HP StorageWorks MSL2024, User'S And Service Manual

Page: 181 / 276

The code 9B is the main error code, 37 is the error sub-code, and 31 is sub-code specific information
for factory use only. When you press Enter , the OCP displays the error message, as shown in Figure
98 .
Figure 98 Error message in the OCP Error Log
.
If you press Next , the OCP will display additional information, if available, as shown in Figure 99 .
Figure 99 No additional information in the OCP error log
.
If you press Next again, the OCP will display the date and time in the format: YYYY-MM-DD followed
by the time in 24–hour clock format, where 1:00 pm is 13:00, as shown in Figure 100 .
Figure 100 Date and time in the OCP error log
.
Finding error code information on the MSL4048, MSL8048, and MSL8096 OCP
Error codes are displayed in pop-up messages when an error occurs during an operation that is
initiated from the operator control panel.
The message shows the error code and a description of the error.
For example:
8D 52Mechanical Block
where:
8D is the main error code 52 is the error sub-code.
The error log contains a list of all errors, with a separate row for each error. The log shows the
Date/Time, Code, and Description.
For example,
System Error D7 50 24/06/05 01:48
where:
24/06/05 is the date in the format DD-MM-YY 01:48 is the time in 24–hour format. For example,
1:00 pm is 13:00. D7 is the main error code 50 is the error sub-code
Finding error code information on the RMI
You can find error codes on the RMI Support: Library Logs page . The available logs are: Error Trace,
Informational Trace, Warning Trace, Configuration Change Trace, and Standard Trace.
The log entries are displayed in order of most recent to oldest. The format for the log entries is:
YY.MM.DD HH.MM.SS.ss LIB/ERR<80 89 62 40
HP StorageWorks MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and service
guide 181