X9000 client I/O errors following segment migration
Following successful segment migration to a different file serving node, the management console
sends all X9000 clients an updated map reflecting the changes, which enables the clients to
continue I/O operations. If, however, the network connection between a client and the management
console is not active, the client cannot receive the updated map, resulting in client I/O errors.
To fix the problem, restore the network connection between the clients and the management console.
Windows X9000 clients
Logged in but getting a “Permission Denied” message
The X9000 client cannot access the Active Directory server because the domain name was not
specified. Reconfigure the Active Directory settings, specifying the domain name (see the HP
StorageWorks X9000 File Serving Software Installation Guide for more information.).
Verify button in the Active Directory Settings tab does not work
This issue has the same cause as the above issue.
Mounted drive does not appear in Windows Explorer
To make a drive appear in Explorer, after mounting it, log off and then log back on, or reboot the
machine. You can also open a DOS command window and access the drive manually.
Mounted drive not visible when using Terminal Server
Refresh the browser's view of the system by logging off and then logging back on.
X9000 client auto-startup interferes with debugging
The X9000 client is set to start automatically, which can interfere with debugging a Windows
X9000 client problem. To prevent this, reboot the machine in safe mode and change the Windows
X9000 client service mode to manual, which enables you to reboot without starting the client.
1.
Open the Services control manager (
Control Panel
>
Administrative Tools
>
Services
).
2.
Right-click
IBRIX Client Services
and select
Properties
.
3.
Change the startup type to
Manual
, and then click
OK
.
4.
Debug the client problem. When finished, switch the Windows X9000 client service back to
automatic startup at boot time by repeating these steps and changing the startup type to
Automatic
.
X9000 Software reinstall failed
If you need to restore the X9000 Software on an X9720 server blade, HP recommends using the
X9720 QuickRestore DVD. If, for some reason, you need to uninstall and reinstall the X9000
Software using the
ibrixinit
command, use the
-F
option to
ibrixinit
during reinstallation.
Otherwise, the reinstall might fail because of certain RPM dependencies.
Mode 1 or mode 6 bonding
HP recommends the use of 10 Gbps networking and mode 1 bonding with the X9720 system. If
1 Gbps networking must be used, and network bandwidth appears to be a limiting factor even
with all VirtualConnect ports X1 to X6 populated, you may consider using mode 6 (active/active)
bonding for additional bandwidth. However, mode 6 bonding is more sensitive to issues in the s
network topology, and has been seen to cause storms of ARP traffic when deployed.
Troubleshooting specific issues 107
