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Just in case …

If your machine’s printouts develop quality problems, try to find the example below
that matches your printout problem. When you find one which is like yours, try the
suggested solutions. If they don’t work, contact your authorized Imagistics
dealer.

Pages are blank

• The drum unit or toner cartridge may not be

installed correctly.
Install each correctly.

• The toner cartridge may be out of toner, or the toner may

be very low.
Remove the toner cartridge and shake it gently to redistrib-
ute the toner inside.
If the problem persists, replace the toner cartridge.

• The toner cartridge may be defective.

Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.

Pages are black

• The toner cartridge may be defective.

Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.

• Your fax machine’s printer may be due for a service check.

Call authorized Imagistics dealer.

Printouts are too light

• The toner cartridge may be out of toner, or the toner may

be very low.
Remove the toner cartridge and shake it a few times to
redistribute the toner inside.
If the problem persists, replace the toner cartridge.

• The toner cartridge may be defective.

Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.

Printouts are too dark

• The toner cartridge may be defective.

Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.

Printouts have a blurred background

• The toner cartridge may be defective.

Remove the toner cartridge and check it for damage.
If the problem persists, replace the toner cartridge.

Printouts are of uneven density

• The toner may be unevenly distributed inside the

toner cartridge.
Remove the toner cartridge and shake it a few times to
redistribute the toner inside.

• The drum unit may be defective.

Remove the drum unit and check it for damage.
If the problem persists, replace the drum unit.

B
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B

A
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A
A

CDE
CDE
CDE
CDE
CDE

ABCDE
ABCDE
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5.3

Print quality problems

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Summary of Contents for DL170

Page 1: ...tics International Inc For supplies and service please continue to call imagis t i c s c o m 1 800 462 6797 1 800 243 5556 service supplies www imagistics com Operating Manual For use with Imagistics...

Page 2: ......

Page 3: ...nternational Inc fax machine for your business Before you begin please note that before your fax can be used and before you can turn on power to the unit for the first time there are important precaut...

Page 4: ...th its Energy Saving Mode In the Energy Saving Mode the printer will not use its fusing lamp and If your machine receives a fax message or if any key is pressed your machine will automati cally wake u...

Page 5: ...copy machines air conditioners and computers can generate electronic noise that can interfere with the operation of your fax machine Clean Dust buildup can damage your fax Periodically clean your fax...

Page 6: ...utside the country in which you purchased it Doing so may violate telecommunication and safety regulations of that country and variations in electrical and telephone standards can cause poor performan...

Page 7: ...ure the best performance possible follow these guidelines when storing and handling toner cartridges and drum unit Store the cartridge Store the cartridge at a constant temperature within a range of 3...

Page 8: ...e FX30074 Manual Order through your local Imagistics Sales Office May also be ordered through the Imagistics Diagnostic Center USA only Serviceand Supply Information Service on all Ima gisti csfacsimi...

Page 9: ...em with your machine It also tells you how to give your machine the kind of easy sensible care that should keep troubles to a minimum Find your serial number and write it down Please note that your ma...

Page 10: ...ling 2 7 Reviewing or canceling commands 2 8 Printing a delayed command list 2 9 Printing a stored document 2 9 Receiving faxes 2 10 Answering calls manually 2 10 Reception modes 2 10 How to select th...

Page 11: ...4 2 Quick Memory transmission 4 2 TTI transmission 4 2 Settings for reception 4 3 Print settings 4 3 Setting the number of rings 4 4 Image Rotation 4 4 Settings for dialing 4 5 Changing the dialing p...

Page 12: ...up your machine operating tips and some important settings before you use your machine Packaging contents 1 1 Parts of your machine 1 1 Control Panel Overview 1 3 Setting up 1 5 Operating tips 1 11 Fu...

Page 13: ...ally feeds original document into the machine one at a time It can hold up to 50 pages 3 Scanner cover Opens this cover to remove original document jams 4 Document guides Adjust these to fit the width...

Page 14: ...per cassette see Specifications pages AI 1 AI 2 18 FBS Flatbed Scanner glass Makes it possible for you to fax or copy objects and even irregularly shaped sheets just as a conventional copier 19 LINE j...

Page 15: ...OR CALL Turns the monitor speaker off or on When it s on it allows you to hear the call you re making When using this feature you can only hear the communication taking place You cannot be heard unles...

Page 16: ...XT DOC In Copy mode Selects the printout paper you want to use While scanning a document Press to tell your machine to scan one or more additional documents after the current scanning ends 23 DOCUMENT...

Page 17: ...to its limit and the power cord should never be stretched to its limit Power tips Use a standard three pronged 120 VAC outlet Make sure the outlet isn t controlled by a wall switch If it is you ll ri...

Page 18: ...ake it to distribute the toner evenly inside the cartridge Note Do not touch the roller of the toner cartridge 4 Gently install the toner cartridge in the printer making sure the toner car tridge s tw...

Page 19: ...into a standard telephone wall jack 2 Plug the non pronged end of the AC power cord into the AC power cord jack on the right rear side of the machine and the pronged end into a 120 V electri cal outl...

Page 20: ...eight 60 90 g m2 2 3 8 8 5 inches 5 5 14 0 inches Width Length It only can use if the optional Printer Controller is attached 3 We recommend 3M PP2500 for laser printers or equivalent Note Do not use...

Page 21: ...hen you see the paper level indicator drop i e show more blue area make sure you have a supply of paper nearby Then when you see the Please Supply Paper message on the display you ll be ready to refil...

Page 22: ...r release lever 4 When you load the paper on the bypass tray the LCD will show 5 If your recording paper on the bypass tray is Letter Legal or Half letter proceed to step 6 Otherwise skip to the step...

Page 23: ...c keypad Tip At no other time within this manual will we refer to the letters printed below the numeric keys and their uses such as accessing abc by pressing the 2 key These letters are there only for...

Page 24: ...igit Then press CANCEL to erase it Re enter the character or digit correctly Using CODE to enter characters Also you can use the CODE key to enter special characters or symbols 1 When the machine prom...

Page 25: ...r key until your desired item appears 3 After you find the level one function item you want to program press of cursor key to go to the level two function groups 4 Search the level two function groups...

Page 26: ...Machine Settings 01 Cassette Size Select the size of paper in the paper cassette Letter 1 9 02 Protect Passcode Enter the protection passcode for using the security features 3 50 03 Soft Key Program t...

Page 27: ...g settings for copying Primary document type Text 4 6 Primary contrast mode Normal 02 Print parameter You can set the margin for copying 24 mm 4 6 03 Auto Reset Time Set the time minutes of resetting...

Page 28: ...t for polling transmission 3 15 02 F Code Document Print the stored document in the F Code box 3 30 03 Batch Document Print the stored document in the Batch box 3 13 04 Security Rx Doc Print the fax r...

Page 29: ...e NIC network interface card settings 4 11 F PC FAX Commands 6 1 PC FAX 01 PC FAX Scan Scanning a document into the PC 02 PC FAX Initial Initializing your machine 03 Set RS 232C Setting of the RS 232C...

Page 30: ...memory Note If you don t want to clear the memory just press CANCEL 2 If you do want to clear the memory press ENTER Entering initial settings Important If you press STOP during EasyStart your fax ma...

Page 31: ...ress CANCEL to erase the number Then re enter the fax number correctly 12 Press ENTER to save the number 13 The LCD now asks you to enter the name you want to appear at the top of faxes you send The n...

Page 32: ...Basic Operations This chapter describes the basic operation of the transmission reception and copying Sending faxes 2 1 Receiving faxes 2 10 Making copies 2 12 Using your fax machine as a phone 2 19...

Page 33: ...thin pages Documents with staples glue tape paper clips or still wet correction fluid Sticky notes or documents with sticky notes attached Cardboard newspaper or fabric Pages with duplicating carbon o...

Page 34: ...ens to keep it straight Mixing resolution and contrast in a multiple page When you send multi page documents you can select different resolutions and con trasts for each page Insert your documents sel...

Page 35: ...message appears press START to tell your fax to keep as many pages in mem ory as possible or press CANCEL to erase from memory all pages stored during the current operation but not previous operations...

Page 36: ...mits the stored document from memory while at the same time scanning the remaining pages of your document into memory In default setting the Quick Memory transmission is On If you want to turn off thi...

Page 37: ...command In turn your machine gives this action a command number as it scans the fax document This command number appears on the first line of the LCD for a few seconds You ll need this command number...

Page 38: ...MONITOR CALL or Lifting the optional handset In either case the LCD shows 4 Enter the fax number by using the numeric keypad Also enter access codes with the number just as for a regular phone call 5...

Page 39: ...ss REDIAL PAUSE The LCD will show 3 Your machine can remember the last 10 dial numbers Press or until the dial number you want to redial appears 4 Press START To redial a fax call manually with the MO...

Page 40: ...ad of the phone number See Call group dialing page 3 8 Note If your machine is attempting to perform a command now it appears on the display 2 Press or to scroll through currently stored commands 3 If...

Page 41: ...am key E 1 0 5 ENTER Printing a stored document Your fax machine can print out each document stored for delayed transmission To print a stored document you ll need to know the document s command numbe...

Page 42: ...ress COPY RESET again to return to the TEL mode Reception modes Your fax machine has five different reception modes Tel Ready Fax Ready Fax Tel Ready Tel Fax Ready and Ans Fax Ready We ll explain each...

Page 43: ...han 10 seconds Detection of silent fax machines Some older fax machines don t send fax tones when transmitting which can cause problems when using an answering machine with your fax But your fax machi...

Page 44: ...by pressing the DOCUMENT SIZE 4 As needed set the following Select document type and adjust image contrast Enter the number of copies Set copy reduction or enlargement ratio Note For details about eac...

Page 45: ...and reduction when copying Note The copy enlargement and reduction rate setting is available only for copy ing not for faxing Important Copy enlargement is available only for copying using the FBS it...

Page 46: ...ghts on the control panel 4 If necessary select desired resolution contrast reduction enlargement ratio 5 Press START to begin the copying process Memory overflow message If too much information is st...

Page 47: ...press PAPER SIZE repeatedly until your desired paper size is displayed The LCD toggles the paper size in the 1st cas sette 2nd cassette if installed the bypass tray and Auto select mode Note If the by...

Page 48: ...of the original are reversed Note You cannot combine this feature with Reduced or Enlarged copies Helpful tip You can program a Soft key to turn on or off this feature 1 Make sure the machine is in t...

Page 49: ...default setting press COPY RESET Note To stop copying press STOP Ultra copy mode Note Enlargement Reduction copy is not available in this mode Note This mode requires more memory than normal mode This...

Page 50: ...xes in other words to turn off the copy feature 1 Press Program key B 3 0 5 ENTER 2 Press or until the setting you want appears In this example we ve chosen On 3 Press ENTER to save the setting Whenev...

Page 51: ...a speaker phone If a person answers the call pick up the handset to speak Note If the call fails press MONITOR CALL to hang up Redial 1 Lift the optional handset to get a dial tone 2 Press REDIAL PAUS...

Page 52: ...nals through your machine Normally you would only want to do this if you do not use the auto answering feature or you use the Distinctive Ring Detect feature Now let s proceed 1 If your second phone...

Page 53: ...2 21 Basic operation This page intentionally blank...

Page 54: ...ter describes convenient features of your machine Autodialer 3 1 Broadcasting 3 10 Delayed transmission 3 11 Batch transmission 3 12 Polling 3 15 Special features 3 17 Security features 3 50 Advanced...

Page 55: ...discussed in detail on page 3 9 Special Dialing Characters Your fax machine allows you to enter special dialing characters when programming the autodialer These characters include hyphens which make...

Page 56: ...r You now have the option to enter or change an alternative number Your fax machine will dial this alternative number during a transmission after all redial attempts to the regular number fail If the...

Page 57: ...ax s packaging to write down the stored numbers for easy reference Erasing a one touch number 1 Press Program key A 1 0 2 ENTER The LCD shows the one touch number you have already entered Note If the...

Page 58: ...y doesn t have a Location ID the number appears When the other machine answers your fax transmits the document directly from memory To review Memory transmission see page 2 3 If you specified real tim...

Page 59: ...a transmission after all redial attempts to the regular number fail If the alternative number also fails the fax alarm beeps to alert you to a problem Note You can enter one alternative number for one...

Page 60: ...2 0 2 ENTER The LCD shows the speed dial number you have already entered Note If the speed dial number that appears is other than 001 it means that 001 is empty 2 Use the numeric keypad to enter the t...

Page 61: ...settings Note If the speed dial entry doesn t have a Location ID the number appears When the other machine answers your fax will transmit the document directly from memory To review Memory transmissi...

Page 62: ...roadcasting page 3 10 5 Press START Printing a call group directory Your machine can also print a call group directory This lists all your stored autodialer numbers by Location ID and lists the groups...

Page 63: ...ou run out of listings beginning with alphabet A pressing or automatically moves you into listings beginning with other characters 4 When the LCD displays the name you want to dial press START If you...

Page 64: ...istake press CANCEL to erase them 5 Press START Your fax machine scans the document into memory and then sends it to each number or call group you ve entered Delayed broadcasting What if you want the...

Page 65: ...n you want the fax to send the delayed transmission Note Press to move the cursor left or to move it right Here we ve set the transmission to occur on the 11th at 11 05 PM 5 When the date and time are...

Page 66: ...in length Your display can show only 20 characters at a time To view characters beyond those 20 press to scroll to the left or to scroll to the right 6 When the number appears as you want it press EN...

Page 67: ...git number for the batch box you want to use Here we ve entered 5 to indicate batch box 5 4 Press ENTER The LCD shows Important Your machine gives each document in a batch box a file number shown as F...

Page 68: ...Press Program key C 5 0 2 ENTER The LCD shows or 2 Use the numeric keypad to enter the number 1 5 of the batch box you want to erase Here we ve pressed 2 and see 3 If you want to erase a different bat...

Page 69: ...chine begins receiving the document as if the other machine had placed the call Being polled Not only can you poll but you can also be polled To set up a document to be polled 1 Your machine can t be...

Page 70: ...n a safe place 2 Press Program key B 2 1 3 ENTER The LCD shows the current code 3 Use the numeric keypad to enter the desired four digit passcode 4 Press ENTER to save the setting Note To turn off sec...

Page 71: ...ge 3 50 Cover page see page 3 23 Sort copy see pages 2 13 and 2 16 Negative Positive copy see page 2 16 Combine see page 2 17 Copy Fax mode see page 1 11 Note Unlike the factory set keys which only ch...

Page 72: ...List of stored batch documents page 3 13 F Code Box bulletin box documents page 3 31 Macros list page 3 20 Stored polling documents page 3 15 Security receive documents page 3 51 Document storage Regu...

Page 73: ...name by using the one touch keys If necessary review Entering characters page 1 12 A job s name may be up to 130 characters in length 11 Press ENTER to save the setting Copying with the Macro key To...

Page 74: ...an print a list of the Macro keys The list includes 1 each key s Macro key number 2 the name of the job stored in the Macro key To print a list of Macro keys press Program key E 1 1 7 ENTER Setting th...

Page 75: ...r of copies you want for each page in the document Choose from 01 to 99 copies Note If you want to quit without transmitting and copying the document press STOP The machine returns to standby mode 6 P...

Page 76: ...ansmit confirmation report TCR and a receive confirmation report RCR You can print a TCR after sending a fax to any machine The RCR function works when you send a fax to a compatible Imagistics machin...

Page 77: ...you chose in step 2 above Cover page Your fax machine can store a cover page to send at the first page of each outgoing fax This page includes the current date and time your Location ID and your fax...

Page 78: ...ello This works because you can tell the difference between the distinctive patterns of the two rings Your fax machine is also smart enough to tell the difference between two different numbers that ar...

Page 79: ...equest capability Your machine must also have an optional handset attached Faxing receiving first then talking To send or receive a fax first and then talk 1 While your fax machine is sending or recei...

Page 80: ...Code compatible fax exchange special signals to indicate just where the fax really should go It s as if the sending fax is saying Deliver this to room 48 and the receiving fax does just that Your mach...

Page 81: ...t the ITU T sub address and not the ITU T password and then press ENTER Note If you enter an invalid I D code the fax machine rejects the attempt and aborts this operation 7 The machine is now asking...

Page 82: ...ells this box if it s okay to receive documents from remote locations Callers can then poll these documents On Open this box to receive documents from callers Off Do not open this box to receive docum...

Page 83: ...ent The LCD shows 21 Enter the fax number using a one touch key a speed dial number or a call group number You cannot use the numeric keypad to enter these numbers To add each fax number press BROADCA...

Page 84: ...rogram key E 1 1 4 ENTER Using a bulletin box Storing a document Your fax machine can store up to 30 documents in each bulletin box Note For this operation to work two things must be true The bulletin...

Page 85: ...se the numeric keypad to enter the two digit number 01 50 of the F Code bulletin box that stores the document you want to print We ve entered 03 3 Press ENTER The LCD shows 4 Use the numeric keypad to...

Page 86: ...ENTER to erase the document s and to return to standby mode Using a security box Printing a document you receive When your fax machine receives a document via ITU T sub addressing to an F Code securi...

Page 87: ...adcast and the machine which sends the original doc ument to the hub has performed a relay broadcast initiation Erasing a F Code box An F Code box must be empty in order to erase it If you select an F...

Page 88: ...for the remote machine s mailbox F Code transmission 1 Insert the document 2 Adjust the resolution and contrast if necessary 3 If you want to toggle between real time transmission and memory transmis...

Page 89: ...eypad to enter the password In this example we ve entered 654321 6 Press ENTER The LCD shows 7 Enter the fax number either by pressing a one touch key entering a speed dial number or dialing from the...

Page 90: ...stored in F Code boxes page 3 30 Batch box list page 3 13 List of stored batch documents page 3 13 Macros list page 3 20 Document storage Regular polling documents page 3 15 F Code polling documents...

Page 91: ...me each day you press the key For example Do this at 5 05 PM today To select this option use the numeric keypad to enter 0 0 and then the time the fax should perform the command 10 Press ENTER ENTER T...

Page 92: ...s that you have already entered a number for P1 You can see what you programmed into P1 by pressing if you want For example if you set P1 for storing of the polling document you will see Press to go b...

Page 93: ...ad to enter the date and time when the fax should perform the command Option 2 Perform the command at a certain time each day you press the key For example Do this at 5 05 PM today To select this opti...

Page 94: ...mable one touch key you want to enter 2 Press the key that you want to program or change Here we ve selected P2 Note If your previous command for this key was for a polling transmission and you want t...

Page 95: ...mple as a security box or a relay box Different fax manu facturers may use slightly different terms but the concepts are the same You must know the remote fax s ITU T sub address and password for each...

Page 96: ...ADVANCED FUNCTIONS ENTER 13 Next tell your fax to carry out this delayed command one of these ways Option 1 Monthly Perform the command once at a certain time on a cer tain day of the month For examp...

Page 97: ...you want to poll To program an F Code polling operating into a programmable one touch key 1 Press Program key A 3 0 1 ENTER The LCD shows the first empty pro grammable one touch number available Note...

Page 98: ...password for the box Here we ve entered 654321 When finished press ENTER 12 If you want the transmission to begin immediately every time you press the key press ENTER and skip to step15 If you want to...

Page 99: ...t appears on the LCD press that key now 4 Press ENTER The LCD asks which operation you want to program into the pro grammable one touch Note If changing a previously stored command skip to step 7 5 Pr...

Page 100: ...mmable one touch key see page 3 49 2 Press the key that you want to program or change Here we ve selected P2 Note If your previous command for this key was for printing a list and you want to keep thi...

Page 101: ...if you set P1 for storing of the polling document you will see Press to go back to the programmable one touch key you want to enter Note To erase a programmable one touch key see page 3 49 2 Press th...

Page 102: ...ach box each document can include one or more pages 13 Press until the mode you want appears Then press ENTER to save the setting 14 The LCD asks if you want to program additional settings for this on...

Page 103: ...es 1 each key s one touch number 2 the fax telephone number 3 when the command should start 4 which command you ve selected 5 if applicable the selected call group s or F Code box es you ve stored in...

Page 104: ...to turn off the passcode change the passcode back to 0000 by repeating steps 2 6 and entering 0000 in step 5 Security reception Security reception tells your machine to keep all faxes after a certain...

Page 105: ...turn security reception off see Printing from security reception Turning off security reception next column Printing from security reception Turning off security reception When security reception is o...

Page 106: ...otec tion as described on page 3 50 You must also know the passcode 1 Press Program key B 2 1 2 ENTER The LCD shows 2 Use the numeric keypad to enter the four digit passcode Here we ve entered 6296 No...

Page 107: ...y and your machine dials the desired phone number If you ve specified Mode 2 the machine guides you 1 Enter the phone number as usual 2 Press START The LCD shows 3 Use the numeric keypad to enter the...

Page 108: ...ts match any number in the blocked numbers list explained later Your machine can hold up to 50 blocked numbers Mode3 This rejects numbers that are not in the autodialer and also rejects num bers that...

Page 109: ...R to save the setting The LCD shows the next slot in the blocked numbers list If you do not want to enter or change a number for this slot go on to step 8 If you do want to enter or change a number fo...

Page 110: ...Here we ve entered 1555 To change one digit press to move left or to move right until the cursor is under the digit then use the numeric keypad to enter the correct number 5 Press ENTER to save the s...

Page 111: ...again Printing the department time list To print the list press Program key E 1 1 2 ENTER Note If department code operation is protected see left column the fax beeps briefly and then returns to stan...

Page 112: ...ings This chapter describes how to change the settings of your machine Settings for transmission 4 1 Settings for reception 4 3 Settings for dialing 4 5 Settings for copying 4 6 Settings for operation...

Page 113: ...OLUTION to change the resolution Press CONTRAST to change the contrast Once your document is transmitted your machine returns to its default settings Setting ECM Default setting ON Line noise or stati...

Page 114: ...sending while remaining pages are being scanned Important Your fax machine s memory transmission feature must be turned on to use Quick Memory transmission see above To change the default setting of...

Page 115: ...ion margin is measured in millimeters mm We ll define reduction margin by explaining how it s used When a fax message enters your machine s electronic brain the machine measures the message s length a...

Page 116: ...0 3 ENTER The LCD shows 2 Use the numeric keypad to enter the number of rings you want from 1 to 9 Here we ve chosen 4 rings Note If you enter the number except 1 9 the machine will beep briefly to wa...

Page 117: ...up to you how many times the fax redials a number and how long it waits between redials that length of time between calls is the redial interval To program the redial settings 1 Press Program key B 2...

Page 118: ...ttings before copying a docu ment Press DOCUMENT to change the document type Press CONTRAST to change the contrast Once your document is copied your machine returns to its default settings Adjusting t...

Page 119: ...ars In this example we ve chosen Document size 3 Press ENTER to save the setting Setting Negative Positive Default setting Off If you frequently use the Negative Positive reversing black and white are...

Page 120: ...f the ringer select On and the machine will be quiet Otherwise the machine will ring 5 Press ENTER to save the setting The LCD now asks if you want the alarm turned on or off 6 Press or until the mode...

Page 121: ...after you pressed any key last 4 Press ENTER to save the setting Primary mode Default setting None You can set the primary standby mode in this operation After finishing any jobs your machine will imm...

Page 122: ...s With this list you can quickly confirm that all of your settings are correct without having to go back and check them on the machine Or if you do need to undo someone else s changes this list guides...

Page 123: ...nt NIC status Note To access this function the optional NIC Network Interface Card is required To print the NIC status 1 Press Program key E 2 0 4 2 Press ENTER to print the NIC status Set TCP IP Addr...

Page 124: ...address 6 Press ENTER The LCD will show 7 Enter default Gateway 8 Press ENTER to save the setting The machine will return to standby mode 9 To activate the TCP IP setting turn the machine off and then...

Page 125: ...Changing the default settings This page intentionally blank 4 13...

Page 126: ...e Tips on caring for your machine What to do if problems occur Glossary Clearing paper jams 5 1 Print quality problems 5 3 Troubleshooting 5 5 Caring for your fax machine 5 12 Common questions 5 14 Gl...

Page 127: ...uring non sorting ADF job Also the Repeat transmission Error on scan at page xx message will be printed out if the document jammed during transmission 2 The LCD will show which page i e which page num...

Page 128: ...ediately wrap it in a thick cloth to pro tect it from light 4 Remove the jammed paper Important The fuser unit becomes very hot Do not touch the fuser unit when you are remov ing a paper jam Note Avoi...

Page 129: ...are too light The toner cartridge may be out of toner or the toner may be very low Remove the toner cartridge and shake it a few times to redistribute the toner inside If the problem persists replace...

Page 130: ...ler Printouts have toner smudges The toner may be unevenly distributed inside the toner cartridge Remove the toner cartridge and shake it a few times to redistribute the toner inside If the problem pe...

Page 131: ...d to to store the document for polling or for F Code Box when the machine is in the Copy mode You can store the fax document only when the machine is in the Fax mode Check Memory Tx You tried to turn...

Page 132: ...ires the use of the ADF which is already in use Wait for the machine to stop using the ADF then try again What you see on the LCD What it means What to do Hang Up Phone The optional handset is off hoo...

Page 133: ...here is no fax or phone number programmed Either choose another number or dial a phone number directly from the numeric keypad What you see on the LCD What it means What to do No Passcode You tried to...

Page 134: ...se of the scanner which is already in use Wait for the fax to complete the scan then re try the desired command What you see on the LCD What it means What to do SecurityRx is Off You tried to turn the...

Page 135: ...rly call your local telephone company for help If that doesn t help and the problem persists regularly call the Imagistics Diagnostic Center at 1 800 243 5556 Error reports When an error occurs your f...

Page 136: ...he remote fax machine didn t respond to your machine Call someone at the remote machine s location T 1 2 Your fax machine s page counter detected a possible document feeder error Carefully put the doc...

Page 137: ...the TCR a check message will not be printed Error message Possible meanings Check condition of remote fax Remote machine malfunctioned No handshake signals from remote fax Wrong phone number reached...

Page 138: ...y re sealed to protect your safety and the machine For cleaning external surfaces such as the cover and handset use a mild clean ing solution sprayed onto a lint free towel or cloth Always use a lint...

Page 139: ...tout quality So if you notice poor printout quality whether on received faxes or on copies it may mean that your machine requires service Review Print quality problems pages 5 3 5 4 and see whether an...

Page 140: ...g these tones that fax machines are able to send faxes over ordinary phone lines So next time you hear the tones press START and if you re using an optional handset hang up to send a fax Q I just sent...

Page 141: ...cally As long as it hasn t stored more than 99 delayed commands counting automatic redials your machine should still accept commands from you If it has exceeded this quantity and will accept no more c...

Page 142: ...g period the more likely it is that the remote fax machine will proceed with the transmission Please create an outgoing message on your answering machine that s no longer than 10 seconds see page 2 11...

Page 143: ...spaces between words spaces between lines and paragraphs and even spaces within letters However drawings and photographs have a much higher black density sometimes approaching 100 The higher a page s...

Page 144: ...es to each document it stores for a batch F Code or polling operation Fine resolution 203H x 196V lpi Also shown as G3F Group 3 fine on some fax units Grayscale Not a level of resolution but a method...

Page 145: ...hange existing settings Paper sizes All are width length Letter sized 8 5 x 11 0 216 x 279 mm Legal sized 8 5 x 14 0 216 x 356 mm A5 5 8 x 8 5 148 x 210 mm B5 7 2 x 10 1 182 x 257 mm A4 8 3 x 11 7 210...

Page 146: ...ufacturers to send and receive messages into confidential memory mailboxes or to retrieve specific files from polling memory Subscriber ID A fax machine s telephone number as identified by a user sett...

Page 147: ...Just in case This page intentionally blank 5 21...

Page 148: ...Appendix and index...

Page 149: ...000 9 600 7 200 4 800 2 400 bps Error correction mode Yes Memory capacity Upgrade Option 8MB 650 pages approx Upgrade Option plus 8MB additional 680 pages approx plus 24MB additional 2040 pages approx...

Page 150: ...nt Yes Printing paper size Paper cassette Letter Legal Half letter Bypass tray Letter Legal Half letter A4 A5 A6 F4 Executive DL CM10 Monarch Postcard 3 9 x 5 8 inches Paper capacity Paper cassette 50...

Page 151: ...n programming this information the TTI into your fax machine see pages 1 18 1 19 Type of service Your fax is designed for use on standard device telephone lines The fax connects to the telephone line...

Page 152: ...Changing the default settings for copying Auto reset time 4 7 Primary contrast 4 6 Primary document type 4 6 Print margin 4 6 Combine 4 7 Copy auto 4 7 Negative Positive 4 7 for dialing Pause length...

Page 153: ...on 4 2 Number of rings 4 4 Passcode 3 15 Phone type 1 19 PIN mask feature 3 52 Quick memory transmission 4 2 Reception modes 2 10 Redial 4 5 Reduction margin 4 3 Report type 3 22 Resolution 4 1 Rx red...

Page 154: ...9 Paper size stickers 1 1 Pause character entering 2 2 PIN masking 3 52 Passcode 3 50 Polling 3 15 Being polled 3 15 Regular polling 3 15 Securing polling access 3 15 Print quality problems 5 3 Printe...

Page 155: ...17 Specifications AI 1 AI 2 Speed dial numbers 3 5 Entering or changing 3 5 Erasing 3 6 Fax dialing via speed dial 3 7 Phoning via speed dial 3 7 Printing a list of speed dial numbers 3 6 Subscriber I...

Page 156: ......

Page 157: ...change without notice to incorporate improvements made to the products listed in this manual Imagistics International Inc 2002 Printed in USA FX30074 www imagistics com Imagistics International Inc 10...

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