imagistics DL170, Operating Manual

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Just in case …
What you see on the
LCD
What it means/What to do
Too Many Steps You tried to enter too many steps for a macro.
You can enter up to 60 steps into a macro key.
Unable to Reduce In the reduction copy using the ADF, if the
calculated ratio is smaller than minimum reduc-
tion ratio (50%), this message will appear and
you cannot make the reduction copy.
Use the FBS glass, however parts of the image
might not be copied.
Use FBS Glass You tried to enlarge a copy using the ADF.
Your machine cannot enlarge a copy from the
ADF. Please set your document on the FBS glass
to make the enlargement copy.
Errors
When sending faxes, your machine occasionally runs into communications errors.
These can be caused by anything from lightning to telephone line interference.
(These same factors cause the static, or line noise, you sometimes hear on phone
calls.) They also can be caused by problems with the fax machine at the other end of
the line.
Often, simply trying your call again is all that’s necessary. However, if the problem
persists regularly, call your local telephone company for help. If that doesn’t help and
the problem persists regularly, call the Imagistics Diagnostic Center at 1 800 243
5556.
Error reports
When an error occurs, your fax machine prints an error report. Each fax error report
lists an error message which includes:
• A possible solution to the problem
• The sending location (if the remote fax stores a Location
ID
of its own)
• The result — which is a special error code.
• A sample of the document’s first page.
Kinds of error codes
The error code listed in the “Result” column of the error report indicates the specific
problem encountered:
• “
D
” codes — Occur while dialing
• “
R
” codes — Occur during reception
• “
T
” codes — Occur during transmission
Specific errors
Following are some error codes you may see on an error report:
Dialing errors
D
.0.3, The remote unit didn’t respond, the call couldn’t be completed or
STOP
was
D
.0.8 pressed during dialing. Re-try the call. If your machine repeats the message,
call the remote fax unit’s operator and verify that unit is operating properly.
D
.0.2 The remote unit is busy. Try the call again.
D
.0.6, Either the remote unit didn’t respond, the call somehow didn’t go through or
D
.0.7
STOP
was pressed during dialing. Try the call again.
5.9