PART FOUR - SERVICE AND MAINTENANCE
SECTION 4 - ANALYZER REPAIR/RETURN
Model F53 Flow Monitor/Totalizer (universal-mount 1/2 DIN)
Rev. 1-201
94
S
ECTION
4
4.1 Customer Assistance
4.2 Repair/Return Policy
☞
If you need spare parts, assistance in troubleshooting, or
repair service, please contact your local GLI representative,
or the GLI Customer Service Department at:
GLI International, Inc.
Phone:
[800] 543-8907
9020 West Dean Road
Fax:
[414] 355-8346
Milwaukee, WI 53224
E-mail:
GLI SERVICE DEPARTMENT HOURS
Eastern
Std. Time
Central
Std. Time
Mountain
Std. Time
Pacific
Std. Time
Monday
through
Thursday
8:30 a.m.
to
5:30 p.m.
7:30 a.m.
to
4:30 p.m.
6:30 a.m.
to
3:30 p.m.
5:30 a.m.
to
2:30 p.m.
Friday
8:30 a.m.
to
4:00 p.m.
7:30 a.m.
to
3:00 p.m.
6:30 a.m.
to
2:00 p.m.
5:30 a.m.
to
1:00 p.m.
All analyzers returned for repair or replacement must be
freight prepaid and include the following information:
1.
A clearly written description of the malfunction.
2.
Name of person to contact and the phone number
where they can be reached.
3.
Proper return address for shipping analyzer(s) back.
Include preferred shipping method (UPS, Federal Ex-
press, etc.) if applicable.
4.
A purchase order if analyzer(s) is out of warranty to
cover costs of repair.
NOTE:
If the analyzer is damaged during return shipment
because of inadequate packaging, the customer is
responsible for any resulting repair costs.
(
Recommendation:
Use the original GLI shipping
carton or an equivalent.)
Also, GLI will not accept analyzers returned for re-
pair or replacement unless they are thoroughly
cleaned and all process material is removed.
ANALYZER REPAIR/RETURN
