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12
ABOUT THE DV GATEWAY FUNCTION
12-23
Troubleshooting
The following chart is designed to help you correct problems which are not equipment malfunctions�
If you are unable to locate the cause of a problem or solve it through the use of this chart, contact your Icom Dealer
or Service Center�
Problem
Possible Cause
Solution
REF.
After your call, the repeater does
not return a status reply�
Transceiver connection is wrong�
When using the Internal Gateway
function, check the connection
between the transceiver and the
router�
p� 12-11
When using the External Gateway
function, check the connection
between the transceiver and the
Windows or the Android device�
pp� 12-13,
“Allowed Call Sign” is set to “Enable�”
When using the Internal Gateway
function, set “Allowed Call Sign” to
“Disable” in the INTERNAL GATEWAY
SETTINGS screen�
p� 12-12
When using the External Gateway
function, set “Allowed Call sign”
to “Disable” in the RS-MS3W or
RS-MS3A�
RS-MS3W,
RS-MS3A’s
instruction
manual
When using the External Gateway
function, you did not click (touch)
<Start> in the RS-MS3W or
RS-MS3A�
Click (touch) <Start> in the
RS-MS3W or RS-MS3A�
After your call, the repeater
replies “UR?,” Your own call sign
(MY) and ID suffix “G.”
The call was successfully sent, but no
station immediately replied�
Wait for a while, and try again�
–
After your call, the repeater
replies “RX” or “RPT?” and Your
own call sign (MY) and ID suffix
“G�”
Your call sign (MY) has not been
registered at a gateway server�
Register your call sign (MY) at a
gateway server�
–
The Terminal/AP call sign that is
set in the transceiver, RS-MS3A, or
RS-MS3W has not been registered in
the RS-RP3C as the access point�
When using the Internal Gateway
function, register the Terminal/AP call
sign that is set in the transceiver in the
RS-RP3C as the access point�
p� 10-5
When using the External Gateway
function, register the Terminal/AP
call sign that is set in the RS-MS3A
or RS-MS3W in the RS-RP3C as the
access point�
p� 10-5
The destination station’s call sign (UR)
has not been registered to the gateway
server, or the registered contents do
not match your transceiver’s setting�
Check the destination station’s
register information�
–
The destination station that uses the
Terminal mode or Access Point mode
does not transmit periodically�
The destination station makes a call
again�
–
After your call, the repeater
replies ’RPT?’ and the access
repeater’s call sign�
The repeater cannot connect to the
destination repeater�
Wait for a while, and try again�
–
The repeater is busy�
D
Troubleshooting for the Terminal mode operation