7 Troubleshooting
Error code
Problem
Solution
E00002
Invalid error code, you should
not receive this.
Software error. Take logs and boot the
device.
E08402
Emergency button active
1. Check that emergency button is
not pressed.
2. Check connections: J4002, J1011,
Emergency button
If fail => replace emergency stop
switch with cable/column cable
extension
3. Replace i4000 board.
E08403
Exposure button active on boot
1. Release the button.
2. Check connections (no short
circuits):
* Exposure switch, J4103
* J4101, J4013
If fail => Replace exposure switch or
back panel cable
3. Replace i4100 board
4. Replace i4000 board.
E08404
Remote exposure button active
on boot
1. Release the button.
2. Check connections (no short
circuits).
* Remote exposure switch, J4104
* J4101, J4013
If fail => Replace remote exposure
switch, exposure cabling, or back
panel cable.
3. Replace i4100 board
4. Replace i4000 board.
E09002
Z motor overcurrent
1. Check that there are no obstacles
for lifting.
2. Check that no extra weight is
loaded.
3. Replace the column.
4. Replace i4000.
E09003
Z motor short circuit
1. Check cabling (that there is no
short circuit between wires or to
mechanics).
* J1037, J4002
If fail => replace column cable
extension
2. Unplug J1037, drive lift motion
64
ORTHOPANTOMOGRAPH
™
OP 3D
