7 Troubleshooting
Error code
Problem
Solution
E19005
Bus failing
1. Check connections:
* J4007, J6001
If fail => replace user interface cable
2. Replace the upper cover of the
lower shelf (contains the UI panel
module)
3. Replace i4000.
E19402
ESD error ref
Software error. Take logs and boot the
device.
E19403
ESD error signal
Software error. Take logs and boot the
device.
E19404
ESD error proximity
Software error. Take logs and boot the
device.
E19405
ESD error bus
Software error. Take logs and boot the
device.
E19406
Slider disabled too large change Software error. Take logs and boot the
device.
E19407
Slider disabled all channels
active
Software error. Take logs and boot the
device.
E19408
Proximity active after reset
1. Check that there are no objects on
the UI panel.
Remove any objects.
2. Restart the device.
If error still exists => Replace
the upper cover of the lower shelf
(contains the UI panel module with
i6000).
E19409
Slider disabled proximity active
1. Check that there are no objects on
the UI panel.
Remove any objects.
2. Restart the device.
If error still exist => Replace the
upper cover of the lower shelf
(contains the UI panel module with
i6000).
Pivot
movement
errors
E21xxx:
E21002
Route - waypoints on invalid
state
Software error. Take logs and boot the
device.
ORTHOPANTOMOGRAPH
™
OP 3D
81
