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Interlogix TruVision NVR 21, User Manual

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Chapter 4: Operating Instructions 

Item 

Name 

Description 

B

: In Live View mode, select the event monitor. 

F1

: In Playback mode, click to start and stop video clipping. For 

audio, press F1 and a numerical button to play the audio of the 
specified camera in live view.  

In System Information mode, get the DDNS URL. In User 
Management mode, pop up the Permission screen of a selected 
item in User Management > User > User Management. Delete a 
selected item from USB flash drive. Exit the virtual keypad.  

F2

: In live view mode, all-day playback, and playback modes 

press to display or hide the time or control bar. In PTZ mode, 
stop all ongoing operations. Select or deselect an item. Enter a 
selected folder of the external storage device, such as a USB 
flash drive used for archiving. 

 

Table 3: Front panel button functions by task 

Task

 

Button 

 

Button function

 

Live view mode 

Direction 

Press to cycle through channels. 

 

Enter 

Press to show the PTZ control toolbar. 

 

 Reverse 

 

Press to play the earliest video file of the current camera 
(upper-left video tile if in multiview mode). 

 

 Pause 

 

Press to freeze the last image of the live display for all 
active cameras displayed.  

 

 Play 

Press to play 24-hour playback of the current camera 
(upper-left video tile if in multiview mode). 

 

Live 

Press to switch to live view mode. 

 

Seq

 

Press to start/stop sequencing cameras on the current 
monitor. Hold the Seq button for three seconds to start and 
stop sequencing. 

 

Menu 

Press to enter the main menu. 

Playback mode

 

Direction

 

The left and right buttons are used to speed up and slow 
down recorded video. The up and down buttons are used to 
jump recorded video forwards or backwards by 30 s. 

 

Enter

 

Press the button to pause the video. Press again to restart 
the video. 

In single-frame Playback mode, press to advance the video 
by a single frame. 

 

 Reverse  Press to play back a camera in reverse direction. 

In Picture Playback mode, view pictures in reverse 
direction. 

 

 Pause 

In Playback mode, stop playback. 

 

 Play 

In Playback mode, play back a camera in the forward 
direction. 

TruVision NVR 21 (SP) User Manual 

19 

Summary of Contents for TruVision NVR 21

Page 1: ...TruVision NVR 21 SP User Manual P N 1072629 EN REV F ISS 07AUG15 ...

Page 2: ...s A digital apparatus complies with Canadian ICES 003 Cet appareil mumérique de la classe A est conforme à la norme NMB 003 du Canada ACMA compliance Notice This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Certification N4131 EU directives 2004 108 EC EMC directive Hereby UTC Fire Security...

Page 3: ...Operating instructions 16 Controlling the recorder 16 Using the front panel 16 Using the mouse 20 Using the IR remote control 21 Menu overview 24 Chapter 5 Live view 27 Description of live view 27 Video output 28 Live view mouse menu 28 Single and multiview display mode 29 Sequencing cameras 29 Live view toolbar 30 Digital zoom 31 PTZ preset and tours 32 Chapter 6 Searching files 34 Search video m...

Page 4: ...ra setup 55 IP camera status 55 Using RTSP custom protocols 57 PoE power budget 57 Camera recording settings 59 Snapshots 61 Camera OSD 61 Image settings 62 Motion detection 63 Privacy mask 64 Camera tamper 65 Restricted access camera 66 VCA Setup 67 PTZ presets and tours 68 V Stream Encoding 71 Chapter 11 Network settings 72 Network settings 72 PPPoE settings 74 DDNS settings 75 NTP server settin...

Page 5: ...iles 99 Upgrade system firmware 100 Holiday schedules 101 Text Insertion 101 RS 232 Settings 101 Chapter 15 Storage management 103 HDD information 103 Storage mode 105 Managing eSATA 108 S M A R T settings 109 Bad sector detection 110 RAID 110 Chapter 16 User management 114 Add a new user 114 Customize a user s access privileges 115 Local configuration settings 115 Remote configuration settings 11...

Page 6: ...ng from the browser 135 Configure the recorder via the browser 135 Appendix A Specifications 139 Appendix B Port forwarding information 142 Seeking further assistance 142 Appendix C Maximum pre recording times 144 Appendix D Default menu settings 146 Appendix E TruVision Recorder Archiving Instructions 157 Searching and playing back recorded video 157 Exporting video recordings 158 Exporting video...

Page 7: ... up to 8 SATA hard drives The full TVN 21 series provides integration with the UTC portfolio of security solutions and offers a seamless user experience within the TruVision brand The TVN 21 series can be configured and operated through its on screen display OSD web browser mobile applications TruVision Navigator software or third party software using the TruVision SDK The recorder can be fully ma...

Page 8: ...s 2222 Guest The default user name is guest The default password is 3333 Note The default passwords should be changed for security reasons Default network settings The network settings are IP address 192 168 1 82 Subnet mask 255 255 255 0 Gateway address 192 168 1 1 Ports When using the browser RTSP port 554 HTTP port 80 When using TruNav RTSP port 554 Server Client software port 8000 Go to Using ...

Page 9: ... or cold beyond the specified operating temperature limits may reduce the life expectancy of the recorder Do not install the unit on top of other hot equipment Leave 44 mm 1 75 in of space between rack mounted DVR units Moisture Do not use the unit near water Moisture can damage the internal components To reduce the risk of fire or electric shock do not expose this unit to rain or moisture Chassis...

Page 10: ...anel The figures below show the back panel connections and describe each connector on a typical NVR 21 digital video recorder Details may vary for specific models Before powering up the recorder insert the hard drives and connect a main monitor for basic operation Once all required connections are done enter the relevant data in the setup wizard see page 12 Note For every hardwired alarm input con...

Page 11: ...ctions 1 Connect one CCTV monitor BNC type connectors 2 Connect one audio input to RCA connectors 3 Connect to a RS 232 device 10 Universal Serial Bus USB Connect to an additional device such as a USB mouse CD DVD burner or USB HDD 11 Not used 12 Not used TruVision NVR 21 SP User Manual 5 ...

Page 12: ...al is transferred by a single twisted pair line A shielded STP CAT5 network cable is recommended Ground one end of the cable either the first or last device on the RS 485 line The maximum number of devices that can be installed in one bus is 255 with a maximum cable length of 1200 m The cable length can be expanded using a signal distributor Both the first and the last device in series should be t...

Page 13: ...orrect 1 Keypad 2 I O box 3 See section RS 485 ports on page 8 Use an RS 485 signal distributor to increase the maximum number of devices on the bus as well as the total range Each distributor output provides another RS 485 bus extending the output an additional 1200 m Up to 31 recorders can be connected to each output See Figure 4 below TruVision NVR 21 SP User Manual 7 ...

Page 14: ...nput towards the outputs Consequently it is not possible to connect several keypads See section RS 485 ports below to configure the RS 485 port communication settings RS 485 ports There are two RS 485 ports on the rear panel of the recorder See Figure 5 below for the serial pin outs Dome RS 485 A and B Connect pan tilt zoom control of PTZ dome cameras A B C and D Not used G Ground of dome camera G...

Page 15: ...BS signal The recorder supports up to 1280 1024 60 Hz resolution in VGA HDMI The monitor resolution should be at least 800 600 Adjust your monitor accordingly to this resolution The VGA or HDMI monitor can be used as the main monitor of the recorder The BNC video output can be used as spot or alarm monitor Rack mounting The TVN 21 and 21S have a 1 5U desk based chassis The TVN 21P has a 2U desk ba...

Page 16: ...install the racks 1 Attach the two small front rack mount ears A to the NVR The screws are supplied 2 Attach the two large rear support brackets not supplied to the rear rails B 3 Attach the NVR to the front rails C The screws are not supplied 10 TruVision NVR 21 SP User Manual ...

Page 17: ...rder using the power switch on the back panel Once it is powered up the status LEDs on the front panel will light up To turn off the recorder 1 In live view mode right click the mouse and click Menu The main menu window appears 2 From the menu toolbar click Shutdown 3 In the Shutdown popup menu select Shutdown Click Yes to confirm shutdown You will be requested to enter the Admin password To reboo...

Page 18: ...rd without rebooting the device go to Menu Device Management General Settings and click Start wizard 2 Select the preferred language for the system and resolution from the dropdown list and then click Next 3 Enable or disable the option to start the wizard automatically when the recorder is turned on Click Next 4 User configuration You can change the admin password and create additional users Mous...

Page 19: ...tion Select the desired time zone date format system time and system date If Daylight saving time DST is required check Enable DST and enter the desired summer and winter times Note The system time and date are visible on screen However they do not appear in recordings Click Apply and then Next to move to the next page or click Previous to return to the previous page 6 Network configuration Config...

Page 20: ...tem Manually Enter the IP address of the IP camera to be added Select the appropriate protocol stream number and management port and then enter User name and Admin password and then click the Add button Click Next to move to the next page Automatically Select the desired IP cameras from the search results list Click Quick Add to add the selected cameras to the recorder system without modifying the...

Page 21: ...rding parameters of each individual camera for the different recording schedules in the recording menu 10 When all the required changes have been entered a summary page appears showing all the settings Click Finish to exit the Wizard The recorder is now ready to use For a description of the recorder main menu see Menu overview on page 24 Caution Important Your TruVision device is delivered with de...

Page 22: ...ore information Software TruVision Navigator TVRmobile or other video management or integration software platforms Please refer to the relevant user manuals of the individual software platforms for more information You can use your preferred control method for any procedure but in most cases we describe procedures using the mouse Optional control methods are given only when they differ substantial...

Page 23: ...rmal network connection No light indicates that it is not connected to a network HDD HDD indicator blinks red when data is being read from or written to the HDD A steady red light indicates an HDD exception or error Ready A steady green light indicates that the recorder is functioning properly Archive Blinking green indicates archiving is in progress 4 Archive button Press once to enter quick arch...

Page 24: ...e to play back the earliest video In playback mode playback a camera in the reverse direction Pause In live view freeze the last image of the live display for all active cameras displayed In playback mode stop playback Play In live view mode play all day playback of the current camera upper left video tile if in multiview mode In playback mode play back a camera in the forward direction In search ...

Page 25: ...ontrol toolbar Reverse Press to play the earliest video file of the current camera upper left video tile if in multiview mode Pause Press to freeze the last image of the live display for all active cameras displayed Play Press to play 24 hour playback of the current camera upper left video tile if in multiview mode Live Press to switch to live view mode Seq Press to start stop sequencing cameras o...

Page 26: ...h the recorder can be used to operate all the functions of the unit unlike the front panel which has limited functionality The USB mouse lets you navigate and make changes to settings in the user interface Connect the mouse to the recorder by plugging the mouse USB connector into the USB port on the back panel or the front panel The mouse is immediately operational and the pointer should appear No...

Page 27: ...l Down Live view Move to the next window Menu Move the selection to the next item Using the IR remote control The recorder is supplied with an infrared IR remote control unit Like the mouse it can be used to operate all of the main functions of the unit The IR remote control can be programmed with a unique device ID address so that the controller will only be able to communicate with recorders wit...

Page 28: ... Live Return to live view mode 7 Menu Activate the main menu 8 Seq Start stop sequencing 9 In Menu mode Use left or right arrow buttons to select and up or down arrow buttons to edit entry In PTZ mode Use to control PTZ In Playback mode Use to control playback speed 10 OK Confirm selection 11 Zoom and Use to control zoom of camera lens 12 Preset Enter preprogrammed three digit code to call up a pr...

Page 29: ...control ID value The default value is 255 This device address is valid for all IR controls Note The recorder will respond to any remote control that has an address between 1 and 255 4 On the remote control press the Device button 5 Enter the device address value It must be the same as that on the recorder 6 Press the OK button on the remote control To place batteries into the IR remote control 1 R...

Page 30: ...the icons 2 Submenu panel Submenus for the selected menu function are displayed Click an item to select it 3 Setup menu All the details for the selected submenu are displayed Click a field to make changes Note See Table 3 on page 17 for the description on how to access the menu options using the front panel Table 5 Description of the menu toolbar icons Icon Name Description Display Settings Config...

Page 31: ...T settings and bad sector detection See Chapter 15 Storage management on page 103 User Management Configures users passwords and access privileges See Chapter 16 User management on page 114 System Information Displays device information camera setup information recording setup information alarm inputs information alarm outputs information network information HDD information and log search See Chap...

Page 32: ...t keyboard Description of the keys in the soft keyboard Switch to lowercase uppercase Space Exit the soft keyboard Alphanumeric characters Backspace Punctuation Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu window and return to live view or click Exit in a main menu or right click using the mouse 26 TruVision NVR 21 SP User Manual ...

Page 33: ... icons are shown for each camera Each icon represents information on a specific item These icons include Table 6 Description of the on screen status icons Icon Description Indicates an alarm Indicates that a camera channel is being recorded Indicates a motion detection event Indicates a video loss event Indicates alarm and system notifications Clicking the icon opens a window that lists the alarms...

Page 34: ...Figure 11 The mouse menu for the main monitor The list of commands available depends on which monitor is active main or auxiliary monitor B See Table 7 below The default settings of these commands are provided in the appendix under Default menu settings on page 146 Table 7 Mouse menu for monitor A main monitor Name Description 1 Menu Enter the Main menu 2 Single Camera Switch to a full screen view...

Page 35: ...ont panel to switch to the corresponding camera display For example press button 10 to view camera 10 Or Right click the mouse and select Single Camera from the menu Select the required camera from the list Multiple view display format Press the Display button on the front panel to cycle through different display formats Or Right click the mouse and select Multi Camera from the menu Select the des...

Page 36: ... The system clock continues to run Start Manual Recording Start stop manual recording The icon is red when manual recording is enabled See Recording schedule on page 83 for information on setting up this function Instant Playback Playback the recorded video from the last five minutes If no recording is found then there was no recording made in the last five minutes Click the icon and select the de...

Page 37: ...alues These settings can also be modified from the Camera Setup Image menu see page Image settings on page 62 Show Text Display inserted text on screen The color of the text can be changed Black white or pink Auxiliary Focus Automatically focus the camera lens for the sharpest picture Lens Initialization Initialize the lens of a camera with a motorized lens such as PTZ or IP cameras This function ...

Page 38: ...trol mouse and keypad Front panel Press Enter PTZ control panel appears Mouse Left click the mouse on the desired camera image The live view toolbar appears Click the PTZ control icon to enter PTZ mode The PTZ control panel appears Remote control Press the OK button The PTZ control panel appears Keypad Press the Enter button on the keypad If the display was in multiview format it changes to full s...

Page 39: ... click the desired preset from the list The camera immediately jumps to the preset position To call up a preset tour 1 In live view left click the mouse and select the PTZ control icon in the live view toolbar The PTZ control panel appears Select the desired camera from the toolbar Or On the front panel select the desired camera and press Enter to call up the live view toolbar The PTZ control pane...

Page 40: ...hem by time events bookmarks and snapshots Search video menu You can easily search and play back recorded videos by time and date events bookmarks and snapshots Figure 15 The Search menu The Search window has five submenus that allow you to carry out different searches by theme 34 TruVision NVR 21 SP User Manual ...

Page 41: ...ost recent file is listed first You can then select a file to play it back See Figure 16 on page 35 for an example of a search A recording file can be up to 1GB in size Every day at midnight a new recording file is started and each event is also stored as a separate recording file For more details about how to archive multiple recording files please reference the Archiving instructions in the appe...

Page 42: ...l as start and end times of the recording Up to four cameras can be selected 3 Click Go The simultaneous playback of up to four cameras for the indicated time will start Search and play back recordings by event You can search recorded video by event type text insertion intelligent alarms and alarm input To play back search results 1 In live view right click the mouse on the desired video pane and ...

Page 43: ...Click Search The list of bookmarks appears 4 Select the desired bookmark from the list 5 Select a bookmark and do one of the following Click the Edit button to edit a bookmark s name Or Click the Delete button to delete a bookmark Or Click the Play button to play back a bookmark Search snapshots You can search video snapshots See Live view mouse menu on page 28 on how to create snapshots To search...

Page 44: ... their Play buttons to see them in full screen mode 7 To see a slideshow of all the snapshots found click the or buttons on the snapshot toolbar to sequence forwards or backwards through the shots Log search You can open video footage from the results of a log search Refer to Search the system log on page 123 for more information 38 TruVision NVR 21 SP User Manual ...

Page 45: ... specific time events bookmarks or snapshots see Chapter 6 Searching files on page 34 for further information Launch playback of video associated to searched events The recorder continues to record the live view from a camera while simultaneously playing back video on that camera display You must have the access privilege to play back recordings see Customize a user s access privileges on page 115...

Page 46: ...d in 24 hour playback 6 24 hour recording progress bar This bar displays how much of the 24 hour period has been recorded 7 Recording type Description of the color coding of recording types that appear in the playback progress bar Green indicates constant recording Red indicates alarm recording Yellow indicates motion recording Pale green indicates manual recording Pale blue indicates text inserti...

Page 47: ...fault is 30 seconds Reverse playback by the configured skip time default is 30 seconds Decrease playback speed Options available are speed speed 1 8 speed single frame Increase playback speed Options available are 2X speed 4X speed 8X speed 32X speed Play previous file day event recording Play next file day event recording in the search result 3 Recording type Description of the color coding of th...

Page 48: ...d are also displayed Playback mouse menu You can quickly access playback options by placing the cursor on a playback image on screen and clicking the right button of the mouse The playback pop up menu appears see Figure 19 below The list of options available depends on the type of playback Figure 19 The playback pop up menus 24 hour playback Search result playback Name Description 1 Camera Select ...

Page 49: ...icon 2 Click the Channel icon and select the desired camera from the drop down list Click OK Playback starts immediately The Instant Playback scroll bar appears under the selected camera 3 Click Pause on the toolbar to pause playback Click Play to restart playback Click Stop to stop playback and return to live view 24 hour playback Use this option to access one day of video recordings for the sele...

Page 50: ...use and click Exit from the mouse menu to return to the previous window Using the front panel 1 Select the camera for playback and press the Play button Playback from the selected camera starts immediately Note Synchronous playback is only available using the mouse If live view was showing multiview only the camera in the top left channel on screen will be played back 2 To select a different camer...

Page 51: ...cation on the timeline for where you want playback to start Playing back frame by frame You can play back a selected video at different speeds This allows you to carefully examine an event frame by frame as it happens The current frame rate is shown on the right of the playback control toolbar To play back frame by frame Using a mouse 1 In playback mode click the Speed Down button in the playback ...

Page 52: ... flag the start of a scene Up to 64 bookmarks can be saved in a video file There are two types of bookmarks Default bookmark All default bookmarks have the same generic name BOOKMARK Customized bookmark The bookmark is given a name for easy identification The same name can be used for several bookmarks You can search both types To create a bookmark 1 Open a 24 hour playback window or the playback ...

Page 53: ... recorder then downloads all the recorded files on the unit to fill the available memory space on the media This option is not available via the mouse Search results window In many search results windows there is an Archive button Click it to bring you to the archive window of the selected video in the search result Quick Archive To archive recorded video using Quick Archive 1 Insert the backup de...

Page 54: ...ypes of USB hubs The Archive options available may depend on the type of backup device selected Figure 20 Example of an archive menu Function Description 1 Device name Select one of the storage media for archiving If the backup device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor 2 Refresh Refresh the search results if any parameters have been modi...

Page 55: ... If both media are found in the recorder the USB device takes precedence over the DVD 2 In live view mode press the Search button on the front panel or remote control Or Right click the mouse and select Advanced Search The Advanced Search window appears 3 Select the cameras and search parameters required 4 Click Search The list of results appears 5 Select the files to export Note You can click the...

Page 56: ...ps 8 Click Yes to archive the clips The Archive window appears Click No to exit and return to the search results window The clips are not saved 9 In the Archive window select from the drop down list the backup device to be used 10 Click Archive File downloading starts Note You can create a new folder for the video clips Press the New Folder button and enter the folder name Playing back archived fi...

Page 57: ...e dwell time options and enable or disable the local audio output See Figure 21 on page 52 The recorder can use the BNC HDMI and VGA outputs independently The outputs of the recorder are managed A B Spot meaning that The HDMI or VGA monitor can be used to display the menu The output that does not control the monitor can display live or recorded video The BNC output of the recorder can be used as a...

Page 58: ...rom the drop down list and click Apply The selected resolution must be the same as that of the monitor 5 HDMI Resolution Define the resolution of the selected monitor Select one of the options from the drop down list and click Apply The selected resolution must be the same as that of the monitor 6 Display Status Icons Define whether the status icons are displayed Default is Enable 7 Time bar Trans...

Page 59: ...10 seconds 16 Alarm Full Screen Monitoring Dwell Time Set the length of time during which an image is displayed on the event monitor in full screen in case of an alarm Default is 10 seconds Layout The Layout window allows you to define the layout of each of the different views as they are shown when selecting the different live views or the sequencing order The cameras are sequenced in numeric ord...

Page 60: ...Chapter 9 Display settings Figure 22 Camera layout window Multiview layout selection bar Camera order in the sequence Camera number selection 54 TruVision NVR 21 SP User Manual ...

Page 61: ...ced IP camera settings please consult the IP camera web browser interface Supported IP cameras The NVR supports TruVision and UltraView IP cameras as well as TVE encoders It supports a wide range of third party IP cameras through compliancy with the Onvif and PSIA standards for open camera communication IP camera status The IP camera status menu allows you to add edit and remove cameras to the rec...

Page 62: ...p IP Camera Status 2 Click Device Search Add to search for any supported IP cameras located in the recorder LAN Note If cameras still have default settings they might have the same IP addresses This creates an IP conflict Use the Edit button to assign a different IP address to each camera Before adding the IP camera to the recorder use the Edit button to assign a different IP address to each camer...

Page 63: ...ain protocol management port user name and password Click OK 3 Create a Custom Protocol by clicking on Protocol Select your parameters 4 Click Apply to save the settings Note When adding cameras via RTSP only video streaming is available no other functionality will be supported by the recorder PoE power budget It is important when installing IP cameras to calculate the total power consumption requ...

Page 64: ...W and the PoE at port can support between 0 and 30 W See Table 12 below for a description of the maximum number of IP cameras that can be connected depending on the PoE type used Table 12 Maximum number of IP cameras that can be connected by PoE power consumption Recorder Total PoE power budget Maximum number of IP cameras connected 12 5 W 15 W PoE af PoE at TVN 2108S 120 8 7 4 TVN 2116S 200 16 12...

Page 65: ...om the menu toolbar click Camera Management Camera PoE Setup 2 Check Auto PoE 3 Click Apply to save the settings and then click Back to return to live view Camera recording settings The camera recording settings allow you to define the configuration per camera per stream recording mode Camera recording settings The camera recording settings allow you to define the configuration per camera per stre...

Page 66: ...x Bitrate mode Select the general Default or customized option Max Bitrate kbps If the customized maximum bit rate mode was selected enter the value here It must be between 32 and 4096 kbps It is calculated from the frame rate and time required Default is 1792 Pre Event This is the time the camera starts recording before the event Select the time in seconds from the list to start pre recording bef...

Page 67: ... from the camera For IP cameras this is the resolution being recorded 4 Select the snapshot quality from the drop down list low medium or high 5 Click Apply to save the settings 6 To copy the settings to other cameras click Copy and select the desired cameras Click OK 7 Click Exit to return to live view Camera OSD The recorder lets you configure which information is displayed on screen for each in...

Page 68: ... live view Image settings The Image tab allows you to adjust image settings for each individual camera channel You may need to adjust the camera image depending on the location background in order to get the best image quality The system has image settings for frequently encountered lighting conditions Standard Indoor Dim Light and Outdoor You can also manually adjust the brightness contrast satur...

Page 69: ...to motion detection 2 Select the camera to detect motion Each camera must be set up individually 3 Check Enable Motion Detection If this is not enabled motion will not be recorded 4 Select the areas on screen to be sensitive to motion Click and drag the mouse cursor across the window to deselect areas sensitive to motion detection Click Full Screen to activate the whole screen or Clear to clear th...

Page 70: ...Actions window click the Actions tab to define the method by which you want the recorder to notify you of the alarm see page 92 for the list of alarm notification types available Notify Alarm Host is the default selection More than one option can be selected Click Apply to save settings 10 Click OK to return to the motion detection settings window 11 Click Exit to return to live view Privacy mask ...

Page 71: ...mera view has changed such as when someone has deliberately blocked the camera view by spraying paint on the lens or by moving the camera Tampering detection only applies when the whole image is covered and all light is blocked You cannot select a specific area of the camera screen to detect tampering Note It is strongly recommended not to configure for video tampering when using PTZ dome cameras ...

Page 72: ...otify alarm host Send email and Trigger alarm output See page 92 for the list of alarm notification types Click Apply to save settings and then OK to return to the main window 7 Click Exit to return to live view Restricted access camera Restricted access cameras are cameras that are only visible to specific users There may be occasions when you want to control who can see a camera image on a local...

Page 73: ...rt this feature To setup VCA alarm actions 1 From the menu toolbar click Camera Setup VCA 2 Select the camera for which to set up the VCA alarm 3 Check the Enable VCA Alarm box to enable the feature 4 Click the Actions button to define which actions are required with the VCA events from each camera 5 Click Apply to save the settings and then click Exit to return to live view Note VCA events do not...

Page 74: ...r date Note The PTZ dome camera used must be able to support a preset command Figure 26 PTZ configuration window Table 13 Description of the PTZ configuration window Name Description 1 Save preset Saves preset 2 Call preset Calls up pre existing preset 3 Shadow tour toolbar Starts recording the shadow tour Saves the shadow tour Starts the selected shadow tour Deletes the selected shadow tour 4 Pre...

Page 75: ...d enter the preset number to call up The camera immediately moves to that preset position 3 Click Exit to return to live view To delete a preset 1 From the menu toolbar click Camera Setup PTZ Preset Tours 2 From the preset list select a preset number and click to delete the selected the preset 3 Click Exit to return to live view To call up a preset tour 1 From the menu toolbar click Camera Setup P...

Page 76: ... Back to return to live view To delete a preset tour 1 From the menu toolbar click Camera Setup PTZ Preset Tours 2 From the preset tour list select a tour number and click to delete the selected the preset tour Or In the preset tour toolbar click to delete all the preset tours 3 Click Exit to return to live view To set up a shadow tour 1 From the menu toolbar click Camera Setup PTZ Preset Tours 2 ...

Page 77: ...er or VMS Video Management System such as TruVision navigator using the V stream encoding option V stands for virtual When enabled you can see the output from the cameras on a remote client monitor in one stream Note It is not recommended to use the V stream feature when a CVBS monitor is used as a main monitor because the BNC main monitor and the V stream use the same output To setup V Stream enc...

Page 78: ...rder on the network You must correctly configure your recorder s network settings before using it over the network in order to Connect IP cameras to it Connect to the recorder over the LAN Connect to the recorder over the internet Network settings Note As every network configuration may differ please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses o...

Page 79: ... Network This is only available for TVN 21S Check this box to enable the Bridge PoE Camera Network Default value is Enable 5 Enable DHCP DHCP Dynamic Host Configuration Protocol is a protocol for assigning an IP address dynamically to a device each time it connects to a network Check this box if you have a DHCP server running and want your recorder to automatically obtain an IP address and other n...

Page 80: ...f a network storm 13 Enable Telnet For Technical Support purposes only For security reasons the Telnet port is disabled by default 14 IPv6 Address 1 Enter the IPv6 address for the recorder Default value is fe80 240 30ff fe48 2975 64 15 IPv6 Address 2 Enter the IPv6 address for the recorder 16 IPv6 Default Gateway Enter the IPv6 address of your network gateway so the recorder will be recognized wit...

Page 81: ...e Some service providers block the default RTSP streaming port 554 used for video streaming so if you are not receiving video images over the internet you may need to change it to another value See Appendix C Port forwarding information on page 137 for more information See Port forwarding information in the appendix for more information There are three ways to set up a DDNS account ezDDNS A free o...

Page 82: ...ed the DDNS will allocate one automatically The maximum length for the host name field is 64 characters This limit does not include tvn ddns net An example of a host name could be max64chars tvr ddns net Or DynDNS Select DynDNS and enter the server address for DynDNS In the recorder domain name field enter the domain name obtained from the DynDNS web site Then enter your user name and password reg...

Page 83: ...zation function such as the server at the National Time Center IP Address 210 72 145 44 or europe ntp pool org If the device is setup in a more customized network NTP software can be used to establish a NTP server used for time synchronization To set up an NTP server 1 From the menu toolbar click Network Settings NTP 2 Check the NTP box to enable feature It is disabled by default 3 Enter the NTP s...

Page 84: ... if you want to send an email with attached alarm images Interval Select an interval range in the Interval box The interval range represents the time range in between the alarm images being sent For example if you set the interval range at two seconds the second alarm image will be sent two seconds after the first alarm image 3 Click Test to the test email settings Note We recommend that you test ...

Page 85: ...you must first install the SNMP software To configure SNMP protocol settings 1 From the menu toolbar click Network Settings SNMP 2 Check the Enable SNMP box 3 Enter the required settings 4 Click Apply to save the settings and click Exit to return to live view UPnP settings The recorder supports UPnP Universal Plug and Play This feature lets the recorder automatically configure its own port forward...

Page 86: ...he Edit icon to change the values 5 Click Apply to save the settings and click Exit to return to live view Network status You can easily check network traffic in order to obtain information about the recorder such as its linking status MAC address MTU sending receiving rate and NIC type The Network Detection window shows the network traffic between the recorder and your local network However the t...

Page 87: ...pop up window 3 If you need to check the current network parameters click the Network button to get an overview The current values for NIC type DHCP IPv4 address IPv4 subnet mask IPv4 default gateway are shown as well as the preferred DNS server and alternate DNS server if used The NIC Type and Enable DHCP options can be changed Click Apply to save any changes made and then click OK to return to t...

Page 88: ...kup devices available Select one from the list 3 Click Archive Up to 1M of data can be exported at a time 4 Click Exit to return to live view Network statistics You can easily check the bandwidth that is being used by remote live view and playback To check network statistics 1 From the menu toolbar click Network Settings Net Statistics 2 The latest information is displayed on the bandwidth used by...

Page 89: ...fined settings are used Each camera can be configured to have its own recording schedule The schedules are visually presented on a map for easy reference See Figure 29 on page 84 for a description of the recording schedule window Note If a camera is set up for continuous recording it will still switch to event recording or alarm recording if motion events are triggered or to alarm recording when a...

Page 90: ...time lapse Records low quality video This could be used for example for night recordings when few events or alarms are expected Saving the video in low quality helps save resources on the HDD Event Yellow Records only events such as motion detection and POS ATM text insertion Alarm Red Records only alarms None Grey No recording during this period 5 Edit button Click to modify schedules and to copy...

Page 91: ...rom the Edit menu To set up a daily recording schedule 1 From the menu toolbar click Recording Recording Schedule 2 Select a camera 3 Check the Enable Recording box 4 Click Edit The following window is displayed 5 Select the day of the week 1 for which you want to set up the schedule You can define a different schedule for each day of the week 6 Set the start and end time for recording Define a ti...

Page 92: ...d video for a preprogrammed period You can easily change this preprogrammed time period See page 30 for more information on the live view toolbar To modify the preprogrammed time of this instant replay go to Recording General Select one of the times from the drop down list 5 10 20 or 30 minutes and click Apply Default is 5 minutes Manual recording The recorder lets you manually record video during...

Page 93: ...nit will continually monitor the master units and if one of the master units should fail it can then take over recording until the failed unit comes back online Once the failed unit is back operating normally again the slave unit will send its recordings to the HDDs of the recovered unit so that no recordings are missing The hot spare unit can only backup one master unit at a time If more than one...

Page 94: ...order To set up a hot spare recorder 1 From the menu toolbar click Recording Hot Spare 2 First set up the master recorders For each master recorder check the Normal Mode box and Enable Enter the IP address and password for each recorder 3 Set up the hot spare recorder Check the Recovery Unit box Note Once the hot spare is enabled it must be added to the server in order for it to become available 4...

Page 95: ...ecord when an alarm is triggered by an external alarm device for example PIR detector dry contacts A inputs are marked A for analog and are physical inputs of the recorder D inputs are marked as D for digital and are physical inputs on the IP cameras To set up external alarms 1 From the menu toolbar click Alarm Event Setup Alarm Input 2 Select the alarm input number of a camera which corresponds t...

Page 96: ... a day Default is 24 hours Click Apply to save the settings Click Copy to copy these settings to other days of the week Note The time periods defined cannot overlap 7 Select the response method to an external alarm In the Actions window click the Actions tab to define the method by which you want the recorder to notify you of the alarm Select one or more of the six notification types See Alarm not...

Page 97: ...lly below 4 Select the recording schedules for the alarm output Click the Actions button and select the day of the week and the time periods during the day when motion can be recorded You can schedule up to eight time periods in a day Default is 24 hours Click Apply to save the settings Click Copy to copy the settings to other days of the week and holiday period Note The time periods defined canno...

Page 98: ...you want the recorder to notify you about an alarm or event You can select more than one notification type Not all notifications types are available for all types of alarms You can quickly check the system status by looking at the status LEDs on the front panel The alarm notification types are Display Event Icon When an alarm is triggered in the system an icon appears on screen to also alert you S...

Page 99: ...w Types of system alarm notifications The different types of system alarm notifications are HDD Full All installed HDDs are full and will not record any more video HDD Error Errors occurred while files were being written to the HDD there is no HDD installed or the HDD had failed to initialize Network Disconnected Disconnected network cable Duplicate IP Address Found There is an IP address conflict...

Page 100: ...ations on page 93 for the descriptions Click Apply to save the settings 7 Click OK to return to the main window 8 Click Copy to copy these settings to other cameras if required and then click Apply to save the changes 9 Click Exit to return to live view Alarm host setup If an alarm host is set the recorder sends a signal to the host when an alarm is triggered An example of an alarm host is the Tru...

Page 101: ...Chapter 13 Alarm and event setup 3 Click Apply to save the settings 4 Click Exit to return to live view TruVision NVR 21 SP User Manual 95 ...

Page 102: ...ent Import export configuration files Upgrade the firmware Set up holiday periods Enable text insertion Configure RS 232 settings Time and date settings You can set up the date and time that will appear on screen as well as on time stamped recordings The start and end time of daylight saving time DST in the year can also be set DST is deactivated by default See Figure 30 on page 97 for the Time se...

Page 103: ...fault is Disable 5 System Date Enter the system date Default date is the current date 6 System Time Enter the system time Default time is the current time 7 Auto DST Adjustment Enable to activate DST is automatically It depends on the time zone selected Default is Disable 8 Enable DST Manually define DST If this option is selected the Auto DST adjustment option is disabled Default is Disable Click...

Page 104: ... the drop down list and click Apply The language displayed changes immediately Default is English 2 Device Name Define the recorder name The default name is NVR 21S Click the edit box and enter the new name from the soft keyboard 3 Remote Control ID The device number to use for the recorder when linking the device to a remote control The default value is 255 4 Keypad Zone ID The Keypad Zone ID num...

Page 105: ...tically locked When enabled to unlock the front panel press the Live button for 5 seconds Default is Disable Configuration files You can export and import configuration settings from the recorder This is useful if you want to copy the configuration settings to another recorder or if you want to make a backup of the settings Import and export files Insert an external storage device in the recorder ...

Page 106: ... confirm you want to restore default settings Upgrade system firmware The firmware on the recorder can be updated using three methods Via a USB device Via the recorder web browser Using TruVision Navigator For further information refer to the TruVision Navigator user manual The firmware upgrade file is labeled TVN21 dav To update the system firmware using a USB device 1 Download the latest firmwar...

Page 107: ...he settings and then OK to return to the Edit window 6 Repeat steps 2 to 5 for other holiday periods 7 Click Exit to return to live view Text Insertion Text insertion lets you insert or display text from a point of sale POS system on the video display of the recorder The text is saved and time stamped together with the video You can then search the text for specific video clips The text is display...

Page 108: ...Chapter 14 Device management Figure 32 RS 232 setup window 102 TruVision NVR 21 SP User Manual ...

Page 109: ...nu toolbar click Storage Management HDD Information 2 Note the status of the HDDs listed under the Status column If the status is listed as Normal or Sleeping the HDD is in working order If it is listed as Abnormal and has already been initialized the HDD needs to be replaced If the HDD is Uninitialized you need to initialize it before it can be used in the recorder Refer to Initializing HDDs abov...

Page 110: ...ation window Adding a HDD You can add additional network attached hard drives to setup a NAS or SAN system To add a HDD 1 From the menu toolbar click Storage Management HDD Information 2 Click the Add button to begin 104 TruVision NVR 21 SP User Manual ...

Page 111: ...D You can select how the recorder responds when the HDDs become full and there is no longer sufficient space to save new data The overwrite option is enabled by default To enable overwrite when the HDDs are full 1 From the menu toolbar click Storage Management HDD Information 2 Enable Overwrite Caution If the overwrite option is disabled and the quota management capacity for a channel is set to ze...

Page 112: ...2 Under the Mode option select Quota 3 Select a camera whose storage capacity you want to change and enter the values in GB for the maximum record capacity and snapshot capacities The available quota space available is displayed on screen 4 Click Apply to save the settings 5 If you want to copy these values to other cameras click Copy and select each camera individually Click OK Click Apply to sav...

Page 113: ...d for example save the records from a couple of high priority cameras to one HDD and save the recordings from all the other cameras to another HDD To set up an HDD group 1 From the menu toolbar click Storage Management Storage Mode 2 Under Mode select Group 3 Under Record on HDD Group select a number for the HDD group 4 Check the channels to be added to this group Note By default all channels belo...

Page 114: ... Once set to read only the HDD cannot be used to save recorded files until it is set back to read write R W If the HDD that is currently being written to is set to read only the data is then recorded to the next HDD If there is only one HDD present setting it to read only means the recorder cannot record Set up HDD sleep mode You can set the HDD to enter standby mode or sleep mode after a period o...

Page 115: ... S M A R T Self Monitoring Analysis and Reporting Technology reports on a variety of indicators of hard drive reliability while protecting video stored on the hard drive To view the S M A R T information of a HDD 1 From the menu toolbar click Storage Management S M A R T Settings 2 Select the HDD whose data you want to see A detail listing of S M A R T information is displayed 3 If you want to con...

Page 116: ...you want to test 3 Select whether you want to do a key area detection or a full detection and click Detect 4 The system checks the HDD The color coded result is displayed on screen If there are bad sectors found click Error Info to see a list of the errors found 5 If required click Pause to pause the test or Cancel to cancel it 6 Click Exit to return to live view RAID RAID is data storage technolo...

Page 117: ...r and select RAID 2 Click the Enable RAID checkbox 3 Click Apply then Yes to reboot the system 4 Click the Storage Management icon in the menu toolbar and select RAID Figure 35 RAID window 5 Click on the Create button to open the Create Array window TruVision NVR 21 SP User Manual 111 ...

Page 118: ...RAID array of RAID 0 RAID 1 RAID 5 and RAID 10 If you choose RAID 0 at least 2 HDDs must be installed If you choose RAID 1 2 HDDs need to be configured for RAID 1 If you choose RAID 5 at least 3 HDDs must be installed If you choose RAID 10 4 6 8 HDDs need to be configured for RAID 10 To verify the RAID go to click Storage Management HDD Information To rebuild a damaged RAID If a drive in the RAID ...

Page 119: ...rage management 1 From the menu toolbar click Storage Management RAID 2 Click on the Rebuild icon 3 Click OK to start the rebuilding process 4 When complete the system will reboot TruVision NVR 21 SP User Manual 113 ...

Page 120: ...r many of the system functions There can only be one administrator The user name is admin The name cannot be modified The default password is 1234 Operator The operator account includes reduced menu access to Video settings inaccessible features are not visible The default user name is operator The default password is 2222 Guest The guest account includes menu access with no programming possibilit...

Page 121: ...tions for each group Click Apply to save the settings and OK to return to the previous window 8 Click Exit to return to live view Customize a user s access privileges Only an administrator can allocate access privileges to Operator and Guest users The access privileges can be customized for each user s needs The administrator s access privileges cannot be changed There are three types of privilege...

Page 122: ...ification settings must be configured properly to upload to host Remote Advanced Operation Remotely manage HDDs initializing and setting properties for HDDs as well as remotely update system firmware and clear the I O alarm output Remote Shutdown Reboot Remotely shutdown or reboot the recorder Camera configuration settings By default all IP cameras are enabled for operators for each of these setti...

Page 123: ...a system administrator can delete a user To delete a user from the recorder 1 Click the User Management icon in the menu toolbar to display its window 2 Click the Delete button for the user to be deleted 3 Click Yes in the pop up window to confirm deletion The user is immediately deleted 4 Click Exit to return to live view Modify a user A user s name password access level and MAC address can be ch...

Page 124: ...menu toolbar to display its window 2 Click the Edit button for admin The Edit User pop up window appears 3 Edit the current admin password and check the Change Password box 4 Enter the new admin password and confirm it Change the admin MAC address if required Click OK to save the settings and return to the previous window 5 Click Exit to return to live view 118 TruVision NVR 21 SP User Manual ...

Page 125: ...view the device name model serial number firmware version and encoding version 3 To view camera information click Camera You can view the information on each camera camera number camera name status motion detection tamper proof video loss preview link sum and preview link information Preview link sum shows the amount of remote applications that are TruVision NVR 21 SP User Manual 119 ...

Page 126: ...ecord You can view the camera number recording status stream type active frame rate active bit rate versus reserved bit rate Kbps active resolution active record type and active encoding parameters The Preview Link Sum shows the number of streams being viewed by the recorder The Preview Link Information lists all the IP addresses of the streams viewed by the recorder 120 TruVision NVR 21 SP User M...

Page 127: ...ggered camera 6 To view alarm output information click Alarm Outputs You can view the alarm output number alarm name and alarm status 7 To view network information click Network You can view the IPv4 address IPv4 subnet mask IPv4 default gateway IPv6 address 1 IPv6 address 2 IPv6 default gateway preferred DNS server alternate TruVision NVR 21 SP User Manual 121 ...

Page 128: ...fault gateway MAC address serer port HTTP port multicast IP RTSP service port enable Telnet and total bandwidth limit Kbps 8 To view HDD information click HDD You can view the HDD label status capacity free space property type and group 9 Click Exit to return to live view 122 TruVision NVR 21 SP User Manual ...

Page 129: ...down Watchdog Reboot Local Restart Local Login Local Logout Local Configure Parameters Local Upgrade Local Start Manual Recording Local Stop Manual Recording Local PTZ Control Local Lock File Local Unlock File Local Trigger Alarm Output Local Initialize HDD Local Add IP Camera Local Delete IP Camera Local Set IP Camera Local Upgrade IP Camera Firmware Local Playback by File Local Playback by Time ...

Page 130: ...rmation on the log or recording For a recording it lists such information as start time type of event local user host IP address parameter type camera number and gives a description on the types of events recorded and when record time was stopped Play Click to start playback of the selected recording Export Click to archive the selected file to a USB device The export window appears 7 Click Exit t...

Page 131: ...trols to connect and view video using Internet Explorer To have complete functionality of the web browser interface and the recorder player with Windows 7 and Windows 8 do the following Run the Browser interface and the recorder player application as an administrator in your workstation Add the recorder s IP address to your browser s list of trusted sites To add the recorder s IP address to Intern...

Page 132: ...ay address 192 168 1 1 Server port 8000 Ports When using the browser RTSP port 554 HTTP port 80 When using TruNav RTSP port 554 Server Client software port 8000 For more information on port forwarding see Appendix B Port forwarding information on page 142 HTTPS settings Using HTTPS Hypertext Transfer Protocol Secure is a secure protocol that provides authenticated and encrypted communication It en...

Page 133: ...orks if you enter the address in the browser as HTTPS as in https 192 168 1 70 7 Click through the warning you get on the browser Buy a certificate 1 Follow the steps above but select Create Certificate Request and fill out the parameters that appear 2 Click OK 3 Click Download next to the request that you just created in the browser and get a csr file 4 Visit a site like https www startssl com ap...

Page 134: ...v1 2 d TVR12 v1 2 c Plug in installation 1 Download the TruVision Mac Safari Browser Plug In v1 0 file from the Interlogix web page Navigate from the home page by clicking on Video then Recorders Select your recorder click on the Downloads link Scroll down to Software Click on the download link 2 Unzip the UTCWebVideoPlugin zip file and extract the pkg file to your desktop 3 Open the file by click...

Page 135: ...close the installation dialog window 7 Open Safari and connect to any supported device Known Limitations Only the Safari browser supported not Chrome Does not support two way audio Does not support text in Does not support display of intelligent information of VCA events on the live view page TruVision NVR 21 SP User Manual 129 ...

Page 136: ...37 Live view in the web browser interface Table 17 Description of live view in the web browser Name Description 1 Camera Select the camera 2 Menu toolbar Let s you do the following View live video Play back video Search for event logs Configure settings Log out of the interface 3 Viewer View live or playback video 4 Display format Define how you want video to be displayed in the viewer Multiview o...

Page 137: ... zoom Turn POS ATM text insertion on off Take a video snapshot View previous and next camera respectively If viewing in multiview format live view moves to the next group of cameras for the selected number of video tiles Turn audio on off Turn microphone on off 6 Alarm Trigger Output Turn Alarm Output on off 7 PTZ panel Hide display the PTZ panel TruVision NVR 21 SP User Manual 131 ...

Page 138: ...3 Adjust zoom focus and iris 4 Turn on or off the camera light if available on the camera 5 Lens initialization Initialize the lens of a camera with a motorized lens such as PTZ or IP cameras This function helps to maintain lens focus accuracy over prolong periods of time 6 Start or stop camera wiper if available on the camera 7 Auxiliary focus Automatically focus the camera lens for the sharpest ...

Page 139: ...tion on the timeline to move the cursor to where you want playback to start 7 Playback control toolbar Reverse Click to reverse playback Play pause Play or pause playback Stop playback Playback is stopped and the window changes to black Playback reverse Click to scroll through the different speeds available 1 8 speed speed speed normal X2 speed X4 speed and X8 speed Current speed is displayed unde...

Page 140: ... enable select Resolution Bitrate and Frame rate Select a camera and a day to search from on the calendar displayed and then click Search The timeline below the page indicates video recorded for the specified day The timeline also classifies by color the type of recording with each type Click and drag the marker across the timeline on where you want video playback to begin and then click Play on t...

Page 141: ...Search The timeline below the page indicates video recorded for the specified day The timeline also classifies by color the type of recording Click and drag the marker across the timeline on where you want video playback to begin and then click Play on the playback control toolbar You can capture a snapshot of a video image save the video clips or download the recorded video Configure the recorder...

Page 142: ...layed on screen See Camera OSD on page 61 for further information Motion Detection Define motion detection parameters See Motion detection on page 63 for more information Privacy Mask Define the on screen privacy mask areas See Privacy mask on page 64 for more information Camera Tamper Define the video tampering detection settings See Camera tamper on page 65 for more information Restricted Access...

Page 143: ...e 86 for more information Alarm Event Setup Alarm Input Define the alarm input parameters for when an external alarm is triggered See Set up alarm inputs on page 89 for more information Alarm Output Define the response when an external alarm is triggered See Manual trigger on page 91 for more information Manual Trigger Define the manually trigger outputs of the recorder See Manual trigger on page ...

Page 144: ...ore information S M A R T Settings List the S M A R T information on the HDD See S M A R T settings on page 109 for more information User Management Users Define modify and delete users See Chapter 16 User management on page 114 for more information System Information Device Info Review the status of the device See Chapter 17 information on page 119 for more information Camera Review the status of...

Page 145: ... 60 Hz 1024 768 60 Hz VGA output 1 ch Resolution 1920 1080P 60 Hz 1600 1200 60 Hz 1280 1024 60 Hz 1280 720 60 Hz 1024 768 60 Hz BNC output 1 ch BNC 1 0 Vp p 75 Ω Resolution PAL 704 576 NTSC 704 480 Recording resolution 5MP 3MP 1080P UXGA 720P VGA 4CIF DCIF 2CIF CIF QCIF Playback resolution 5MP 3MP 1080P UXGA 720P VGA 4CIF DCIF 2CIF CIF QCIF Frame rate 25 fps PAL 30 fps NTSC Audio output 2 ch RCA L...

Page 146: ...W Operating temperature 10 to 55 ºC 14 to 131 F Relative humidity 10 to 90 Chassis 19 inch rack mounted 1 5U chassis Dimensions W x D x H 442 371 74 mm 17 4 14 6 2 91 in Weight 8 kg 17 64 lb without HDD TVN 2108P TVN 2116P TVN 2132P Video audio input Video compression H 264 Audio compression G729 G711 G726 G722 L16 IP video input 8 ch 16 ch 32 ch Audio input 1 ch BNC 2 0 Vp p 75 Ω Bi directional a...

Page 147: ...chronous playback 8 ch 16 ch 32 ch Hard disk SATA 8 SATA interfaces e SATA 1 e SATA interface Capacity per HDD 2TB External interface Network interface 2 RJ45 10M 100M 1000M Ethernet interface Serial interface 1 RS 232 interface for ProBridge Challenger and Technical Support 1 RS 485 interface Not used USB interface 3 USB 2 0 Alarm in 16 Alarm out 4 Miscellaneous Power supply 100 to 240 VAC 6 3 A ...

Page 148: ...nnect to video streams Port 554 RTSP Port Real time streaming protocol Used to record video remotely Port 1024 RTSP Port for 3G 4G Use with mobile apps Used for 3G 4G connection Note It is recommended that the RTSP port 1024 should only be used when experiencing connection issues over a 3G 4G connection Seeking further assistance Third party assistance on configuring popular routers can be found a...

Page 149: ...rt forwarding information If you cannot find any information for your particular router please contact your router manufacturer or internet service provider for further assistance TruVision NVR 21 SP User Manual 143 ...

Page 150: ...t time Note This information only applies when the bit rate is set to Constant see Initializing the recording settings on page 57 for more information Constant bit rate Maximum pre recording time seconds 32 30 48 30 64 30 80 30 96 30 128 30 160 30 192 30 224 30 256 30 320 30 384 30 448 30 512 30 640 30 768 30 896 30 1024 30 1280 25 144 TruVision NVR 21 SP User Manual ...

Page 151: ...Appendix C Maximum pre recording times Constant bit rate Maximum pre recording time seconds 1536 20 1792 15 2048 15 3072 10 4096 5 TruVision NVR 21 SP User Manual 145 ...

Page 152: ...No switch Enable Audio Output No Event Monitor VGA HDMI Event Full Screen Monitoring Dwell Time 10 Alarm Full Screen Monitoring Dwell Time 10 Layout Video Output Interface VGA HDMI Camera Setup IP Camera Status IP Camera Camera No Status Edit Advanced Set Live View Camera Name IP Camera Address Manage Port Protocol Device Model Serial Number and Firmware Camera Recording Settings Record Camera IP ...

Page 153: ...e unallocated PoE power white and remaining allocated PoE power budget green shown Snapshot quality Medium Snapshots Snapshot Camera IP Camera 1 Resolution 352 288 CIF Snapshot quality Medium Camera OSD Camera OSD Settings Camera IP Camera 1 Camera Name IP Camera 01 Display Name Yes Display Date Yes Display Day Yes Date Format MM DD YYYY Time Format 12 hour Display Mode Non transparent Not Flashin...

Page 154: ... All Clear Zone 1 2 3 4 Null Camera Tamper Camera Tamper Settings Camera Camera 1 Enable Camera Tamper No Actions Arming Schedule All day for whole week Actions Null Sensitivity 0 Clear Restricted Access Camera Restricted Access Camera Settings Select All Null VCA VCA Camera IP Camera 1 Enable VCA Alarm No Actions Trigger Channel camera self Arming Schedule All day for whole week Actions Null PTZ ...

Page 155: ...eway 192 168 1 1 IPv6 Address1 Null IPv6 Address2 Null IPv6 Address Gateway Null Mac Address It depends MTU 1500 Preferred DNS Server Null Alternate DNS Server Null Server Port 8000 HTTP Port 80 Multicast IP Null RTSP Server Port 554 Enable Telnet No Outgoing Bandwidth Limit Kbps 81920 PPPoE PPPoE Enable PPPOE Null User Name Null Password Null Confirm Null DDNS DDNS Enable DDNS No DDNS Type ezDDNS...

Page 156: ...er Null Sender s Email Address Null Select Receiver Receiver 1 Receiver Name Null Receiver s Address Null Include Snapshot Disable Interval Disable FTP FTP Enable FTP No FTP Server Null FTP Port 21 User Name Null Password Null Directory Use root directory Parent Directory Null Secondary Directory Null Secondary Directory Null SNMP SNMP Enable SMNP No SNMP Version SNMP Port 161 Read Community publi...

Page 157: ...ame LAN1 192 168 1 82 Network Statistics Network Stat Type Bandwidth IP Camera 0bps Remote Live View 0bps Remote Playback 0bps Net Total Idle 60Mbps Total Bandwidth Limit 60Mbps Recording Recording Schedule Recording Camera IP Camera 1 Enable Recording Enabled Schedule All day for whole week TL Hi General General Instant Replay Duration 5 minutes Manual Recording Manual Recording Disable Alarm Eve...

Page 158: ...r Time Constant Camera Buzzer Time Constant Notifications Notification Display Event Icon Yes Notification Type HDD Full Enable Alarm Audio Disable Notify Alarm Host Disable Send Email Disable Trigger Alarm Output Disable Video Loss Video Loss Settings Camera IP Camera 1 Enable Video Loss Alarm Disable Actions Arming Schedule All day for whole week Rule Null Alarm Host Setup Alarm Host Setup Alarm...

Page 159: ...Bias 60 minutes General Settings General Language English Device Name NVR 10 Remoter Control ID 255 Keypad Zone ID 1 Password Required Disable Enable Wizard Enable Start Wizard Now Disable Menu Timeout 5 Minutes Mouse Pointer Speed Low Enable Front Panel Lock Disable Configuration Files Import Export Config Files Device Name Null Upgrade Firmware Local Upgrade Source USB Device Name Null Holiday H...

Page 160: ... No Self test Status Not Tested Self test Type Short Test S M A R T Temperature C Power Up days Self evaluation All evaluation Functional S M A R T Information ID Attribute Name Status Flags Threshold Value Worst Raw Value Bad Sector Detection Bad Sector Detection HDD No HDD Capacity Null Block Capacity Null Status Null Error Count Null User Management Users User Management operator 4321 guest Nul...

Page 161: ...Current PoE consumption Peak PoE consumption Record Record Camera No Recording Status Stream Type Frame Rate Bitrate Kbps Resolution Record Type Active Schedule Alarm Inputs Alarm Inputs No Alarm Name Alarm Type Alarm Status Triggered Camera Alarm Outputs Alarm Outputs No Alarm Name Alarm Status Network Network IPv4 Address IPv4 Subnet Mask IPv4 Default Gateway IPv6 Address 1 IPv6 Address 2 IPv6 D...

Page 162: ...lt Gateway MAC Address Server Port HTTP Port Multicast IP RTSP Service Port Enable Telnet Outgoing Bandwidth Limit Kbps HDD HDD Label Status Capacity Free Space Property Type Group Log search Log search Start Time End Time Event All Type All 156 TruVision NVR 21 SP User Manual ...

Page 163: ...desired cameras record type file type as well as the start and end times of the recording A maximum of eight cameras can be selected 3 Click the Go button 4 The playback window appears To change the speed and direction of playback Front panel Press the left and right arrows on the front panel to speed up and slowdown playback Press the Playback button to reverse playback Mouse In the playback tool...

Page 164: ...sed B Archiving clipped video files You can export video that spans several recording files and or days The system automatically cuts the exported video files at midnight If a recorded file runs over midnight it will be cut into two files pre and post midnight The clipped video will be exported as recording files You can clip the segments of a video file that are of interest to you and export thos...

Page 165: ...nsert a CD DVD or USB device in the recorder 6 Click the Archive button A pop up box appears asking if you want to save the video clips Click Yes 7 The Clips Archive window appears listing all video clips saved Select the desired clips and click Archive 8 The Archive window appears Under Device Name select the storage media used for archiving 9 Check Include Player or Player Backup depending on th...

Page 166: ...s a single file 6 Click the Export Now button Using TruVision Player Playing back video using TruVision Player You can include multiple files in the TruVision Player playlist Double click the desired video file from the list and click the Start button When the first file finishes the next file will automatically start Merging video files in TruVision Player 1 Add the exported video files to TruVis...

Page 167: ...Appendix E TruVision recorder archiving instructions 4 Click OK TruVision NVR 21 SP User Manual 161 ...

Page 168: ...estore 100 Digital zoom description 31 playback 40 playback 42 Digital zoom in playback 46 DST 96 E Email notifications set up 77 eSATA 108 Event logs searching remotely 134 Export configuration settings 99 External alarm setting up to record when triggered 89 F Factory default settings restore 100 Failover 87 Firmware update 100 Frame by frame playback 45 Front panel button functions by task 19 F...

Page 169: ...playback speed 45 instant playback 43 playing back archived files 50 pop up menu description 42 search by event 36 search by time 36 search by video type 36 search results 35 skip time 44 snapshots 37 using the web browser 132 Playback control panel description 40 Playback control toolbar quick access 42 Player using for playback 50 PoE automatically allocating power 59 power consumption 57 Power ...

Page 170: ...o tampering 65 Time configuring display 96 U User privileges camera configuration 116 local configuration 115 remote configuration 116 Users adding a new user 114 customizing user privileges 115 deleting a user 117 modify user information 117 118 V Video format PAL NTSC 11 Video loss setting up detection 93 Video output change manually 98 Video outputs 28 Video search menu 34 Video tampering setti...

Page 171: ...Index ...

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