ENWW
Troubleshooting the HP Jetdirect Print Server 174
12. If you are on a TCP/IP network, can you use Telnet to print
directly to the printer?
Use the following Telnet command:
telnet <IP address> <port>
where
<IP address>
is the IP address assigned to the
HP Jetdirect print server and
<port>
is 9100, the default
printing port of the print server.
In the Telnet session, type in data and press
Enter
. The data
should print to the printer (a manual form feed may be
required).
13. Does the printer appear in HP Web Jetadmin or other
management application?
■
Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See
Chapter 9
for information on the
configuration page.
■
Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■
See the troubleshooting section in the online help included
with the HP Web Jetadmin software.
14. If you are using Microsoft Windows NT 4.0 (DLC/LLC), does
the printer appear in the
Add a Hewlett-Packard Network
Peripheral Port
dialog box?
■
Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See
Chapter 9
for information on the
configuration page.
■
Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■
Ensure that the printer is on the same physical subnet and
that it is not connected over a router.
15. On supported systems, does the printer respond to HP Web
Jetadmin?
■
Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See
Chapter 9
for information on the
configuration page.
■
Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■
See the troubleshooting section in the online help included
with the HP Web Jetadmin software.