HP StorageWorks MSL2024, User'S And Service Manual

Page: 208 / 276

Details and Solution Description Event code
The Library will not move a cartridge from
one logical library to another logical library.
To move a cartridge from one logical library
to another:
1. Move the cartridge to the mailslot.
2. Remove the cartridge from the mailslot.
3. Close the mailslot.
4. Replace the cartridge in the mailslot.
5. Move the cartridge to a slot in the new
logical library.
Cartridge location in a different partition;
move across partition boundaries was
initiated.
50
• Verify that the drives are installed cor-
rectly.
• Verify that the cartridge and tape drive
generation are compatible. See “
Back-
ward read compatibility ” on page 63.
• Verify that the tape is correct for the oper-
ation initiated.
Incompatible medium 51
Remove a cartridge from the device to make
a slot available for the move operation.
All slots full; no movement possible 52
Load tapes in the four top-level corner slots.
See“
The wellness test ” on page 177.
Wellness test: invalid test setup 53
• Verify that the correct license key was
entered.
• Verify that the Caps Lock key is not de-
pressed. The key is case sensitive.
Invalid license key 55
Ensure that the key server token containing
the key used to encrypt the tape is installed
in the USB port.
No decryption key available on token 56
Use the RMI to enter the PIN for the key server
token that is installed in the USB port.
NOTE:
The PIN is required every time a token is
installed in the USB port and every time
the Library is powered on.
Key server token PIN required 57
• Retry the operation.
• If the problem continues, contact HP cus-
tomer support.
Parity error 58
Error log overflow 59
Disable encryption before downgrading
firmware. Unable to downgrade firmware while
encryption enabled.
5A
• Verify that the tape cartridge is supported.
• Update the tape drive firmware to the
latest version to use LTO3 media.
Invalid cartridge. LTO3 media is not
supported with encryption enabled.
5B
Troubleshooting 208