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6.
Place the library online (see “
Placing a Library Offline or Online
” on page 99).
Generating a SAN Destination Library Support Ticket
To generate a support ticket for a library:
1.
Place the appropriate library offline (see “
Placing a Library Offline or Online
” on page 99).
2.
From the task bar in the
Destination Library Details
window, select
Support Ticket
.
A dialog box displays to confirm the selection.
3.
From the dialog box, select
OK
.
The screen refreshes and displays the message, “Please wait, action in progress. Do not refresh
this page.” When the support ticket has been generated, the
Support Ticket Results
screen displays.
Select
Download Support Ticket Results File
to view the command sent to the library.
4.
Place the library online (see “
Placing a Library Offline or Online
” on page 99).
Generating a SAN Destination Library Drive Support Ticket
To generate a support ticket for a drive:
1.
Place the appropriate library offline (see “
Placing a Library Offline or Online
” on page 99).
2.
Select the appropriate drive from the Navigation pane under Destination Libraries and the library
containing the drive.
3.
From the task bar (in the
TAPE DRIVE DETAILS
window), select
Support Ticket
.
A dialog box displays to confirm the selection.
4.
From the dialog box, select
OK
.
The screen refreshes and displays the message, “Please wait, action in progress. Do not refresh
this page.” When the support ticket has been generated, the
Support Ticket Results
screen displays.
From this screen, you can select
Display results of executing the LTT command
to view the command
sent to the library or
Download support ticket
to download the actual support ticket file.
5.
Select
Finish
.
6.
Place the library online (see “
Placing a Library Offline or Online
” on page 99).
Running a SAN Destination Library Assessment Test
To run a library assessment test:
1.
Place the appropriate library offline (see “
Placing a Library Offline or Online
” on page 99).
2.
From the task bar (in the
Destination Library Details
window), select
Library Assessment Test
.
A dialog box displays to confirm the selection.
3.
From the dialog box, select
OK
.
The
Library Assessment Test Results
window displays.
4.
To view the results of the assessment, select
Download Library Assessment Test Results
.
5.
Select
Finish
to return to the
Destination Library Details
window.
6.
Place the library online (see “
Placing a Library Offline or Online
” on page 99).
HP StorageWorks
103
Summary of Contents for StorageWorks 6000 - Virtual Library System
Page 26: ...Introduction 26 ...
Page 70: ...Storage Configuration 70 ...
Page 116: ...Automigration Replication 116 ...
Page 132: ...Operation 132 ...
Page 140: ...User Interfaces 140 ...
Page 178: ...Management 178 ...
Page 256: ...Component Identification 256 ...
Page 300: ...Component Replacement 300 ...
Page 310: ...Support and Other Resources 310 ...
Page 326: ...Specifications 326 ...
Page 334: ...Bulgarian Notice Czech Notice Danish Notice Dutch Notice Regulatory Compliance Notices 334 ...
Page 335: ...Estonian Notice Finnish Notice French Notice German Notice HP StorageWorks 335 ...
Page 336: ...Greek Notice Hungarian Notice Italian Notice Latvian Notice Regulatory Compliance Notices 336 ...
Page 337: ...Lithuanian Notice Polish Notice Portuguese Notice Romanian Notice HP StorageWorks 337 ...
Page 339: ...Battery Replacement Notices Dutch Battery Notice HP StorageWorks 339 ...
Page 340: ...French Battery Notice German Battery Notice Regulatory Compliance Notices 340 ...
Page 341: ...Italian Battery Notice Japanese Battery Notice HP StorageWorks 341 ...
Page 342: ...Spanish Battery Notice Regulatory Compliance Notices 342 ...
Page 348: ...Glossary 348 ...
Page 358: ...358 ...