Sub-code
Message
Cause
Solution
10
Motor error.
The library controller could
not start the motor in the
Extender robot.
• Power cycle both libraries.
• If this is a new installation
or the libraries have been
moved, verify that the
Extender is installed
properly and that both
libraries are powered on.
11
Motor block in extender path.
Debris is keeping the
Extender robotic from moving. • Power cycle both libraries
and run the Library
Extender cycle test.
• Retry the operation. If the
motor is still blocked,
remove the Extender from
the libraries, and then
inspect the Extender and
master library for a
physical blockage.
Reinstall the Extender.
12
Motor position not valid.
The Extender robotic does not
know where it is positioned.
• Power cycle both libraries
and run the Library
Extender cycle test.
• Retry the operation.
13
Extender has not been
initialized yet.
The library controller issued a
move command to the
Extender, but the Extender
was not initialized.
• Power cycle both libraries
and run the Library
Extender cycle test.
• If this is a new installation
or the libraries have been
moved, verify that the
Extender is installed
properly and that both
libraries are powered on.
Table Continued
Troubleshooting information and procedures
195
