Table 27: Attention LED is illuminated
Problem
Solution
Both the Attention and Cleaning
LEDs are lit.
This is most likely caused by a dirty drive that cannot read a tape and
marks the tape invalid.
1.
View the inventory with the RMI. Note the slots that have tapes
marked with
!
.
2.
Remove any magazines that contain tapes marked with
!
.
3.
Remove the tapes that were marked with
!
.
4.
Inspect each removed tape for damage, check that the tape is
compatible with the drive, and ensure that it is not past its usage
life. See
on page 47. Discard any tapes that are
damaged or past their usage life. Do not use cartridges that are
incompatible with the tape drive.
5.
Reload the magazines with tapes that have passed inspection and
new tapes to replace cartridges that did not pass inspection.
6.
Replace the magazines.
7.
Clean the tape drive.
A particular cartridge sets off the
cleaning light.
Check the cartridge for contamination by loose debris.
A cartridge recently imported from
a different environment is causing
issues.
Media that is moved from one environment to another can cause
issues until it has acclimated to the new conditions. A cartridge should
be acclimated for at least 24 hours before being used, particularly if it
has been stored at a substantially different temperature or level of
humidity than the device.
The Attention LED is lit but the
Cleaning LED is not lit after a
cartridge load.
The library was unable to complete the requested operation with the
selected tape cartridge.
• Use only cartridges that are compatible with the drive type (see
on page 47) .
• Use the correct type of cartridges for the operation. For example,
use a cleaning cartridge for cleaning.
• Make sure that you are using an Ultrium Universal cleaning
cartridge (see
on page 47) .
Table Continued
Troubleshooting information and procedures
157
