blows again => replace
i2000
1.2 Replace i2000
E10003
Preheat feedback out of range
1. Re-run THA calibrations
2. Check connections: J4019, J1005,
J7000 (pan-THA)
3. Re-run THA calibrations
4. Replace i4000
5. Re-run THA calibrations
6. Replace pan-THA
7. Re-run THA calibrations
8. Replace main cable and twister
cable assembly
9. Re-run THA calibrations.
E10004
Invalid boost time
Software error. Take logs and boot the
device.
E10005
Invalid kV value
Software error. Take logs and boot the
device.
E10006
Invalid MA value
Software error. Take logs and boot the
device.
E10007
Invalid ma kV value on prepare
Software error. Take logs and boot the
device.
E10202
mA feedback out of range
1. Re-run THA calibrations
70
ORTHOPANTOMOGRAPH
™
OP 3D