7 Troubleshooting
Error code
Problem
Solution
E12402
Process queue full
Software error. Take logs and boot the
device.
E12403
Parity error on wire
Software error. Take logs and boot the
device.
E12404
Overrun error
Software error. Take logs and boot the
device.
E13002
Error passive
Error source i3000:
1. Check connections:
* J3009, J2010
If fail => replace main cable
2. Replace i2000
3. Replace i3000
Error source, i2000 or i3000:
1. Check connections:
* J4009, J3010
If fail => replace twister cable
assembly
* J3009, J2010
If fail => replace main cable
2. Replace i3000
3. Replace i2000
4. Replace i4000
Error source, i4000:
1. Check connections:
* J4009, J3010
If fail => replace twister cable
assembly
2. Replace i4000
3. Replace i3000.
E13003
Error warning
Error source i3000:
1. Check connections:
* J3009, J2010
If fail => replace main cable
2. Replace i2000
3. Replace i3000
Error source, i2000 or i3000:
1. Check connections:
* J4009, J3010
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ORTHOPANTOMOGRAPH
™
OP 3D