HP StorageWorks X9720 Administrator'S Manual Download Page 148

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18 Support and other resources

Contacting HP

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

•

Product model names and numbers

•

Technical support registration number (if applicable)

•

Product serial numbers

•

Error messages

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Operating system type and revision level

•

Detailed questions

Related information

Related documents are available on the Manuals page at

http://www.hp.com/support/manuals

Using the X9720 Network Storage System

•

HP StorageWorks X9000 File Serving Software File System User Guide

•

HP StorageWorks X9000 File Serving Software CLI Reference

•

HP StorageWorks X9000 File Serving Software Release Notes

•

HP StorageWorks ExDS9100c/X9720 Storage System Controller Cache Module Customer
Self Repair Instructions

•

HP StorageWorks ExDS9100c/X9720 Storage System Controller Battery Customer Self Repair
Instructions

•

HP StorageWorks ExDS9100c/X9720 Storage System Controller Customer Self Repair
Instructions

•

HP StorageWorks X9720 Network Storage System Controller User Guide (Describes how to
install, administer, and troubleshoot the HP StorageWorks X9700c)

On the Manuals page, select

storage

NAS Systems

NAS/Storage Servers

HP StorageWorks

X9000 Network Storage Systems

Using and maintaining file serving nodes

•

HP ProLiant BL460c Server Blade Maintenance and Service Guide

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HP ProLiant BL460c Server Blade User Guide

On the Manuals page, click

bladesystem

BladeSystem Server Blades

, and then select

HP Proliant

BL 460c G7 Server Series

HP Proliant BL 460c G6 Server Series

Troubleshooting and maintaining the HP BladeSystem c7000 Enclosure

•

HP BladeSystem c7000 Enclosure Maintenance and Service Guide

This document should only be used by persons qualified in servicing of computer equipment.

•

HP BladeSystem c-Class Enclosure Troubleshooting Guide

148

Support and other resources

Summary of Contents for StorageWorks X9720

Page 1: ...features or standard Linux administrative tools and commands For information about configuring and using X9000 Software file system features see the HP StorageWorks X9000 File Serving Software File System User Guide This guide is intended for system administrators and technicians who are experienced with installing and administering networks and with performing Linux operating and administrative t...

Page 2: ...wledgments Microsoft and Windows are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Warranty WARRANTY STATEMENT To obtain a copy of the warranty for this product see the warranty information website http www hp com go storagewarranty Revision History Description Software Version Date Edition Initial release of the X9720 Network Storage System 5 ...

Page 3: ... interfaces 19 X9000 Software manpages 20 Changing passwords 20 Configuring ports for a firewall 20 HP Insight Remote Support software 22 3 Configuring virtual interfaces for client access 23 Network and VIF guidelines 23 Creating a bonded VIF 23 Configuring standby backup nodes 23 Configuring NIC failover 24 Configuring automated failover 24 Example configuration 24 Specifying VIFs in the client ...

Page 4: ...e SNMP agent 39 Configuring trapsink settings 39 Associating events and trapsinks 40 Defining views 40 Configuring groups and users 41 Deleting elements of the SNMP configuration 41 Listing SNMP configuration information 41 6 Configuring system backups 42 Backing up the management console configuration 42 Using NDMP backup applications 42 Configuring NDMP parameters on the cluster 43 NDMP process ...

Page 5: ...luster and user network interfaces 62 Adding user network interfaces 62 Setting network interface options in the configuration database 63 Preferring network interfaces 63 Unpreferring network interfaces 64 Making network changes 64 Changing the IP address for a Linux X9000 client 64 Changing the IP address for the cluster interface on a dedicated management console 65 Changing the cluster interfa...

Page 6: ...tep 5 Connect the power cords 87 Step 6 Power on the X9700c and X9700cx components 87 Step 7 Discover the capacity block and validate firmware versions 88 Removing server blades 88 Removing capacity blocks 88 14 Upgrading firmware 89 Firmware update summary 89 Locating firmware 89 Upgrading Onboard Administrator 90 Upgrading all Virtual Connect modules 90 Upgrading X9700c controller firmware 91 Up...

Page 7: ... is amber 110 Spare disk drive not illuminated green when in use 110 Replacement disk drive LED is not illuminated green 110 X9700cx GSI LED is amber 110 X9700cx drive LEDs are amber after firmware is flashed 111 Configuring the Virtual Connect domain 111 Synchronizing information on file serving nodes and the configuration database 112 16 Replacing components in the X9720 Network Storage System 1...

Page 8: ...kes 147 18 Support and other resources 148 Contacting HP 148 Related information 148 HP websites 149 Rack stability 149 Customer self repair 149 Product warranties 150 Subscription service 150 A Component and cabling diagrams 151 Base and expansion cabinets 151 Front view of a base cabinet 151 Back view of a base cabinet with one capacity block 152 Front view of a full base cabinet 153 Back view o...

Page 9: ...t 172 Class B equipment 172 Declaration of conformity for products marked with the FCC logo United States only 173 Modifications 173 Cables 173 Laser compliance 173 International notices and statements 174 Canadian notice Avis Canadien 174 Class A equipment 174 Class B equipment 174 European Union notice 174 BSMI notice 174 Japanese notice 174 Korean notice A B 175 Safety 175 Battery Replacement n...

Page 10: ...179 Italian notice 179 Latvian notice 180 Lithuanian notice 180 Polish notice 180 Portuguese notice 180 Slovakian notice 181 Slovenian notice 181 Spanish notice 181 Swedish notice 181 Glossary 182 Index 184 10 Contents ...

Page 11: ...rage System Base Rack including Two ProCurve 2810 24G management switches Keyboard video and mouse KVM X9720 Network Storage System performance chassis comprised of A c Class blade enclosure Two Flex 10 Virtual Connect modules Redundant SAS switch pair Performance block comprised of a server blade and blade infrastructure Capacity block array minimum of one comprised of X9700c array controller cha...

Page 12: ...he SAN and DAS environments High availability The high availability software protects servers Tuning capability The system can be tuned for large or small block I O Flexible configuration Segments can be migrated dynamically for rebalancing and data tiering High availability and redundancy The segmented architecture is the basis for fault resilience loss of access to one or more segments does not ...

Page 13: ...ate that your file system performance availability and manageability requirements have not changed since the service planning phase Finalize the HP Enterprise NAS product implementation plan and software configuration Implement the documented and agreed upon configuration based on the information you provided on the pre delivery checklist Document configuration details Additional configuration ste...

Page 14: ...ccess the X9720 itself without specifying a password add the keys of the other servers to ssh authorized keys on each server blade Using the TFT keyboard monitor If the site network is down you can log in to the console as follows 1 Pull out the keyboard monitor See Front view of a base cabinet page 151 2 Access the on screen display OSD main dialog box by pressing the Print Scrn key or by pressin...

Page 15: ... NFS autoconnection ibrix_autoconnect Cluster configuration ibrix_clusterconfig Configuration database consistency ibrix_dbck Shell task management ibrix_shell Using the GUI The GUI is a browser based interface to the management console See the release notes for the supported browsers and other software required to view charts on the dashboard If you are using HTTP to access the GUI navigate to th...

Page 16: ...iple GUI windows as necessary See the online help for information about all GUI displays and operations The GUI dashboard enables you to monitor the entire cluster There are three parts to the dashboard System Status Cluster Overview and the Navigator 16 Getting started ...

Page 17: ...e number of file systems in each state healthy experiencing a warning experiencing an alert or unknown Segment Servers The current health status of the file serving nodes in the cluster The overview reports the number of nodes in each state healthy experiencing a warning experiencing an alert or unknown Services Whether the specified file system services are currently running One or more tasks are...

Page 18: ...lower Navigator we selected NDMP Backup Active Sessions to see details about the sessions NOTE When you perform an operation on the GUI a spinning finger is displayed until the operation is complete However if you use Windows Remote Desktop to access the management console the spinning finger is not displayed Customizing the GUI For most tables in the GUI you can specify the columns that you want ...

Page 19: ...mmands are located in IBRIXHOME bin For complete information about the commands see the HP StorageWorks X9000 File Serving Software CLI Reference Guide When using ssh to access the machine hosting the management console specify the IP address of the management console user VIF Starting the array management software Depending on the array type you can launch the array management software from the m...

Page 20: ...t of its commands To view the manpages set the MANPATH variable on the management console to include the path to the manpages and then export it The manpages are in the IBRIXHOME man directory For example if IBRIXHOME is usr local ibrix the default you would set the MANPATH variable as follows on the management console and then export the variable MANPATH MANPATH usr local ibrix man Changing passw...

Page 21: ...tcp Between file serving nodes and NFS clients user network NFS RPC quota lockmanager lockmanager mount daemon stat stat outgoing reserved for use by a custom application CMU and can be disabled if not used 2049 tcp 2049 udp 1 1 1 tcp 1 1 1 udp 875 tcp 875 udp 32803 tcp 32769 udp 892 tcp 892 udp 662 tcp 662 udp 2020 tcp 2020 udp 4000 4003 tcp Between file serving nodes and CIFS clients user networ...

Page 22: ...fit from proactive notification but do not need proactive service delivery and integration with a management platform HP Insight Remote Support Advanced This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP System...

Page 23: ... be connected to the same network interface Use a Gigabit Ethernet port or faster for user networks NFS CIFS FTP and HTTP clients can use the same user VIF The servers providing the VIF should be configured in backup pairs and the NICs on those servers should also be configured for failover For X9000 Linux and Windows clients the servers hosting the VIF should be configured in backup pairs However...

Page 24: ...50 82 Similarly all VIFs on ib50 82 have backup standby VIFs on ib50 81 NFS CIFS FTP and HTTP clients can connect to bond1 1 on either host If necessary the selected server will fail over to bond1 2 on the opposite host X9000 clients could connect to bond1 on either host as these clients do not support or require NIC failover The following sample output shows only the relevant fields root ib50 80 ...

Page 25: ...tion host that the client should contact using the specified interface ibrix_client n h SRCHOST A DESTNOST IFNAME For example ibrix_client n h client12 mycompany com A ib50 81 mycompany com bond1 NOTE Because the backup NIC cannot be used as a preferred network interface for X9000 clients add one or more user network interfaces to ensure that HA and client communication work together Support for l...

Page 26: ...e active management console X9000 Software upgrades and blade replacements Agile management consoles and failover Using an agile management console configuration provides high availability for management console services If the active management console fails the cluster virtual interface will go down When the passive management console detects that the cluster virtual interface is down it will be...

Page 27: ...ny time regardless of whether automated failover is in effect Automated failover allows the management console to initiate failover when it detects that standby protected components have failed A basic automated failover setup protects all file serving nodes A comprehensive setup also includes network interface monitoring to protect user network interfaces and HBA monitoring to protect access from...

Page 28: ...re each server in a pair is the standby for the other 1 x N Assign the same standby to a certain number of primaries Contact HP Support for recommendations based on your environment The following restrictions apply to all types of standby configurations The management console must have access to both the primary server and its standby The same file system must be mounted on both the primary server...

Page 29: ...urce To identify an APC power source use the following command installdirectory bin ibrix_powersrc a t apc apc_msp h POWERSRCNAME n NUMSLOTS I IPADDR For example to identify an eight port APC power source named ps1 at IP address 192 168 3 150 installdirectory bin ibrix_powersrc a t apc h ps1 n 8 I 192 168 3 150 For APC power sources you must also associate file serving nodes to power source slots ...

Page 30: ...nodes or for selected nodes To turn on automated failover use the following command installdirectory bin ibrix_server m h SERVERNAME To turn off automated failover include the U option installdirectory bin ibrix_server m U h SERVERNAME To turn automated failover on or off for a single file serving node include the h SERVERNAME option Manually failing over a file serving node To set up a cluster fo...

Page 31: ... Clients that were mounted on the failed over server do not experience any service interruption and are unaware that they are now mounting the file system on a different server Unlike X9000 clients NFS and CIFS clients cannot reroute file requests to a standby if the file serving node where they are mounted should fail To ensure continuous client access to files HP recommends that you put NFS CIFS...

Page 32: ... the network interface that you want to protect and IFNAME2 is the standby interface installdirectory bin ibrix_nic b H HOSTNAME1 IFNAME1 HOSTNAME2 IFNAME2 The following command identifies virtual interface eth2 2 on file serving node s2 hp com as the standby interface for interface eth2 on file serving node s1 hp com installdirectory bin ibrix_nic b H s1 hp com eth2 s2 hp com eth2 2 Setting up a ...

Page 33: ...f page 34 For dual port HBAs with built in standby switching and single port HBAs that have been set up as standby pairs via software Identify the standby pairs of ports to the configuration database see Identifying standby paired HBA ports page 34 and then turn on HBA monitoring for all paired ports see Turning HBA monitoring on or off page 34 If monitoring is turned on for just one port in a sta...

Page 34: ...tory bin ibrix_hba m h s1 hp com p 20 00 12 34 56 78 9a bc To turn off HBA monitoring for an HBA port include the U option installdirectory bin ibrix_hba m U h HOSTNAME p PORT Deleting standby port pairings Deleting port pairing information from the configuration database does not remove the standby pairing of the ports The standby pairing is either built in by the vendor or implemented by softwar...

Page 35: ...the tested servers Failed The feature has not been configured The detailed report includes an overall result status for all tested file serving nodes and describes details about the checks performed on each High Availability feature By default the report includes details only about checks that received a Failed or a Warning result You can expand the report to include details about checks that rece...

Page 36: ...cker Results FAILED Overall Host Results Host HA Configuration Power Sources Backup Servers Auto Failover Nics Monitored Standby Nics HBAs Monitored xs01 hp com FAILED PASSED PASSED PASSED FAILED PASSED FAILED Server xs01 hp com FAILED Report Check Description Result Result Information Power source s configured PASSED Backup server or backups for segments configured PASSED Automatic server failove...

Page 37: ...e next command associates all Alert events and two Info events to admin hp com installdirectory bin ibrix_event c e ALERT server registered filesystem space full m admin hp com Configuring email notification settings Configuring email notification settings involves specifying the SMTP server and header information and turning the notification process on or off The state of the email notification p...

Page 38: ... and V3 NOTE Users of software versions earlier than 4 3 should be aware that the single ibrix_snmp command has been replaced by two commands ibrix_snmpagent and ibrix_snmptrap If you have scripts that include ibrix_snmp be sure to edit them to include the correct commands Whereas SNMPV2 security was enforced by use of community password strings V3 introduces the USM and VACM Discussion of these m...

Page 39: ... agent is public No default WRITECOMMUNITY name is set for read write access although the name private is often used The following command updates a v2 agent with the write community name private the agent s system name and that system s physical location ibrix_snmpagent u v 2 w private n agenthost domain com o DevLab B3 U6 The SNMPv3 format adds an optional engine id that overrides the default va...

Page 40: ...TLIST m TRAPSINK For example to associate all Alert events and two Info events with a trapsink at IP address 192 168 2 32 enter installdirectory bin ibrix_event c y SNMP e ALERT server registered filesystem created m 192 168 2 32 Use the ibrix_event d command to dissociate events and trapsinks installdirectory bin ibrix_event d y SNMP e ALERT INFO EVENTLIST m TRAPSINK Defining views A MIB view is ...

Page 41: ...g GROUPNAME j MD5 SHA k AUTHORIZATION_PASSWORD y DES AES z PRIVACY_PASSWORD Authentication and privacy settings are optional An authentication password is required if the group has a security level of either authNoPriv or authPriv The privacy password is required if the group has a security level of authPriv If unspecified MD5 is used as the authentication algorithm and DES as the privacy algorith...

Page 42: ... will need the backup file to recover from server failures or to undo unwanted configuration changes Whenever the cluster configuration changes be sure to save a copy of fmbackup zip in a safe remote location such as a node on another cluster Using NDMP backup applications The NDMP backup feature can be used to back up and recover entire X9000 Software file systems or portions of a file system You...

Page 43: ...he DMA cannot resolve a problem or you suspect that the DMA may have incorrect information about the NDMP environment take the following actions from the X9000 Software management console GUI or CLI Cancel one or more NDMP sessions on a file serving node Canceling a session kills all spawned sessions processes and frees their resources if necessary Reset the NDMP server on one or more file serving...

Page 44: ...er When a file serving node is booted the NDMP Server is started automatically If necessary you can use the following command to start stop or restart the NDMP Server on one or more file serving nodes ibrix_server s t ndmp c start stop restart h SERVERNAMES Viewing or rescanning tape and media changer devices To view the tape and media changer devices currently configured for backups select Cluste...

Page 45: ...might indicate an issue with NDMP access the environment or NDMP operations Be sure to review these events and take any necessary corrective actions Following are some examples 0000 Unauthorized NDMP Client 16 39 40 201 trying to connect 4002 User joe md5 mode login failed ALERT events These alerts indicate that an NDMP action has failed For example 1102 Cannot start the session_monitor daemon ndm...

Page 46: ...nts To do this you will need to create a hostgroup tree that includes the necessary hostgroups You can then assign the clients manually or the management console can automatically perform the assignment when you register an X9000 client based on the client s cluster subnet To use automatic assignment you will need to create a domain rule that specifies the cluster subnet for the hostgroup Creating...

Page 47: ...d host to the finance group installdirectory bin ibrix_hostgroup m g finance h cl01 hp com Adding a domain rule to a hostgroup To set up automatic hostgroup assignments define a domain rule for hostgroups A domain rule restricts hostgroup membership to clients on a particular cluster subnet The management console uses the IP address that you specify for clients when you register them to perform a ...

Page 48: ...policies ibrix_lwhost a to force the client to pick up host tunings To delete a hostgroup using the CLI installdirectory bin ibrix_hostgroup d g GROUPNAME Other hostgroup operations Additional hostgroup operations are described in the following locations Creating or deleting a mountpoint and mounting or unmounting a file system see Creating and mounting file systems in the HP StorageWorks X9000 Fi...

Page 49: ... 10 minutes Viewing storage monitoring output Use the following command to view the status of the X9720 system ibrix_vs i n storagename To obtain the storage name run the ibrix_vs l command For example ibrix_vs l NAME TYPE IP PROXYIP x303s exds 172 16 1 1 Monitoring the status of file serving nodes The dashboard on the management console GUI displays information about the operational status of fil...

Page 50: ...events are assigned to one of the following categories based on the level of severity Alerts A disruptive evens that can result in loss of access to file system data For example a segment is unavailable or a server is unreachable Warnings A potentially disruptive condition where file system access is not lost but if the situation is not addressed it can escalate to an alert condition Some examples...

Page 51: ...roblem If test hosts are assigned to be network interface monitors pings their monitored interfaces to assess the health of the connection For information on network interface monitoring see Using network interface monitoring page 31 Determines whether specified hosts can read their physical volumes The ibrix_health command runs this health check on both file serving nodes and X9000 clients Determ...

Page 52: ...6 07 22 EDT 2007 Viewing a detailed health report To view a detailed health report use the ibrix_health i command installdirectory bin ibrix_health i h HOSTLIST f s v The f option displays results only for hosts that failed the check The s option includes information about the file system and its segments The v option includes details about checks that received a Passed or Warning result The follo...

Page 53: ...atches on Iad and Fusion Manager PASSED lab15 61 engine connection state on Iad is up PASSED lab15 62 engine uuid matches on Iad and Fusion Manager PASSED lab15 62 IP address matches on Iad and Fusion Manager PASSED lab15 62 network protocol matches on Iad and Fusion Manager PASSED lab15 62 engine connection state on Iad is up PASSED ifs2 file system uuid matches on Iad and Fusion Manager PASSED i...

Page 54: ...client and server activity The management console GUI displays most of these statistics on the dashboard See Using the GUI page 15 for more information To view the statistics from the CLI use the following command installdirectory bin ibrix_stats l s c m i n f h HOSTLIST Use the options to view only certain statistics or to view statistics for specific file serving nodes s Summary statistics c CPU...

Page 55: ...lab12 10 hp com 0 0 0 0 0 0 0 HOST Link Readdir Readdirplus Fsstat Fsinfo Pathconf Commit lab12 10 hp com 0 0 0 0 0 0 0 Viewing operating statistics for file serving nodes 55 ...

Page 56: ...umount f fs_name To unmount file systems from the management console GUI select Filesystems unmount 5 Unmount all file systems from X9000 clients On Linux X9000 clients run the following command ibrix_lwumount f fs_name On Windows X9000 clients stop all applications accessing the file systems and then use the client GUI to unmount the file systems for example I DRIVE Next go to Services and stop t...

Page 57: ... file serving node hosting the active agile management console ibrix_server m 6 On the node hosting the passive agile management console move the console back to passive mode ibrix_fm m passive The X9000 Software is now available and you can now access your file systems Powering file serving nodes on or off When file serving nodes are connected to properly configured power sources the nodes can be...

Page 58: ...tc init d ibrix_fusionmanager start stop restart status To start and stop processes and view process status on a file serving node use the following command In certain situations a follow up action is required after stopping starting or restarting a file serving node etc init d ibrix_server start stop restart status To start and stop processes and view process status on an X9000 client use the fol...

Page 59: ...ostgroup are restored Hostgroups The host tunings that are in effect for the parent of the specified hostgroups are restored To list host tuning settings on file serving nodes X9000 clients and hostgroups use the following command Omit the h argument to see tunings for all hosts Omit the n argument to see all tunings installdirectory bin ibrix_host_tune l h HOSTLIST n OPTIONS To set the communicat...

Page 60: ...ource host installdirectory bin ibrix_fs m f FSNAME H HOSTNAME1 HOSTNAME2 M F N For example to migrate ownership of all segments in file system ifs1 that reside on s1 hp com to s2 hp com installdirectory bin ibrix_fs m f ifs1 H s1 hp com s2 hp com Removing storage from the cluster Before removing storage that is used for an X9000 Software file system you will need to evacuate the segments or logic...

Page 61: ...ower Navigator Click Start on the Task Summary page to open the Start Rebalancing dialog and then open the Advanced tab In the Source Segments column select the segments to evacuate and in the Destination Segments column select the segments to receive the data If you do not select destination segments the data is spread among the available segments Then click Evacuate source segments The Task Summ...

Page 62: ...ate a mix of NFS CIFS clients and X9000 clients or if you need to segregate client traffic to different networks you will need one or more user networks In general it is better to assign a user network for NFS CIFS traffic because the cluster network cannot host the virtual interfaces VIFs required for NFS CIFS failover HP recommends that you use a Gigabit Ethernet port or faster for user networks...

Page 63: ...onfiguration database see Setting network interface options in the configuration database page 63 The management console does not require a MAC address for a VIF If you created a user network interface for X9000 client traffic you will need to prefer the network for the X9000 clients that will use the network see Preferring network interfaces page 63 Setting network interface options in the config...

Page 64: ...u can locally override the preference on individual X9000 clients with the command ibrix_lwhost To prefer a network interface for a hostgroup use the following command installdirectory bin ibrix_hostgroup n g HOSTGROUP A DESTHOST IFNAME The destination host DESTHOST cannot be a hostgroup For example to prefer network interface eth3 for traffic from all X9000 clients the clients hostgroup to file s...

Page 65: ... the cluster interface X9000 clients must have network connectivity to the file serving nodes that manage their data and to the standbys for those servers This traffic can use the cluster network interface or a user network interface To specify a new cluster interface for a cluster with a dedicated management console use the following command installdirectory bin ibrix_nic t n IFNAME h HOSTNAME To...

Page 66: ...s lists all interfaces on all file serving nodes Include the h option to list interfaces on specific hosts installdirectory bin ibrix_nic l h HOSTLIST The following table describes the fields in the output Description Field File serving node for the standby network interface BACKUP HOST Standby network interface BACKUP IF File serving node An asterisk denotes the management console HOST Network in...

Page 67: ...e configuration make a manual backup of the management console configuration ibrix_fm B The resulting backup archive is located at usr local ibrix tmp fmbackup zip Save a copy of this archive in a safe remote location in case recovery is needed Performing the migration Complete the following steps on the blade currently hosting the management console 1 The agile management console uses a virtual i...

Page 68: ...e management console also known as agile FM to the cluster ibrix_fm R FM hostname I local_cluster_ipaddr NOTE Verify that the local agile management console name is in the etc ibrix fminstance xml file Run the following command grep i current etc ibrix fminstance xml property name currentFmName value ib50 86 property 8 From the agile management console verify that the definition was set up correct...

Page 69: ...v 172 16 3 1 m 255 255 248 0 d bond0 0 V 10 30 83 1 N 255 255 0 0 D bond1 0 w 9009 M passive F NOTE Verify that the local agile management console name is in the etc ibrix fminstance xml file Run the following command grep i current etc ibrix fminstance xml property name currentFmName value ib50 86 property 13 From the active management console verify that both management consoles are in the clust...

Page 70: ...9s1 ibrix ibrix_fm i FusionServer x109s1 maintenance quorum not started Command succeeded 3 Verify that the passive management console is now the active management console Run the ibrix_fm i command on the file serving node hosting the passive management console x109s3 in this example It may take up to two minutes for the passive management console to become active root x109s3 ibrix ibrix_fm i Fus...

Page 71: ...QR procedure run the df command If you see separate file systems mounted on local stage and alt your system was quic k stored and you can use the automated upgrade procedure If you do not see these mount points proceed with the manual upgrade process Automatic upgrades This process uses separate partitioned space on the local disk to save node specific configuration information After each node is ...

Page 72: ...nd Upgrading Windows X9000 clients page 75 9 If you received a new license from HP install it as described in the Licensing chapter in this guide 10 Upgrade firmware on X9720 systems See Upgrading firmware on X9720 systems page 76 Manual upgrades The manual upgrade process requires external storage that will be used to save the cluster configuration Each server must be able to access this media di...

Page 73: ...GUI 7 Unmount all X9000 Software file systems ibrixhome bin ibrix_umount f fsname Saving the node configuration Complete the following steps on each node starting with the node hosting the active management console 1 Run usr local ibrix setup save_cluster_config This script creates a tgz file named hostname _cluser_config tgz which contains a backup of the node configuration 2 Save the hostname _c...

Page 74: ...ode configuration information 3 Restore the configuration Run the following restore script and pass in the tgz file containing the node s saved configuration information as an argument usr local ibrix setup restore saved_config tgz 4 Reboot the node Completing the upgrade Complete the following steps 1 Remount all X9000 Software file systems ibrixhome bin ibrix_mount f fsname m mountpoint 2 Remoun...

Page 75: ... Passed on 9 For an agile configuration on all nodes hosting the passive management console return the management console to passive mode ibrixhome bin ibrix_fm m passive 10 If you received a new license from HP install it as described in the Licensing chapter in this document 1 1 Upgrade firmware on X9720 systems See Upgrading firmware on X9720 systems page 76 Upgrading Linux X9000 clients Be sur...

Page 76: ...ix autocfg bin 5_6_exds_firmware_update tar gz tmp 2 Change directory to tmp cp tmp 3 Extract the tar file tar xvf 5_6_exds_firmware_update tar gz 4 Change directory to the newly created directory cd 5_6_update 5 Open the README file in the directory cat README The README file describes the firmware updates and explains how to install them Troubleshooting upgrade issues If the upgrade does not com...

Page 77: ...server to boot from the old version the alternate partition If the public network interface is down and inaccessible for any node power cycle that node Manual upgrade Check the following If the restore script fails check usr local ibrix setup logs restore log for details If configuration restore fails look at usr local ibrix autocfg logs appliance log to determine which feature restore failed Look...

Page 78: ...sing AutoPass to retrieve and install permanent license keys page 78 Fax the Password Request Form that came with your License Entitlement Certificate See the certificate for fax numbers in your area Call or email the HP Password Center See the certificate for telephone numbers in your area or email addresses Using AutoPass to retrieve and install permanent license keys The procedure must be run f...

Page 79: ...tions page 168 and Regulatory compliance and safety page 172 Adding new server blades NOTE This requires the use of the Quick Restore DVD See Recovering the X9720 Network Storage System page 125 for more information 1 On the front of the blade chassis in the next available server blade bay remove the blank 2 Prepare the server blade for installation 3 Install the server blade Adding new server bla...

Page 80: ...pv a 8 To enable health monitoring on the server blade first unregister the vendor storage ibrix_vs d n vendor storage name Next re register the vendor storage In the command sysName is for example x710 The hostlist is a range inside square brackets such as X710s 2 4 If the first server x710s1 in this example is hosting the dedicated Management Server do not include it in the hostlist ibrix_vs r n...

Page 81: ...andling system components equipment may be damaged by electrostatic discharge ESD Use proper anti static protection at all times Keep the replacement component in the ESD bag until needed Wear an ESD wrist strap grounded to an unpainted surface of the chassis Touch an unpainted surface of the chassis before handling the component Never touch the connector pins Carton contents HP StorageWorks X9700...

Page 82: ...xpansion cabinet additional capacity blocks In an expansion cabinet you must add capacity blocks in the order shown in the following illustration For example when adding a fifth capacity block to your HP StorageWorks X9720 Network Storage System the X9700c 5 component goes in slots U31 through 32 see callout 4 and the X9700cx 5 goes in slots U1 through U5 see callout 8 82 Upgrading the X9720 Netwo...

Page 83: ...a new installation or to an existing system The existing system can be either online or offline however it might be necessary to reboot the blades to make the new storage visible to the cluster Step 1 Install X9700c in the cabinet WARNING The X9700c is heavy therefore observe local occupational health and safety requirements and guidelines such as using two people to lift move and install this com...

Page 84: ... is locked in place wrapping behind the rear rack column c Slide the front end of the rail toward the front column of the rack When fully seated the rack rail will lock into place d Repeat the procedure for the right rack rail 2 Insert the X9700cx into the cabinet WARNING The X9700cx is very heavy Use an appropriate lifting device to insert it into the cabinet 3 Tighten the thumbscrews to secure t...

Page 85: ...X9700c 1 X9700cx primary I O module drawer 2 2 X9700cx secondary I O module drawer 2 3 X9700cx primary I O module drawer 1 4 X9700cx secondary I O module drawer 1 5 Adding capacity blocks 85 ...

Page 86: ...al X9700c components X9700c 4 1 X9700c 3 2 X9700c 2 3 X9700c 1 4 SAS switch ports 1 through 4 in interconnect bay 3 of the c Class Blade Enclosure Ports 2 through 4 are used by additional capacity blocks 5 Reserved for expansion cabinet use 6 SAS switch ports 1 through 4 in interconnect bay 4 of the c Class Blade Enclosure Ports 2 through 4 are used by additional capacity blocks 7 Reserved for exp...

Page 87: ...ed electrical outlet that is easily accessible at all times Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the storage system The X9720 Network Storage System cabinet comes with the power cords tied to the cabinet Connect the power cords to the X9700cx first...

Page 88: ...acity block to an existing system that must remain online be sure to use the procedure Performing a rolling reboot described in the HP StorageWorks X9720 Network Storage System Administrator Guide If you added the capacity block to an existing system that is offline you can reboot all nodes at once The capacity block is pre configured in the factory with data LUNs however there are no logical volu...

Page 89: ... system shutdown Update RPM then update using the OA CLI Virtual Connect VC firmware Requires complete system shutdown Update RPM Run online X9700c controller firmware HP and X9700c management SEP firmware Requires complete system shutdown Update RPM Run online X9700cx I O Controller firmware Requires complete system shutdown Update RPM then update using the OA CLI SAS switch firmware Requires com...

Page 90: ...istrator Firmware Flash Utility v1 0 5 Copyright c 2009 Hewlett Packard Development Company L P OA network address 192 172 1 1 Username exds Password The command automatically updates both Onboard Administrators resetting each in turn as appropriate Upgrading all Virtual Connect modules The Virtual Connect firmware upgrade process updates all Virtual Connect modules at once During the update any s...

Page 91: ...anager exit 9 Check that all Virtual Connect modules have the same firmware and are at the correct minimal revision 10 Stop the FTP service service vsftpd stop Upgrading X9700c controller firmware This firmware is only delivered in the mxso firmware RPM IMPORTANT Before performing this procedure ensure that the X9700c controllers are running normally Use the exds_stdiag to verify that the Path fro...

Page 92: ...e exds9100cx_scexe s To update disk driver firmware run the following command opt hp mxso firmware sbdisk_scexe NOTE The sbdisk_scexe link is appropriate to firmware supported by the system at first release Later models of disk drive might require a different utility 6 Press the power buttons to power off the X9700c and X9700cx of all capacity blocks in the system 7 Disconnect all power cables fro...

Page 93: ... reset hard continue y n y 10 While the switch is rebooting verify that the VSM version number has been updated 1 1 Disconnect from the interconnect by pressing Ctrl Shift _ Control Shift and underscore keys and then enter D for D isconnect 12 Repeat the process if you are upgrading the other bay 13 Exit from the OA using exit 14 At the Management Server prompt run the exds_stdiag command to valid...

Page 94: ...e context of the currently active management console If the active management console fails over and the passive management console becomes active the existing support ticket information does not move to the newly active management console Support Ticket operations are always handled by the currently active management console and the final output of the operations is stored there Creating viewing ...

Page 95: ...icket feature is typically configured after the X9000 Software installation To reconfigure this feature complete the following steps 1 Configure password less SSH on X9000 Management Servers active passive and all file serving nodes in the cluster as described in the following section 2 Verify that the etc hosts file on each node contains the hostname entries of all the nodes in the cluster If not...

Page 96: ...h The address of the OA is automatically placed in etc hosts The name is systemname mp For example to connect to the OA on a system called glory use the following command ssh exds glory mp Access the OA Web based administration interface The OA also has a Web based administration interface Because the OA s IP address is on the management network you cannot access it directly from outside the syste...

Page 97: ... E200i and P700m controllers although HP does not recommend this Capacity blocks come pre configured However the hpacucli utility is useful if you need to configure LUNs It also allows you to look at the state of arrays Also see the exds_stdiag utility Use the hpacucli command on any server in the system Do not start multiple copies of hpacucli on several different servers at the same time CAUTION...

Page 98: ... 3B fw 2 72 ctlr P89A40A9SV600X ExDS9100cc in 01 USP7030EKR slot 1 fw 0126 2008120502 boxes 3 disks 80 luns 10 batteries 2 OK cache OK box 1 ExDS9100c sn USP7030EKR fw 1 56 temp OK fans OK OK OK OK power OK OK box 2 ExDS9100cx sn CN881502JE fw 1 28 temp OK fans OK OK power OK OK OK OK box 3 ExDS9100cx sn CN881502JE fw 1 28 temp OK fans OK OK power OK OK OK OK ctlr P89A40A9SUS0LC ExDS9100cc in 01 U...

Page 99: ...eaming performance in two modes Serial Streaming I O is done to each network interface in turn The host where exds_netperf is run is the client that is being tested Parallel Streaming I O is done on all network interfaces at the same time This test uses several clients The serial test measures point to point performance The parallel test measures more components of the network infrastructure and c...

Page 100: ...ons and remain in the X9720 for backwards compatibility Customers may use them as they see fit but HP does not recommend their use for normal data storage due to performance limitations 1x 100 GB LUN This is intended for administrative use such as backups Bandwidth to these disks is shared with the 1 GB LUNs above and one of the data LUNs below 8x 8 TB LUNs These are intended as the main data stor...

Page 101: ... may halt or appear to fail for other reasons This document describes how to identify whether the failure condition is on the X9700cx I O module or elsewhere Failure indications A failed or halted X9700c controller is indicated in a number of ways as follows The exds_stdiag report could indicate a failed or halted X9700c controller An email alert In the X9000 management console the logical volumes...

Page 102: ...ondary bottom I O modules If possible trace one of the SAS cables to validate that the system is wired correctly 2 Check the seven segment display and note the following as it applies to your situation If the seven segment display shows on then both X9700c controllers are operational If the seven segment displays shows on but there are path errors as described earlier in this document then the pro...

Page 103: ...ent display If the seven segment display shows on then the fault has been corrected and the system has returned to normal If the seven segment display continues to shows an Hn 67 or Cn 02 code continue to the next step 5 At this stage you have identified that the problem is with an X9700cx I O module Determine if the fault lies with the top or bottom modules For example if the seven segment displa...

Page 104: ...you can proceed to step 1 1 If the seven segment display continues to shows an Hn 67 or Cn 02 code continue to the next step g If the fault does not clear remove the right I O module and replace with the new I O module h Re seat the appropriate X9700c controller as described below in the section Re seating an X9700c controller page 105 9 If the seven segment display now shows on run the exds_stdia...

Page 105: ...28 The firmware level on box 3 right drawer is 2 03 This is unsupported because the firmware levels are not the same the firmware must be updated as described in step 1 1 13 Mount the file systems that were unmounted in step 6 using the X9000 management console Re seating an X9700c controller Make sure you are re seating the correct controller You should observe both a flashing amber LED and the s...

Page 106: ... failure When a storage subsystem fails and automated failover is turned on the management console will initiate its failover protocol It updates the configuration database to record that segment ownership has transferred from primary servers to their standbys and then attempts to migrate the segments to the standbys However segments cannot migrate because neither the primary servers nor the stand...

Page 107: ...interferes with debugging The X9000 client is set to start automatically which can interfere with debugging a Windows X9000 client problem To prevent this reboot the machine in safe mode and change the Windows X9000 client service mode to manual which enables you to reboot without starting the client 1 Open the Services control manager Control Panel Administrative Tools Services 2 Right click IBRI...

Page 108: ... seg1_4 glory22 failed command usr local ibrix bin tuneibfs F 3e2a9657 fc8b 46b2 96b0 1dc27e8002f3 H glory2 G 1 N 1 S fs1 R 1 dev vg1_4 seg1_4 2 1 status 1 output usr local ibrix bin tuneibfs Bad magic number in super block while trying to open dev vg1_4 seg1_4 Couldn t find valid filesystem superblock usr local ibrix bin tuneibfs 5 3 461 Rpc Version 5 Rpc Ports base IBRIX_PORTS_BASE Using EXT2FS ...

Page 109: ...vers in the system No controllers are seen when you run the exds_stdiag command The underlying causes of these problems differ However the recovery process is similar in all cases Do not replace the HP P700m until you have worked through the process described here In general terms the solution is to reset the SAS switches and if that fails reboot each X9700c controller until you locate a controlle...

Page 110: ...k to see if the power supplies and controllers are amber If they are not wait until a suitable time and power cycle the capacity block In the meantime the enclosure fault LED can be ignored If the power supplies and controllers are amber see the HP StorageWorks X9720 Extreme Data Storage System Controller User Guide for troubleshooting steps Spare disk drive not illuminated green when in use Spare...

Page 111: ...ype Speed 1 enc0 2 X1 Linked Active 10 CX4 Auto 2 enc0 2 X2 Not Linked SFP RJ45 Auto 3 enc0 2 X3 Not Linked absent Auto 4 enc0 2 X4 Not Linked absent Auto 5 enc0 2 X5 Not Linked absent Auto 6 enc0 2 X6 Not Linked absent Auto Name Status Smart Link State Connection Mode Native VLAN Private VLAN Tunnel Preferred Speed Max Speed ext2 Degraded Enabled Enabled Auto Disabled Disabled Disabled 9 9 Port N...

Page 112: ... information with the configuration database For information on ibrix_health see Monitoring cluster health page 51 NOTE The ibrix_dbck command should be used only under the direction of HP Support To run a health check on a file serving node use the following command installdirectory bin ibrix_health i h HOSTLIST If the last line of the output reports Passed the file system information on the file...

Page 113: ...e provider replace the part CAUTION Be sure the replacement is available before removing a component or a blanking panel Open slots dramatically impact airflow and cooling within the device See Component and cabling diagrams page 151 for diagrams of system components and cabling See Spare parts list page 165 for a list of customer replaceable parts Based on availability and where geography permits...

Page 114: ...vice Your HP Limited Warranty could include a parts only warranty service Under the terms of parts only warranty service HP provides replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts for you you are charged for the travel and labor costs of this service Required tools The following tools might be necessary fo...

Page 115: ...he system board instead it describes the implications for the X9720 Network Storage System software IMPORTANT Place server blades in the enclosure starting in the top bays first moving left to right followed by the bottom bays moving left to right To replace the server blade or its system board 1 Shut down the server 2 Note the server blade bay number then remove the server blade from the blade en...

Page 116: ...e comprises a logical RAID 0 disk that is mirrored over two physical SFF disk drives in the server blade As long as one drive continues to operate the server blade can operate However if both disk drives have failed the system disk is lost and the server must be reinstalled To reinstall a server 1 Remove both disk drives 2 Insert two replacement drives 3 Reinstall the server using the Quick Restor...

Page 117: ...the remaining SAS switch Such an event causes storage access to all LUNs to set their preference to the remaining data path This preference remains in place until a controller in the X9700c enclosure is power cycled or the remaining path becomes unavailable 1 Disconnect the SAS cables only from the switch you are replacing Note which cable goes to which port NOTE Do not reattach the SAS cables to ...

Page 118: ... Port 46 Zoned Blade Switch Port 47 Zoned Blade Switch Port 48 Zoned Blade Switch Port 31 Zoned Blade Switch Port 32 Zoned Blade Switch Port 33 Zoned Blade Switch Port 34 Zoned Blade Switch Port 35 Zoned Blade Switch Port 36 Zoned Blade Switch Port 37 Zoned Blade Switch Port 38 Assigned Blade Bay 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 1 Reconnect the SAS cables 12 Disconnect from the interconnec...

Page 119: ...if LUNs are degraded or rebuilding This is because the RAID logic might need the data on that drive to reconstruct data for another driver that has failed Removing a drive in this situation could break the LUN and set it to the failed state To replace a drive NOTE For best results HP recommends that you replace disk drives with both the X9700c and X9700cx powered on 1 Identify the drive in need of...

Page 120: ...the SAS cable that connects the X9700c to the SAS switch in the c Class blade enclosure This is plugged into port 1 10 Run the exds_stdiag command to verify that the firmware is correct if there are no errors reported then the firmware is correct Normally the new controller is flashed to the same firmware revision as the running controller However the management SEP firmware is not automatically u...

Page 121: ...ans simultaneously with the enclosure powered on If a single fan module fails leave it in place in the enclosure until a new fan is available to install The remaining fan module will speed up and allow operation for a limited time based on operating and environmental conditions If a temperature threshold is exceeded the enclosure automatically shuts down See the HP StorageWorks Disk Enclosure Fan ...

Page 122: ...l for the X9700c controller connected to the I O module to reset itself The seven segment display of the X9700c enclosure will no longer show on and the X9700c controller will have an amber warning light If the I O module had previously failed the X9700c controller will already be in this state 5 Remove the I O module 6 Replace the I O module it will not engage with the disk drawer unless the draw...

Page 123: ... at step 8 above until the firmware levels are correct 10 Mount the file systems that were unmounted in step 1 For more information see the HP StorageWorks X9000 File Serving Software User Guide 1 1 If the system is not operating normally repeat the entire procedure until the system is operational See HP StorageWorks 600 Modular Disk System Maintenance and Service Guide for more information Replac...

Page 124: ...an X9700cx I O module the X9700c controller will halt After replacing the SAS cable you need to re seat out the X9700c controller to reboot it For more information see Replacing the X9700cx I O module page 122 124 Replacing components in the X9720 Network Storage System ...

Page 125: ...very procedure Starting the recovery To recover a failed blade follow these steps 1 If a NIC monitor is configured on the user network remove the monitor To determine if NIC monitoring is configured run the following command on the Management Server ibrix_nic i h hostname Check the output for a line such as the following Monitored By titan16 To remove the monitor use the following command ibrix_ni...

Page 126: ...g node manually page 131 To configure the dedicated Management Server blade go to Configuring the management console on the dedicated non agile Management Server blade page 139 This procedure is intended for systems that are not using the agile management console configuration and instead the standard management console is configured on the Management Server blade NOTE You will need your latest fm...

Page 127: ...ropriate management console for this cluster NOTE If the list does not include the appropriate management console or you want to customize the cluster configuration for the file serving node select Cancel Go to Configuring a file serving node manually page 131 for information about completing the configuration 4 On the Verify Hostname dialog box enter a hostname for the node or accept the hostname...

Page 128: ... to the server again 6 If the specified hostname already exists in the cluster the name was used by the node you are replacing the Replace Existing Server window asks whether you want to replace the existing server with the node you are configuring When you click Yes the replacement node will be registered 7 After the server is registered you will be asked whether you want to configure a passive a...

Page 129: ...atus of the console ibrix_fm i Next complete the restore on the file serving node Completing the restore on a file serving node 1 Ensure that you have root access to the node The restore process sets the root password to hpinvent the factory default 2 Run the exds_stdiag command from the node that was just restored You should be able to see the shared storage just as you can from the other server ...

Page 130: ...t previously accessed the recovered node 7 Copy etc hosts from a working node to etc hosts on the restored node 8 Ensure that all servers have server hostname entries in etc machines on all nodes 9 If you disabled NIC monitoring before using the QuickRestore DVD re enable the monitor ibrix_nic m h MONITORHOST A DESTHOST IFNAME For example ibrix_nic m h titan16 A titan15 eth2 10 If this file servin...

Page 131: ...A AUTH_PROXY_USER_NAME P AUTH_PROXY_PASSWORD h HOSTNAME Restore HTTP services Complete the following steps 1 On the management console GUI select HTTP from the Navigator 2 On the HTTP Config Profiles pane select the profile that was previously applied to the restored node and then click Modify Profile 3 On the Modify Profile dialog box remove the restored node from the list of servers and click OK...

Page 132: ...the network and then displays the results Select Cancel to configure the node manually If the wizard cannot locate a management console the screen shown in step 4 will appear 4 The file serving node Configuration Menu appears 132 Recovering the X9720 Network Storage System ...

Page 133: ...press Tab to move to the buttons at the bottom of the dialog box and press Space to go to the next dialog box 6 Select Management Console from the menu and enter the IP address of the management console This is typically the address of the management console on the cluster network 7 Select Hostname from the menu and enter the hostname of this server Configuring a file serving node 133 ...

Page 134: ...m the menu and then use Up or Down to select your time zone 9 Select Default Gateway from the menu and enter the IP Address of the host that will be used as the default gateway 134 Recovering the X9720 Network Storage System ...

Page 135: ...r the primary and secondary DNS servers that will be used to resolve domain names Also enter the DNS domain name 1 1 Select NTP Servers from the menu and enter the IP addresses or hostnames for the primary and secondary NTP servers Configuring a file serving node 135 ...

Page 136: ...k select Ok on the Select Interface Type dialog box Enter a name for the interface bond0 for the cluster interface and specify the appropriate options and slave devices The factory defaults for the slave devices are eth0 and eth3 Use Mode 6 bonding for 1GbE networks and Mode 1 bonding for 10GbE networks 136 Recovering the X9720 Network Storage System ...

Page 137: ...13 When the Configure Network dialog box reappears select bond0 Configuring a file serving node 137 ...

Page 138: ...he values to the file serving node and register it with the management console 17 If the hostname specified for the node already exists in the cluster the name was used by the node you are replacing the Replace Existing Server window asks whether you want to replace the existing server with the node you are configuring When you click Yes the replacement node will be registered 18 After the server ...

Page 139: ...us of the console ibrix_fm i IMPORTANT Next go to Completing the restore on a file serving node page 129 Configuring the management console on the dedicated non agile Management Server blade This procedure is intended for systems that are not using the agile management console configuration and instead the standard management console is configured on the Management Server blade To configure the ma...

Page 140: ...t When you have made your selection press Tab to go to the buttons at the bottom of the dialog box and then press Space to activate your selection 2 When the System Deployment Menu appears select Form a new cluster 3 You can now configure the management console The Introduction screen describes the configuration process 4 The Management Console Configuration Menu lists the configuration parameters...

Page 141: ...om the menu and enter the hostname of this server 6 Select Time Zone from the menu and then use Up or Down to select your time zone Configuring the management console on the dedicated non agile Management Server blade 141 ...

Page 142: ...and enter the IP Address of the host that will be used as the default gateway 8 Select DNS Settings from the menu and enter the IP addresses for your DNS servers Also enter the DNS domain name 142 Recovering the X9720 Network Storage System ...

Page 143: ...e cluster network interface which will be used for intracluster communication Typically this interface is configured as bond0 You may also need to create a user network which is used for server to client communication The user network is typically bond1 To create a bond select Add Device Configuring the management console on the dedicated non agile Management Server blade 143 ...

Page 144: ...for the cluster network select Ok on the Select Interface Type dialog box Enter a name for the interface bond0 for the cluster interface and specify the appropriate options and slave devices 144 Recovering the X9720 Network Storage System ...

Page 145: ...1 1 When the Configure Network dialog box reappears select bond0 Configuring the management console on the dedicated non agile Management Server blade 145 ...

Page 146: ...ent Console Configuration screen lists the values you have entered for the management console You can change the values if needed When you select Commit the values will be applied Networking will be set up and the management console software will start After you confirm the management console configuration a Cluster Configuration menu is displayed This menu is used to create a template for configu...

Page 147: ...o hpinvent the factory default 7 Stop all X9000 Software services on the replacement management console machine etc init d ibrix_fusionmanager stop 8 Obtain the latest fmbackup zip backup file See Backing up the management console configuration page 42 for more information Place the zip file in the IBRIXHOME tmp directory 9 Restart X9000 Software services to unzip the fmbackup zip file and import ...

Page 148: ...0c X9720 Storage System Controller Battery Customer Self Repair Instructions HP StorageWorks ExDS9100c X9720 Storage System Controller Customer Self Repair Instructions HP StorageWorks X9720 Network Storage System Controller User Guide Describes how to install administer and troubleshoot the HP StorageWorks X9700c On the Manuals page select storage NAS Systems NAS Storage Servers HP StorageWorks X...

Page 149: ...p www hp com go X9000 http www hp com http www hp com go storage http www hp com support manuals http www hp com support downloads Rack stability Rack stability protects personnel and equipment WARNING To reduce the risk of personal injury or damage to equipment Extend leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks Install stabilizing feet on the ra...

Page 150: ...storagewarranty Subscription service HP recommends that you register your product at the Subscriber s Choice for Business website http www hp com go e updates After registering you will receive email notification of product enhancements new driver versions firmware updates and other product resources 150 Support and other resources ...

Page 151: ...y blocks bringing the system to eight capacity blocks The first server blade is configured as the management console The other servers are configured as file serving nodes The management console is responsible for managing the file serving nodes The file serving nodes are responsible for managing segments of a file system Front view of a base cabinet 1 X9700c 1 2 TFT monitor and keyboard 3 c Class...

Page 152: ...ck view of a base cabinet with one capacity block 1 Management switch 2 2 Management switch 1 3 X9700c 1 4 TFT monitor and keyboard 5 c Class Blade enclosure 6 X9700cx 1 152 Component and cabling diagrams ...

Page 153: ... view of a full base cabinet 6 X9700cx 3 1 X9700c 4 7 TFT monitor and keyboard 2 X9700c 3 8 c Class Blade Enclosure 3 X9700c 2 9 X9700cx 2 4 X9700c 1 10 X9700cx 1 5 X9700cx 4 Base and expansion cabinets 153 ...

Page 154: ...net 7 X9700cx 4 1 Management switch 2 8 X9700cx 3 2 Management switch 1 9 TFT monitor and keyboard 3 X9700c 4 10 c Class Blade Enclosure 4 X9700c 3 1 1 X9700cx 2 5 X9700c 2 12 X9700cx 1 6 X9700c 1 154 Component and cabling diagrams ...

Page 155: ...abinet can contain from one to four capacity blocks The following diagram shows a front view of an expansion cabinet with four capacity blocks 5 X9700cx 8 1 X9700c 8 6 X9700cx 7 2 X9700c 7 7 X9700cx 6 3 X9700c 6 8 X9700cx 5 4 X9700c 5 Base and expansion cabinets 155 ...

Page 156: ...r managing the cluster configuration including X9000 file serving nodes and X9000 clients The management console is not involved in the X9000 file system I O operations Servers 2 through 16 X9000 file serving nodes The file serving nodes manage the individual segments of the file system Each segment is assigned to a specific file serving node and each node can own several segments Segment ownershi...

Page 157: ...S Switch 10 Onboard Administrator 2 5 Interconnect bay 5 reserved for future use Flex 10 networks The server blades in the X9720 Network Storage System have two built in Flex 10 10 NICs The Flex 10 technology comprises the Flex 10 NICs and the Flex 10 Virtual Connect modules in interconnect bays 1 and 2 of the performance chassis Each Flex 10 NIC is configured to represent four physical interfaces...

Page 158: ...rrectly both in terms of redundancy and performance Capacity blocks A capacity block comprises an X9700c chassis containing 12 disk drives and an X9700cx JBOD enclosure containing 70 disk drives The X9700cx enclosure actually contains two JBODs one in each pull out drawer left and right drawer Each drawer contains 35 disk drives The serial number is the serial number of the X9700c chassis Every se...

Page 159: ... UID LED 3 Bay 3 8 Bay 12 4 Bay 4 Rear view of an X9700c 9 Fan 2 1 Battery 1 10 X9700c controller 2 2 Battery 2 1 1 SAS expander port 2 3 SAS expander port 1 12 SAS port 1 4 UID 13 X9700c controller 1 5 Power LED 14 Fan 1 6 System fault LED 15 Power supply 1 7 On Off power button 8 Power supply 2 Capacity blocks 159 ...

Page 160: ... Guide at http www hp com support manuals Under Storage click Disk Storage Systems then under Disk Enclosures click HP StorageWorks 600 Modular Disk System Front view of an X9700cx 1 Drawer 1 2 Drawer 2 Rear view of an X9700cx 5 In SAS port 1 Power supply 6 Secondary I O module drawer 1 2 Primary I O module drawer 2 7 Secondary I O module drawer 2 3 Primary I O module drawer 1 8 Fan 4 Out SAS port...

Page 161: ...t cabling of the capacity block is critical for proper X9720 Network Storage System operation X9700c 1 X9700cx primary I O module drawer 2 2 X9700cx secondary I O module drawer 2 3 X9700cx primary I O module drawer 1 4 X9700cx secondary I O module drawer 1 5 Virtual Connect Flex 10 Ethernet module cabling Base cabinet Cabling diagrams 161 ...

Page 162: ...7 reserved for optional components 9 Bay 1 Virtual Connect Flex 10 10 Ethernet Module for connection to site network 3 Bay 8 reserved for optional components 10 Bay 2 Virtual Connect Flex 10 10 Ethernet Module for connection to site network 4 Onboard Administrator 1 1 1 Bay 3 SAS switch 5 Onboard Administrator 2 12 Bay 4 SAS switch 6 162 Component and cabling diagrams ...

Page 163: ...eserved for additional capacity blocks 5 SAS switch ports 5 through 8 in interconnect bay 3 of the c Class Blade Enclosure Reserved for expansion cabinet use 6 SAS switch ports 1 through 4 in interconnect bay 4 of the c Class Blade Enclosure Ports 2 through 4 are reserved for additional capacity blocks 7 SAS switch ports 5 through 8 in interconnect bay 4 of the c Class Blade Enclosure Reserved for...

Page 164: ...sure Used by base cabinet 5 X9700c 8 1 SAS switch ports 5 through 8 in interconnect bay 3 of the c Class Blade Enclosure 6 X9700c 7 2 SAS switch ports 1 through 4 in interconnect bay 4 of the c Class Blade Enclosure 7 X9700c 6 3 SAS switch ports 5 through 8 in interconnect bay 4 of the c Class Blade Enclosure Used by base cabinet 8 X9700c 5 4 164 Component and cabling diagrams ...

Page 165: ...ider replace the part These parts are identified as No in the spare parts lists AW548A Base Rack Customer self repair Spare part number Description Mandatory 5069 6535 Accessories Kit Mandatory J9021 69001 HP J9021A SWITCH 2810 24G Mandatory 5188 3836 CABLE CONSOLE D SUB9 RJ45 L Mandatory 5188 6699 CABLE CONSOLE D SUB9 RJ45 L Mandatory 8120 6805 PWR CORD OPT 903 3 COND 2 3 M Mandatory 385969 001 S...

Page 166: ...001 SPS MODULE ENET BLC VC FLEX 10 Mandatory 414051 001 SPS BLANK BLADE Mandatory 414053 001 SPS BLANK INTERCONNECT Mandatory 416003 001 SPS CA SUV Optional 432461 001 SPS RACKMOUNT KIT Optional 453578 001 SPS SFP 1 VC RJ 45 AW550A X9700 Blade Server Customer self repair Spare part number Description Mandatory 531228 001 SPS CAGE HDD W BEZEL Mandatory 531223 001 SPS PLASTICS HARDWARE MISC Mandator...

Page 167: ...BLE Mandatory 436941 001 SPS BATTERY MODULE Optional 489833 001 SPS BD CONTROLLER 9100C Optional 399057 001 SPS BD 7 SEGMENT DISPLAY Mandatory 398645 001 SPS BD DIMM DDR2 MOD 512MB No 455976 001 SPS HDD B P W CABLES DRAWER ASSY Optional 455979 001 SPS BD LED PANEL W CABLE Mandatory 413996 001 SPS FAN SYSTEM Mandatory 441830 001 SPS PWR SUPPLY Optional 455974 001 SPS POWER BLOCK W POWER B P BDS Man...

Page 168: ...ment for proper grounding have an HP authorized reseller install the part NOTE For more information on static electricity or assistance with product installation contact your HP authorized reseller Equipment symbols If the following symbols are located on equipment hazardous conditions could exist WARNING Any enclosed surface or area of the equipment marked with these symbols indicates the presenc...

Page 169: ... to provide for rack stability and safety It is important to follow these precautions providing for rack stability and safety and to protect both personnel and property Follow all cautions and warnings included in the installation instructions WARNING To reduce the risk of personal injury or damage to the equipment Observe local occupational safety requirements and guidelines for heavy equipment h...

Page 170: ...cess location where only qualified personnel have access to the device Power off the equipment and disconnect power to all AC power cords before removing any access covers for non hot pluggable areas Do not replace non hot pluggable components while power is applied to the product Power off the device and then disconnect all AC power cords Do not exceed the level of repair specified in the procedu...

Page 171: ...flow loss do not pause for more than a few minutes To prevent overheating due to an empty chassis bay use a blanking panel or leave the slightly disengaged component in the chassis until the replacement can be made CAUTION Schedule physical configuration changes during periods of low or no activity If the system is performing rebuilds RAID migrations array expansions LUN expansions or experiencing...

Page 172: ...ss of the device is determined refer to the following corresponding statement Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates...

Page 173: ...allic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Laser compliance This product might be provided with an optical storage device that is CD or DVD drive and or fiber optic transceiver Each of these devices contain a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60826 1 The product does not emit hazar...

Page 174: ...brouilleur du Canada European Union notice Products bearing the CE marking comply with the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community and if this product has telecommunication functionality the R TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parentheses are the ...

Page 175: ...agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Taiwan Battery Recycling Notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified T...

Page 176: ... static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods There are several methods for grounding Use one or more of...

Page 177: ...tricity or for assistance with product installation contact your authorized reseller Waste Electrical and Electronic Equipment directive Czechoslovakian notice Danish notice Dutch notice Waste Electrical and Electronic Equipment directive 177 ...

Page 178: ...English notice Estonian notice Finnish notice French notice 178 Regulatory compliance and safety ...

Page 179: ...German notice Greek notice Hungarian notice Italian notice Waste Electrical and Electronic Equipment directive 179 ...

Page 180: ...Latvian notice Lithuanian notice Polish notice Portuguese notice 180 Regulatory compliance and safety ...

Page 181: ...Slovakian notice Slovenian notice Spanish notice Swedish notice Waste Electrical and Electronic Equipment directive 181 ...

Page 182: ...nch of disks KVM Keyboard video and mouse LUN Logical unit number A LUN results from mapping a logical unit number port ID and LDEV ID to a RAID group The size of the LUN is determined by the emulation mode of the LDEV and the number of LDEVs associated with the LUN MTU Maximum Transmission Unit NAS Network attached storage NFS Network file system The protocol used in most UNIX environments to sha...

Page 183: ...tware UID Unit identification USM SNMP User Security Model VACM SNMP View Access Control Model VC HP Virtual Connect VIF Virtual interface WINS Windows Internet Naming Service WWN World Wide Name A unique identifier assigned to a Fibre Channel device WWNN World wide node name A globally unique 64 bit identifier assigned to each Fibre Channel node process WWPN World wide port name A unique 64 bit a...

Page 184: ...self repair 149 D declaration of conformity 173 disk drive replacement X9700c 1 19 document related documentation 148 E email event notification 37 error messages POST 100 escalating issues 96 events cluster add SNMPv3 users and groups 41 configure email notification 37 configure SNMP agent 39 configure SNMP notification 38 configure SNMP trapsinks 39 define MIB views 40 delete SNMP configuration ...

Page 185: ...4 identify standbys for file serving nodes 28 power management for nodes 57 set up automated failover 28 set up HBA monitor 33 set up manual failover 30 set up network interface monitoring 31 set up power sources 28 summary configuration report 35 troubleshooting 106 hostgroups 46 add domain rule 47 add X9000 client 47 create hostgroup tree 47 delete 48 prefer a user network interface 64 view 47 H...

Page 186: ...A 1 16 Onboard Administrator 1 16 P700m mezzanine card 1 18 SAS cable 123 SAS switch 1 17 server blade disk drive 1 16 server blade motherboard 1 15 server blade system board 1 15 server blades 1 15 VC module 1 16 Virtual Connect module 1 16 X9700c chassis 121 X9700c controller 1 19 X9700c controller battery 120 X9700c disk drive 1 19 X9700c fan 121 X9700c power supply 121 X9700cx fan 123 X9700cx ...

Page 187: ...t directive 177 websites customer self repair 149 HP 149 HP Subscriber s Choice for Business 150 weight warning 169 Windows X9000 clients upgrade 75 X X9000 clients add to hostgroup 47 change IP address 64 identify a user network interface 63 interface to management console 19 migrate segments 60 monitor status 49 prefer a user network interface 64 start or stop processes 58 troubleshooting 106 tu...

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