IBM Flex System p270 Compute Node, Installation And Service Manual

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Viewing the codes
The IBM Flex System p270 Compute Node does not display checkpoints or error codes on the remote
console.
If the POST detects a problem, a 9-word, 8-digit error code is logged in the IBM Flex System Enterprise
Chassis management-module event log. A location code that identifies a component might also be
included. See “Error logs” on page 441 for information about viewing the management-module event log.
Service request numbers can be viewed using the AIX diagnostics CD, or various operating system
utilities such as AIX diagnostics or the Linux service aid “diagela”, if it is installed.
System reference codes (SRCs)
System reference codes indicate a server hardware or software problem that can originate in hardware, in
firmware, or in the operating system.
A compute node component generates an error code when it detects a problem. An SRC identifies the
component that generated the error code and describes the error. Use the SRC information to identify a
list of possibly failing items and to find information about any additional isolation procedures.
The following table shows the syntax of a nine-word B700xxxx system reference code (SRC) as it might
be displayed in the event log of the IBM Chassis Management Module (CMM). Additional information
for the event can be viewed by clicking more... in the message field.
The first word of the SRC in this example is the message identifier B7001111. This example numbers each
word after the first word to show relative word positions. The seventh word is the direct select address,
which is 77777777 in the example.
Table 10. Nine-word SRC in the CMM event log
Severity Source Date Message Additional information for event
Critical Blade_05
Jan 21, 2012
07:15 AM
Node
SN#xxxxxxxxxxxx
message: (System
event) system
hardware failure.
more... Firmware. Replace UNKNOWN (5008FECF B7001111
22222222 33333333 44444444 55555555 66666666 77777777
88888888 99999999)
Depending on your operating system and the utilities installed, error messages might also be stored in an
operating system log. For more information, see the documentation that comes with the operating
system.
Chapter 8. Troubleshooting
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