IBM Cloud Object Storage System Slicestor 2212 Series Service And Maintenance Manual Download Page 24

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MAP 0110: Service Terminal Display Unreadable

Symptom Explanation

Conditions That Could Cause This Symptom

While you are diagnosing a
problem, a terminal attached to the
service port of the IBM 2212
displays random characters instead
of readable text.

Incorrect configuration setting of the terminal or IBM 2212
service port speed.

Incorrect terminal/device (ac) grounds.

Defective, incorrectly shielded, or incorrectly grounded
EIA 232 cable between the terminal and the IBM 2212.

Defective terminal or terminal emulator.

High ambient electromagnetic interference (EMI) levels.

Power line disturbances.

Defective IBM 2212 system board.

001

(Active state is indicated by the green system card status LED on and the yellow
system card status LED off.)

Does the IBM 2212 go to the active state within three minutes of resetting or
powering on?
Yes No

002

Go to Step 001 on page 1-9.

003

Go to Step 004.

004

– Press the space bar to display the console prompt.

Is a readable message displayed on the service terminal?
Yes No

005

– Go to Step 007.

006

– Go to Step 010 on page 1-17.

007

(Step 007 continues)

1-16

2212 Service and Maintenance

Summary of Contents for Cloud Object Storage System Slicestor 2212 Series

Page 1: ...2212 Access Utility Service and Maintenance Manual GY27 0362 02...

Page 2: ...he address given below A form for readers comments appears at the back of this publication If the form has been removed address your comments to Department CGF Design Information Development IBM Corpo...

Page 3: ...16 Exchanging a DRAM Feature 2 19 Exchanging a Compact Flash Feature 2 22 Removing and Returning a Model 1xx Chassis with and without a Hard Drive 2 23 Removing and Returning a Model 4xx Chassis with...

Page 4: ...sing the OPCON Command Line Interface E 2 Accessing OPCON from the Bootstrap Menus E 2 Accessing OPCON from SVC E 3 Navigating Through the OPCON Command Line Interface E 3 Accessing the Service Recove...

Page 5: ...2 These documents are shipped in hardcopy and are also contained on the Access Integration Services Configuration Tool and Documentation CD ROM SK2T 0435 in softcopy form Planning GA27 4215 2212 Acces...

Page 6: ...nd link layer protocols shipped with the IBM 2212 SC30 3989 Access Integration Services Using and Configuring Features This book explains how to configure and monitor features of the IBM 2212 such as...

Page 7: ...updated versions of the software and product information from IBM s Web pages Documentation updates are at http www ibm com networking support docs nsf 2212docs Software updates are at http www ibm co...

Page 8: ...viii 2212 Service and Maintenance...

Page 9: ...cur after the operational code is loaded indicate problems with the operational code or configuration file Various diagnostics programs error logs and procedures in Appendix E Common Tasks on page E 1...

Page 10: ...Model x5x the 4 port WAN PMC Mezzanine one PCI Mezzanine Card PMC adapter slot each WAN port and the system card have their own set of green and yellow LEDs The compact flash and hard drive each have...

Page 11: ...Figure 1 1 Standard System Card LEDs Figure 1 2 High Performance System Card LEDs Chapter 1 Problem Determination 1 3...

Page 12: ...drive has a fault HD2 Off No problem detected WAN ports Green On Port is operational Off Port is not configured or is disabled Yellow On Port has a hardware fault Blinking The port has an I O failure...

Page 13: ...led and operational Green off yellow on Adapter has a hardware fault Green off yellow blinking The adapter is closed due to an undetected error One of the following conditions exists The adapter may h...

Page 14: ...the Ethernet port FDX green Full duplex LED On The Ethernet port is running in full duplex mode Off The Ethernet port is running in half duplex mode 100 green 100 Mbps LED On The Ethernet port is run...

Page 15: ...dapter Port LEDs LEDs Meaning Green On Adapter is operational Off Adapter is not configured or is disabled Yellow On Adapter has a hardware fault Off No problem detected Digital Modem LEDs Figure 1 8...

Page 16: ...rear of the IBM 2212 has one green and one yellow LED per slot These indicate the condition of the card in the respective slot Figure 1 9 Slot Numbering on the IBM 2212 Models 1xx Figure 1 10 Slot St...

Page 17: ...s check the status of the LEDs on the front of the IBM 2212 using Table 1 9 on page 1 10 Attach a service terminal to the service port See Chapter 3 Accessing the IBM 2212 on page 3 1 If the service t...

Page 18: ...tem card status Yellow Off I O port LEDs Green On I O port LEDs Yellow Off System card PMC 1 and 2 1 Green On System card PMC 1 and 2 1 Yellow Off Adapter slot status LEDs1 Green On Hard Drive 1 and 2...

Page 19: ...ll blinking on a 4xx model replace the chassis PN 86H2690 See Installing a Model 4xx Chassis without a Hard Drive on page 2 33 or Installing a Model 4xx Chassis with a Hard Drive on page 2 34 Service...

Page 20: ...Step 001 on page 1 9 008 A yellow adapter slot status LED on the back of the IBM 2212 is on The adapter is defective Replace the adapter See Exchanging a CPCI Adapter on page 2 10 Step 008 continues H...

Page 21: ...s being logged for the I O port interface and the status of the interface To check the status of the interface see Displaying the Status of An Interface on page E 15 For a more detailed status of the...

Page 22: ...dapter on page 2 7 018 Either the code is corrupt or the hard drive or compact flash is defective In both cases the IBM 2212 will load an abbreviated code image from the system card and then boot to t...

Page 23: ...ance system card and the Hard Drive 1 status LED is lit replace the compact flash If you have a high performance system card and the Hard Drive 2 status LED is lit replace the hard drive See Exchangin...

Page 24: ...al and the IBM 2212 Defective terminal or terminal emulator High ambient electromagnetic interference EMI levels Power line disturbances Defective IBM 2212 system board 001 Active state is indicated b...

Page 25: ...ess the spacebar and then press Enter to restart the terminal or terminal emulator 4 If the terminal does not display a readable message reset the line speed and restart the terminal for each of the f...

Page 26: ...2212 in an area with high ambient electromagnetic interference Yes No 020 Are there power line disturbances Yes No 021 The IBM 2212 system card is defective Replace the system card using the instruct...

Page 27: ...des wrap plugs for IBM 2212 interfaces The wrap plugs cannot be purchased individually You must purchase the entire kit See Assembly 10 Service Wrap Plug Kit not illustrated on page A 19 for a list of...

Page 28: ...1 20 2212 Service and Maintenance...

Page 29: ...t Before you begin any removal or replacement activity review the list of equipment you will need read the common safety precautions and then proceed Important Defer any service that requires testing...

Page 30: ...component in the IBM 2212 With the component still in its antistatic bag touch the metal frame of the machine Hold the component by its edges Avoid touching solder joints or pins Handle the component...

Page 31: ...age 2 36 Chassis for Models 1xx Removing and Returning a Model 1xx Chassis with and without a Hard Drive on page 2 23 and Installing a Model 1xx Chassis without a Hard Drive on page 2 24 or Installing...

Page 32: ...e c Place the IBM 2212 on a flat surface 2 Remove the cover of the IBM 2212 a There are three screws on each side of the IBM 2212 the screw in the center helps secure the cover and the two screws at e...

Page 33: ...each side that secure the rack mounting bracket and the cover If this IBM 2212 is not installed in a rack and the rack mounting brackets were removed insert and tighten the screw in the center of eac...

Page 34: ...side 5 Lift out the blower 6 Place the new blower in the IBM 2212 chassis 7 Attach the new blower to the chassis using the two screws and washers If the blower has a connector attach the connector to...

Page 35: ...ve the external cables from the standard system card You may want to label each cable as you disconnect it for ease of reconnection 3 The standard system card is secured with two levers To remove this...

Page 36: ...twork administrator that you are finished repairing the IBM 2212 Exchanging a PMC Adapter on a High Performance System Card Refer to Handling Static Sensitive Devices on page 2 2 before exchanging the...

Page 37: ...sockets and keying post on the high performance system card Apply slight pressure to the PMC Adapter until it is seated firmly 9 Insert two screws through the bottom of the system board into the PMC A...

Page 38: ...E 8 1 Remove power from the IBM 2212 by unplugging the power cord 2 Remove the cables from the CPCI Adapter You may want to label each cable as you disconnect it for ease of reconnection 3 The CPCI Ad...

Page 39: ...r inward and then turn the thumbscrew clockwise 5 Reattach the cables to the CPCI Adapter 6 Power on the IBM 2212 by plugging in the power cord 7 Verify the LEDs See LED Indicators on page 1 2 8 Notif...

Page 40: ...ugging the power cord 2 Remove the cables from the standard system card You may want to label each cable as you disconnect it for ease of reconnection 3 The standard system card is secured with two le...

Page 41: ...ents of the banks on the hard file or compact flash Choose a bank to make active Use the set command to set the active bank and configuration file config After typing set and pressing Enter you will b...

Page 42: ...2 8 Exchanging a High Performance System Card 1 Remove power from the IBM 2212 by unplugging the power cord 2 Remove the cables from the high performance system card You may want to label each cable...

Page 43: ...rminal emulation software configured to use 19 2 Kbps line speed and access the SVC prompt See Accessing the Service Recovery Prompt SVC on page E 4 12 At the SVC prompt Use the describe command to li...

Page 44: ...e rest of the information Unplug and plug the power cord on the IBM 2212 13 Notify the network administrator that you are finished Upgrading from a Standard System Card to a High Performance System Ca...

Page 45: ...pt 7 Remove power from the IBM 2212 by unplugging the power cord 8 Remove the cables from the standard system card You may want to label each cable as you disconnect it for ease of reconnection 9 The...

Page 46: ...nks on the hard file or compact flash Choose a bank to make active Use the writeos command to copy the abbreviated software used as the recovery image from the pending bank on the hard file compact fl...

Page 47: ...d with two levers To remove this adapter release both levers by pushing outward on them Remove the card from the IBM 2212 4 To remove the DRAM SIMM use your thumbnail or a small non metallic device to...

Page 48: ...h levers by pushing outward on them Remove the card from the IBM 2212 4 To remove the DRAM DIMM use your thumbnail to gently pull the black side latch away from the DRAM The DRAM slides forward out of...

Page 49: ...new card along the grooves in the slot and secure the two levers To lock the card into place pull each lever inward 8 Reattach the cables to the high performance system card 9 Power on the IBM 2212 b...

Page 50: ...socket 6 Remove the new compact flash feature from its packaging being careful to handle it by its edges 7 Slide the new compact flash feature into its slot applying slight pressure until the connecto...

Page 51: ...ower from the IBM 2212 by unplugging the power cord 2 Remove and keep The CPCI adapters using the instructions in Exchanging a CPCI Adapter on page 2 10 The hard drive if one is installed To do so a R...

Page 52: ...tructions in Exchanging a Blower in Models 4xx on page 2 6 4 Reinstall the cover on the chassis using the instructions in Reinstalling the Cover on page 2 5 5 Record and keep the serial number from th...

Page 53: ...Product Data on page E 14 10 Type reboot and press Enter 11 Verify the LEDs See LED Indicators on page 1 2 12 Reference the serial number recorded from the old chassis and write this serial number on...

Page 54: ...e top of the blower the two screws that attach the blower to the chassis Depending on the blower model the blower may have a wired connector on one screw Remove the screw and washer from the connector...

Page 55: ...e IBM 2212 on page 3 1 11 Power on the IBM 2212 by plugging in the power cord 12 Access the SVC prompt See Accessing the Service Recovery Prompt SVC on page E 4 13 Enter into Vital Product Data VPD th...

Page 56: ...ctions in Removing the Cover on page 2 4 3 The IBM 2212 supports only one hard drive or compact flash The IBM 2212 will not operate if both the hard drive and compact flash are present To change your...

Page 57: ...ently pry the cable from the backplane Do not pull on the wires 9 Remove from the top of the blower the two screws that attach the blower to the chassis Depending on the blower model the blower may ha...

Page 58: ...e serial number into the VPD see Entering Vital Product Data on page E 14 c From the SVC prompt 1 TFTP code and configuration files from your network server to the hard file See Transferring Files Usi...

Page 59: ...from the bottom of the chassis the four screws attaching the hard drive to the chassis 4 Disconnect the IDE cable and the power cable from the hard drive Lift out the hard drive Return the hard drive...

Page 60: ...ster See the labeling on the hard drive for help on verifying that the jumper is set to master 8 Connect the new hard drive to the IDE ribbon cable and the dc power cable Route the cables as shown in...

Page 61: ...Chapter 3 Accessing the IBM 2212 on page 3 1 4 Power on the IBM 2212 by plugging in the power cord 5 Access the SVC prompt See Accessing the Service Recovery Prompt SVC on page E 4 6 Enter into Vital...

Page 62: ...ch the blower to the chassis Depending on the blower model the blower may have a wired connector on one screw Remove the screw and washer from the connector Lift out the screws and washers and set asi...

Page 63: ...on page 3 1 11 Power on the IBM 2212 by plugging in the power cord 12 Access the SVC prompt See Accessing the Service Recovery Prompt SVC on page E 4 13 Enter into Vital Product Data VPD the serial nu...

Page 64: ...ctions in Removing the Cover on page 2 4 3 The IBM 2212 supports only one hard drive or compact flash The IBM 2212 will not operate if both the hard drive and compact flash are present To change your...

Page 65: ...ide 9 Lift out the blower and set it on top of the power supply 10 Connect the hard drive IDE flat ribbon cable to the backplane Route the hard drive cable so it lies flat under the blower See Figure...

Page 66: ...0 If there is no backup copy of the configuration files on a network server the IBM 2212 must be reconfigured 2 Using the copy command available at the SVC prompt copy the contents into the other bank...

Page 67: ...ntertop The front of the chassis should be facing the ceiling With one hand supporting the hard drive remove from the bottom of the chassis the four screws attaching the hard drive to the chassis 4 Di...

Page 68: ...r screws 10 Reinstall the cover of the IBM 2212 using the instructions in Reinstalling the Cover on page 2 5 11 Install the system card and adapters 12 Power on the IBM 2212 by plugging in the power c...

Page 69: ...Removing an Enabler Figure 2 21 One High Enabler Figure 2 22 Two High Enabler Chapter 2 Removal and Replacement Procedures 2 41...

Page 70: ...card is secured with two levers Release both levers by pushing outward on them and remove the system card 4 Remove any adapter cards from the IBM 2212 5 There are five slotted screws that attach the e...

Page 71: ...Installing an Enabler Figure 2 24 One High Enabler Figure 2 25 Two High Enabler Chapter 2 Removal and Replacement Procedures 2 43...

Page 72: ...card is secured with two levers Release both levers by pushing outward on them and remove the system card 4 Remove any adapter cards from the IBM 2212 5 There are five slotted screws that attach the e...

Page 73: ...along the grooves in the slot and secure the two levers To lock the card into place pull each lever inward 4 Reinstall the system card by sliding the card along the grooves in the slot and securing t...

Page 74: ...the 2 Run Test One Time option The following menu is displayed Screen 1 of 1 Select Test Setup 10 100 Mb Ethernet PMC Adapter Slot 5 Net 0 Operational Status Diagnostic Status Fault Status Network Con...

Page 75: ...by unplugging the power cord 2 Remove the cable from the digital modem adapter card You may want to label each cable as you disconnect it for ease of reconnection 3 The digital modem adapter is secur...

Page 76: ...of the card When the bottom of the card faces the ceiling and the levers are toward you you can locate the part and FRU number labels on the top left corner 7 Slide the digital modem card along the g...

Page 77: ...d Screen 1 of 1 Select Test Setup 10 100 Mb Ethernet PMC Adapter Slot 5 Net 0 Operational Status Diagnostic Status Fault Status Network Connection DIAGNOSTICS MESSAGE OK UNKNOWN This device may be tes...

Page 78: ...directing further action 20 If the test completes without error configure the digital modem See Access Integration Services Software User s Guide for more information on how to configure the digital m...

Page 79: ...this product that are attached to the EIA 232 service port using an ASCII or SLIP connection See Figure 3 1 on page 3 2 Table 3 1 User Console Attachment Options Physical Attachment Line Protocol Acce...

Page 80: ...nection to the EIA 232 Service Port Figure 3 3 Simultaneous Local and Remote Terminal Connection to the EIA 232 Service Port High Performance System Card Only SLIP Addresses The default SLIP IP addres...

Page 81: ...een tested for use with the IBM 2212 IBM 7852 Model 400 Zoom FaxModem 56Kx Atlas 33 6 External PC Data Fax Modem U S Robotics 56K Sportster Modem You can use equivalent modems with a minimum data tran...

Page 82: ...e IBM 2212 service port and the terminal be set to 57 600 ASCII Terminal and Setup Attributes The DEC VT100 ASCII terminal is supported as well as devices such as personal computers that are configure...

Page 83: ...ge the attributes by moving the cursor to the various fields and typing over the information in the field Use Table 3 3 to help you determine the settings for the setup attributes Press Send to save t...

Page 84: ...e prompt Please press the space bar to obtain the console press the space bar to attach the IBM 2212 to your session The system acknowledges this action with the message Console granted to this interf...

Page 85: ...stem card flash needs updating use the procedure in Updating the Bootstrap Code on System Card Flash on page E 23 Configuration Software The IBM 2212 is capable of storing on its hard drive or compact...

Page 86: ...3 8 2212 Service and Maintenance...

Page 87: ...to access menus is displayed press Ctrl C on the terminal keyboard to stop the boot process The Bootstrap Menu should appear If the Bootstrap Menu does not appear a Make sure your console is connected...

Page 88: ...0 C Copyright IBM Corporation 1999 All Rights Reserved Bootstrap Main Menu 1 Bootstrap Utilities 2 Select Boot Mode 3 Select POST Mode 9 Issue Reset Enter option Figure 4 2 Main Menu Panel Version 2 0...

Page 89: ...e 4 3 Bootstrap Utilities Selection Panel Version 1 0 Bootstrap Utility Menu 1 Display Error Log 2 Clear Error Log 3 Set Display Date and Time 8 Return to Previous Menu 9 Issue Reset Figure 4 4 Bootst...

Page 90: ...explanation of the data that appears in the Error Code field Bootstrap Error Log Error Code Expected Received Address Date Time 01000006 55AA55AA 55AF55AA 00004000 12 19 98 05 00 Press Space to Contin...

Page 91: ...Time Clock Menu 1 Read Current Time and Date 2 Set Current Time and Date 3 Return to Bootstrap Utility Menu Enter Option Figure 4 8 Set Display Date and Time Panel Version 1 0 Real Time Clock Menu 1 R...

Page 92: ...will continue to boot to the Bootstrap menus until you select a different boot mode Service Prompt from Hard Drive Compact Flash Selecting this option causes the IBM 2212 to boot to the service recov...

Page 93: ...Select Post Mode Menu 1 Set POST ON Next Hard Reset only 2 Set POST OFF 3 Return to Previous Menu 4 Issue Reset Current Setting OFF Enter option Figure 4 11 Post Mode Selection Panel Set POST ON Next...

Page 94: ...ice has been unplugged and replugged system card and hard drive or compact flash diagnostics are run and the software is reloaded The IBM 2212 software that is loaded and the interface that the IBM 22...

Page 95: ...er 5 Bootstrap Error Codes This appendix contains explanations of the error codes that can be contained in the bootstrap error log see Displaying the Error Log on page 4 4 Copyright IBM Corp 1998 1999...

Page 96: ...I2C NVRAM read write data miscompare replace system card 00070101 Standard system card On card flash reset failure replace system card 00070206 Standard system card On card flash read write data misc...

Page 97: ...ormance system card Interrupt test of the system card clock 00015503 High performance system card Interrupt test of the system card programmable timer 00016002 High performance system card Read write...

Page 98: ...5 4 2212 Service and Maintenance...

Page 99: ...aids such as wrap plugs The Restore from Loop Test to prompt you to remove diagnostic aids that have been installed prior to testing Many of the diagnostic pages have help information that provides d...

Page 100: ...e number of your choice and press Enter DIAGNOSTIC MENU Select from the following list of functions 1 The Device List shows operational and diagnostic status for each of the installed devices From thi...

Page 101: ...testable or that have additional status available can be selected Selecting a device will then display the Device Status and Control page for that device The Status displayed for a device may have th...

Page 102: ...able Device 1 Enable Device 2 Run Default Test 3 Run Interactive test 4 Loop Test stop on first error 5 Loop Test Log all errors Stop Test 6 View Hardware Test Log 7 View Hardware Error Log Select 1 7...

Page 103: ...5 commands After the message Diagnostic Test for adapter_x has status available appears select Refresh to show the status information for a device The status fields which are displayed for most devic...

Page 104: ...d isolated to the device NON ISOLATED A problem has been detected but the failure may be external to the device This most often occurs with network adapters that have external cables modems or LAN con...

Page 105: ...nt an additional menu of options such as cable attachment and wrap plugs can be specified Stop Looping Test Stops a looping test Depending on the length of each test loop this could take up to a minut...

Page 106: ...ion on page 6 1 for additional information on the use of IBM 2212 diagnostics Starting Diagnostics on the Adapter The following example gives a sample sequence with sample screens for running the diag...

Page 107: ...Figure 6 5 Device Status and Control Panel Version 1 0 Screen 1 of 1 Device Status and Control 10 100 Mb Ethernet PMC Adapter Slot 5 Net 0 Operational Status Diagnostic Status Fault Status Network Co...

Page 108: ...isplayed again Note that the Diagnostic Status is TESTING This indicates that the tests are running and will take about three minutes to complete If you have software code Version 1 0 refer to the fir...

Page 109: ...s and Control Menu Version 2 0 9 Wait until a message similar to the following is displayed Diagnostic Test for 10 100 Mb Ethernet PMC Adapter has status available Then reconnect the network cable to...

Page 110: ...Testing the Adapters 6 12 2212 Service and Maintenance...

Page 111: ...wing list provides additional information about the parts assembly index NP Non Procurable in the Units column indicates that the part is non procurable and that the individual parts or the next highe...

Page 112: ...Assembly 1 Final Assembly IBM 2212 Models 10x A 2 2212 Service and Maintenance...

Page 113: ...ort ISDN PRI E1 CPCI Adapter FC 3107 85H4684 1 2 Port ISDN PRI T1 J1 CPCI Adapter FC 3108 84H4685 1 2 Port ISDN PRI E1 CPCI Adapter FC 3109 85H4686 1 2 Port Token Ring CPCI Adapter FC 3110 85H4737 1 2...

Page 114: ...Assembly 2 Final Assembly IBM 2212 Models 15x A 4 2212 Service and Maintenance...

Page 115: ...107 85H4684 1 2 Port ISDN PRI T1 J1 CPCI Adapter FC 3108 84H4685 1 2 Port ISDN PRI E1 CPCI Adapter FC 3109 85H4686 1 2 Port Token Ring CPCI Adapter FC 3110 85H4737 1 2 Port 10 100 Ethernet CPCI Adapte...

Page 116: ...Assembly 3 Final Assembly IBM 2212 Models 1xx A 6 2212 Service and Maintenance...

Page 117: ...embly 2 85H4718 1 Backplane 3 86H2672 1 Insulator 4 1624744 6 Screws 5 30L7457 1 Cable Hard Drive 6 85H4706 1 Hard Drive FC 3130 7 72H2752 4 Screw 8 25L5623 LED Card Assembly 9 85H4709 1 Blower Assemb...

Page 118: ...Assembly 4 Final Assembly IBM 2212 Models 1xx A 8 2212 Service and Maintenance...

Page 119: ...4 IBM 2212 Models 1xx 1 85H4704 1 AC Power Supply 2 33G3907 4 Screws 3 86H2047 1 Cable AC 4 85H4700 1 Fan Assembly 5 1621177 2 Screws 6 30L6096 1 Cable DC Power 7 30L6097 1 Power Supply Cover 8 72H275...

Page 120: ...Assembly 5 Final Assembly IBM 2212 Models 40x A 10 2212 Service and Maintenance...

Page 121: ...PRI E1 CPCI Adapter FC 3109 85H4686 1 2 Port Token Ring CPCI Adapter FC 3110 85H4737 1 2 Port 10 100 Ethernet CPCI Adapter FC 3111 02L2379 1 2 Port Analog FXS Voice Fax CPCI FC 3210 02L2381 1 2 Port...

Page 122: ...Assembly 6 Final Assembly IBM 2212 Models 45x A 12 2212 Service and Maintenance...

Page 123: ...C 3109 85H4686 1 2 Port Token Ring CPCI Adapter FC 3110 85H4737 1 2 Port 10 100 Ethernet CPCI Adapter FC 3111 02L2379 1 2 Port Analog FXS Voice Fax CPCI FC 3210 02L2381 1 2 Port Analog FXO Voice Fax C...

Page 124: ...Assembly 7 Final Assembly IBM 2212 Models 4xx A 14 2212 Service and Maintenance...

Page 125: ...kplane 3 86H2694 Insulator 4 1624744 10 Screws 5 25L5624 LED Card Assembly 6 33G3907 4 Screws 7 30L7436 Cable Hard Drive 8 85H4701 Fan Bracket Assembly 9 85H8838 Blower 10 25L5450 2 Blower Screws 11 1...

Page 126: ...Assembly 8 Final Assembly IBM 2212 Models 4xx A 16 2212 Service and Maintenance...

Page 127: ...scription 8 IBM 2212 Models 4xx 1 85H4705 AC Power Supply 2 33G3907 4 Screws 3 30L6095 Cable AC Power 4 30L6097 Cover Power Supply 5 72H2752 4 Screws 6 30L6096 Cable DC Power 7 30L6098 Cable DC Sense...

Page 128: ...35 Direct Attach FC 2352 04H8184 1 V 36 Cable FC 2361 04H8186 1 X 21 Cable FC 2211 38H5339 1 X 21 DTE Cable FC 2212 04H8187 1 Cable Adapter V 35 French DCE FC 2703 30L6525 1 ISDN PRI RJ 48 J1 Cable FC...

Page 129: ...I T1 E1 Wrap Plug 60G3909 EIA 232 Wrap Plug 60G3914 EIA 232 Wrap Plug DTE 60G3911 CCITT V 35 Wrap Plug DCE 60G3915 CCITT V 35 Wrap Plug 60G3912 CCITT V 35 Wrap Plug 60G3910 CCITT X 21 Wrap Plug 60G391...

Page 130: ...A 20 2212 Service and Maintenance...

Page 131: ...ower Supply Power Supply Cover Backplane AC Power Cable internal DC Power Cable internal Sense Cable 1 High Enabler not installed 85H4703 Standard System Card 85H4716 High Performance System Card 02L2...

Page 132: ...02L2371 T1 J1 12 Channel Digital Modem Adapter CPCI 6U 25L5620 E1 30 Channel Digital Modem Adapter CPCI 6U 25L5608 E1 12 Channel Digital Modem Adapter CPCI 6U 25L5621 T1 J1 12 Channel Digital Modem U...

Page 133: ...4xx weigh approximately 8 kg 18 lb when fully populated Service Clearances You must leave free space for service around the machine as follows Front 750 mm 30 in Sides For Models 4xx 3 in Rear For Mo...

Page 134: ...provides support for up to 512 MB of DRAM See the Internet at http www networking ibm com 2212 2212perf html for IBM 2212 performance details Power Supply The IBM 2212 power supply uses a voltage sens...

Page 135: ...8836 6952304 United States Chicago only 10 A 125 V 1 8 m 6 ft NEMA WD 1 5 15P 2 8848 13F9968 Thailand inline plug only 10 A 250 V 1 8 m 6 ft NEMA WD 1 5 15P 3 8838 13F9988 Austria Belgium Brazil Chin...

Page 136: ...1 2 3 4 5 6 7 8 9 10 Figure C 1 AC Power Cord Plugs by Country C 4 2212 Service and Maintenance...

Page 137: ...before 3 P M Availability of this mail in service varies in other geographies and customers should contact their local IBM sales office or authorized business partners for details Additional warranty...

Page 138: ...D 2 2212 Service and Maintenance...

Page 139: ...tting Software Updates from the Web E 14 Interface Tasks E 15 Displaying the Status of An Interface E 15 Displaying a List of Configured Interfaces E 15 Displaying the Operational State of the Interfa...

Page 140: ...the terminal keyboard to stop the boot process The bootstrap main menu will appear Note You cannot use SLIP to access the bootstrap menus Accessing the OPCON Command Line Interface Question How do I a...

Page 141: ...rating CONsole OPCON prompt the initial entry point to the command line interface Config prompt which is used for configuration changes prompt which is known as monitoring or GWCON Config Only prompt...

Page 142: ...ing IPL Do you wish to enter the service menu Y N in 10 seconds N will be defaulted Service Console svc 3 Press y within 10 seconds To display a list of available commands type at the SVC prompt From...

Page 143: ...ure a Model 1xF or 1xH you will not be prompted for a slot number 5 If you are adding an interface on a single port adapter go to step 6 Otherwise continue with this step Enter the port number The ran...

Page 144: ...ata link protocols available on your IBM 2212 frame relay X 25 and SDLC for example 1 Enter add device type of device To see a list of device choices type add device If you are adding a dial circuit d...

Page 145: ...until you restart or reload the IBM 2212 or resume traffic 1 Access the OPCON command line interface prompt See Accessing the OPCON Command Line Interface on page E 2 2 Enter talk 5 to reach the promp...

Page 146: ...e refer to the Access Integration Services Software User s Guide Removing and Deleting an Adapter Question How do I remove and delete an adapter from the configuration Answer 1 Access the OPCON comman...

Page 147: ...e Suspend Traffic on an Adapter Port Question How do I disable a configured adapter port to suspend traffic Answer 1 Access the OPCON command line interface prompt 2 Type talk 5 and press Enter twice...

Page 148: ...on the service port speed you want to change type either set baudrate service1 or set baudrate service2 c Enter the speed Note You must reconfigure the speed of the ASCII terminal to match the service...

Page 149: ...hould restart it manually and call a service person who will dial into the IBM 2212 to determine the nature and the causes of the failure The following sections describe the various methods for enabli...

Page 150: ...Dump Settings Re enable System Dump following the next system dump Save the last 3 most recent dump files Current System Dump Status System dump is currently enabled Number of existing dump files 2 C...

Page 151: ...scribed in Accessing the Service Recovery Prompt SVC on page E 4 Then type dump and press Enter You will be prompted for the rest of the information as shown in the following example svc dump This com...

Page 152: ...SVC prompt See Accessing the Service Recovery Prompt SVC on page E 4 Then type vpd and press Enter You will be prompted for the rest of the information Getting Up to Date IBM 2212 Information Questio...

Page 153: ...nfigured interfaces Answer 1 Access the OPCON prompt See Accessing the OPCON Command Line Interface on page E 2 2 Type talk 6 and press Enter to reach the Config prompt If the Config prompt does not a...

Page 154: ...port In addition problems with configuration may not result in an error initially an error may occur only when specific conditions are encountered or when heavy network traffic occurs If you cannot r...

Page 155: ...n a configuration file loaded on the IBM 2212 access the Boot config prompt or the SVC prompt and then type list For each configuration file that is loaded its bank internal location for example CONFI...

Page 156: ...sys0 CONFIG2 hd0 sys1 CONFIG2 Copy configuration commmand successful If you copy an image the same rules apply except that image files can be copied only from bank to bank These steps describe how the...

Page 157: ...h were created by the configuration program and stored on the workstation The TFTP and Zmodem functions are not part of the configuration program support They are separate applications which must be a...

Page 158: ...displayed 3 To get the software code load type tftp get load mod and press Enter To get a configuration file type tftp get config and press Enter You cannot overwrite a currently active bank image or...

Page 159: ...uccessfully Boot config 7 Type set and press Enter to cause the bank and config file that you just transferred the code load or configuration data into to become active at the next reload restart You...

Page 160: ...bank is pending 6 Type reboot and press Enter Transferring Files Using Zmodem Question How do I use Zmodem to transfer operational code and configuration files onto the IBM 2212 Answer Access the SVC...

Page 161: ...ompt type TFTP get load mod and press Enter to get an operational load image from a server to the IBM 2212 See TFTP File Transfer using the Operating Software on page E 20 for instructions on using TF...

Page 162: ...it has a status of AVAIL If the file has a status of PENDING CONFIG 2 becomes AVAIL and CONFIG 3 becomes ACTIVE when a reset occurs The next file that is sent from the Configuration Program will be p...

Page 163: ...nterface You can use the copy command to move it to another location to protect it see Copying a File Using the Copy Command on page E 17 or use the lock command to keep the configuration file from be...

Page 164: ...er to identify the levels of code on your IBM 2212 Resetting the IBM 2212 Question How do I reset the operational software on the IBM 2212 Answer The IBM 2212 operational software can be reset in the...

Page 165: ...onal software on the hard drive or compact flash Note The software that is loaded and interface the IBM 2212 boots to are determined by the current boot mode setting To change the boot mode setting ac...

Page 166: ...E 28 2212 Service and Maintenance...

Page 167: ...Corporation North Castle Drive Armonk NY 10504 1785 U S A Notice to Users of Online Versions of This Book For online versions of this book we authorize you to Copy modify and print the documentation...

Page 168: ...ce at his own expense Properly shielded and grounded cables and connectors T1 digital modem adapter IBM PN 30L6571 and a shielded power cord IBM part numbers 6952303 and 6952304 for 125 volts IBM part...

Page 169: ...Cables on RJ 45 or RJ 11 Ports This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to elec...

Page 170: ...it is EN 55022 Class A The FXS FXO and E M Voice Fax CPCI feature cards are EN 55022 Class A devices This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC...

Page 171: ...seful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your number is called In most but not all areas the sum of the RENs of all devi...

Page 172: ...0 The Ringer Equivalence Number for the IBM 2212 2 Port Analog FXO Voice Adapter is 0 4 AVIS L tiquette d Industrie Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est co...

Page 173: ...e trademarks of the IBM Corporation in the United States or other countries or both Other company product and service names may be trademarks or service marks of others STATEMENT OF COMPLIANCE The Uni...

Page 174: ...en hoe u electrische apparatuur op een veilige manier moet bekabelen en aansluiten Waarschuwing Deze eenheid bevat een lithiumbatterij die niet kan worden verwijderd U kunt de gebruikte eenheid voor v...

Page 175: ...on Safety Information Read This First SD21 0030 In dit boekje vindt u veilige procedures voor het aansluiten van elektrische appratuur Waarschuwing Deze eenheid bevat een lithiumbatterij die niet kan...

Page 176: ...atterie die nicht ausgetauscht werden kann Diese Einheit sollte zur ordnungsgem ssen Entsorgung an den zust ndigen IBM H ndler zur ckgegeben werden Vigy zat Miel tt megkezdi a berendez s zembe helyez...

Page 177: ...kal kastes b r den leveres hos en autorisert IBM forhandler Perigo Antes de iniciar a instala o deste produto leia as informa es de seguran a Cuidado Informa es de Seguran a Leia Primeiro SD21 0030 Es...

Page 178: ...lverse al distribuidor autorizado IBM m s pr ximo para su correcta eliminaci n Varning livsfara Innan du b rjar installera den h r produkten b r du l sa s kerhetsinformationen i dokumentet Varning S k...

Page 179: ...ing A A Ampere ac Alternating current active 1 Operational 2 Pertaining to a node or device that is connected or is available for connection to another node or device Advanced Peer to Peer Networking...

Page 180: ...information rate circuit 1 One or more conductors through which an electric current can flow See physical circuit and virtual circuit 2 A logic device circuit switching 1 A process that on demand con...

Page 181: ...al to 44 45 millimeters 1 75 inches EIA 232 In data communications a specification of the Electronic Industries Association EIA that defines the interface between data terminal equipment DTE and data...

Page 182: ...st access to large disk volumes The file system also supports the coexistence of multiple active file systems on a single personal computer with the capability of multiple and different storage device...

Page 183: ...tion Union Telecommunication replaces CCITT K Kbps Kilobits per second 1024 bits per second kVA kilovolt amperes L LAN Local area network LAPD Link access procedure for D channel LBO Line build out LC...

Page 184: ...n system NIC Network Information Center NMS Network management station NNI Network to network interface non return to zero change on ones recording NRZ 1 A recording method in which the ones are repre...

Page 185: ...lts are used to influence the process and perhaps related processes while it is occurring RETAIN Remote Technical Assistance Information Network ring See ring network ring network 1 A network in which...

Page 186: ...elationship Synchronous Data Link Control SDLC A discipline conforming to subsets of the Advanced Data Communication Control Procedures ADCCP of the American National Standards Institute ANSI and High...

Page 187: ...I User network interface protocol UTP Unshielded twisted pair V V ac Volts alternating current V 24 In data communications a specification of the CCITT that defines the list of definitions for interch...

Page 188: ...onal Telegraph and Telephone Consultative Committee CCITT recommendation for a general purpose interface between data terminal equipment and data circuit terminating equipment for synchronous operatio...

Page 189: ...ational E 16 viewing E 25 command line console 3 6 common tasks E 2 configuration E 16 as seen in change management E 25 backing up E 16 example of sending from the Configuration Program E 24 managing...

Page 190: ...2 port Ethernet port 1 6 4 Port Analog 56K Modem 1 6 4 port WAN ISDN and 2 port Token Ring 1 5 adapter port 1 4 Compression Encryption CPCI Adapter 1 7 Digital Modem 1 7 LEDs continued slot status 1 8...

Page 191: ...gnostics 4 1 standard system card status 1 3 SVC E 3 E 4 disabling dumping E 11 enabling dumping E 13 for TFTP file transfer E 21 system card flash updating E 23 T tasks common E 2 terminal attachment...

Page 192: ...al publications or to ask questions or make comments about the functions of IBM products or systems you should talk to your IBM representative or to your IBM authorized remarketer When you send commen...

Page 193: ...r your responses May we contact you Yes No When you send comments to IBM you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any...

Page 194: ...and Tape NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 40 ARMONK NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Design Information Deve...

Page 195: ......

Page 196: ...sites 2212 Documentation www ibm com networking support docs nsf 2212docs 2212 Software Updates www ibm com networking support downloads 2212 2212 Product Support www ibm com networking support 2212...

Page 197: ...Spine information 2212 Access Utility Service and Maintenance Manual...

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