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3000 Micro GC Operating Manual
9.1.2 Common Software Problems
Table 9-2 Common software problems
Symptom
Cause
Remedy
Method grayed out
Instrument not properly
configured
Re-configure the drivers through
EZ IQ
Config
.
Incorrect carrier gas
Check the carrier gases and ensure each
carrier gas is connected to the correct
3000 Micro GC inlet. See the 3000 Micro GC
webpage to verify proper gas setup. Refer to
section 6.4, Change Carrier Gas
Configuration, on page 6-9
EZ IQ is installed incorrectly Re-install EZ IQ. Refer to the
074-537 EZ IQ Installation Guide
.
Peaks are present, but not
identified
Integration settings not
optimized
Ensure all of the peaks of interest are
identified and fully integrated.
Peak is outside RT window
In EZ IQ, verify that the peak window contains
the desired peak.
TCD and columns turn off
Low carrier gas pressure
Ensure the carrier gas is supplying at least
78 PSI and no more that 82 PSI.
CAUTION
Exceeding 82 PSI for the
carrier gas pressure may
damage 3000 Micro GC.
Summary of Contents for 3000 Micro GC
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