Advanced options
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User registration is performed using the Activation Wizard (see 3.2.2 on pg. 32),
if the application is being activated using an activation code. A client ID will be
assigned at the end of the registration process which may be viewed under
Sup-
port
(see Figure 76) of the main window. A client number is a personal user ID
which is required for phone or web form-based technical support.
If a key file is used for activation, register directly at the Technical Support web
site.
A new service referred to as the Personal Cabinet provides users access to a
personal section of the Technical Support web site. The Personal Cabinet
enables you to:
send Technical Support requests without logging in;
exchange messages with Technical Support without using email;
monitor requests in real-time;
view the complete history of your Technical Support requests;
obtain a backup copy of the key file.
Use the Create Request link to send an online form-based request to Technical
Support. Enter your Personal Cabinet on the Technical Support site which will
open as a result and complete the request form.
