HP 54750A, User Manual, Page: 13 / 478

Assistance
Product maintenance agreements and other customer assistance agreements
are available for Hewlett-P ackard products.
F or any assistance , contact your nearest Hewlett-P ackard Sales and Service
Oce .
When an instrument is returned to a Hewlett-P ackard service oce for
servicing, it must be adequately packaged and have a complete description of
the failure symptoms attached.
When describing the failure , please be as specic as possible about the nature
of the problem. Include copies of additional failure information (such as
instrument failure settings , data related to instrument failure , and error
messages) along with the instrument being returned.
Please notify the service oce before returning your instrument for service .
Any special arrangements for the instrument can be discussed at this time .
This will help the HP service oce repair and return your instrument as
quickly as possible .
The original shipping containers should be used. If the original materials
were not retained, identical packaging materials are available through any
Hewlett-P ackard oce .
C A U T I O N
Instrument damage can result from using packaging materials other than the
original materials . Never use styrene pellets as packaging material. They
do not adequately cushion the instrument or prevent it from shifting in
the carton. They may also cause instrument damage by generating static
electricity .
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