238
MULTIMEDIA
Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate its menu
structure. Voice commands are required after
most Uconnect Phone prompts. There are two
general methods for how Voice Command
works:
1. Say compound commands like “Call John
Smith mobile”.
2. Say the individual commands and allow the
system to guide you to complete the task.
You will be prompted for a specific command
and then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile”, the following
compound command can be said: “Call John
Smith mobile.”
For each feature explanation in this section,
only the compound command form of the
voice command is given. You can also break
the commands into parts and say each part
of the command when you are asked for it.
For example, you can use the compound
command form voice command “Search for
John Smith,” or you can break the compound
command form into two voice commands:
“Search Contacts” and when asked, “John
Smith.” Please remember, the Uconnect
Phone works best when you talk in a normal
conversational tone, as if speaking to
someone sitting a few feet/meters away from
you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a
Natural Language Voice Recognition (VR)
engine.
Natural speech allows the user to speak
commands in phrases or complete sentences.
The system filters out certain non-word
utterances and sounds such as “ah” and “eh.”
The system handles fill-in words such as “I
would like to”.
The system handles multiple inputs in the same
phrase or sentence such as “make a phone
call” and “to Kelly Smith”. For multiple inputs in
the same phrase or sentence, the system
identifies the topic or context and provides the
associated follow-up prompt such as “Who do
you want to call?” in the case where a phone
call was requested but the specific name was
not recognized.
The system utilizes continuous dialog. When the
system requires more information from the
user, it will ask a question to which the user can
respond without pushing the Voice Command
button on the steering wheel.
HELP COMMAND
If you need assistance at any prompt, or if you
want to know your options at any prompt, say
“Help” following the beep.
To activate the Uconnect Phone from idle,
simply push the Phone button (if active) on your
steering wheel and say a command or say
“Help”. All Phone sessions begin with a push of
the VR button or the Phone button.
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