6.7 Error Messages and Error Codes
285
027-572
027-573
027-574
027-576
027-578
SMB protocol error
Execute the operation again. If the error still is not resolved, contact our Customer Support
Center.
027-584
SMB protocol error. The SMB server is in shared security mode.
The SMB server may be set on Windows 95, Windows 98, or Windows Me OS. Set the SMB
server on an OS other than Windows 95, Windows 98, or Windows Me OS.
027-701
The network cable is disconnected from the machine.
Connect the network cable securely if the cable is disconnected.
027-796
While the printer was configured only to print documents attached to e-mail, an e-mail message
without an attachment was received and that mail was discarded.
To also print the message body text and header of an e-mail, change the settings on the
[Properties] tab of CentreWare Internet Services.
027-797
The output destination for received e-mail is wrong. Specify the correct output destination and
send the e-mail again.
041-500
041-501
An internal error occurred.
Switch off the machine power, make sure that the display is blank, and then switch on the
machine power. If the same message is displayed again, contact our Customer Support Center.
078-500
An error occurred in Tray 6 (HCF B1).
Contact our Customer Support Center.
116-220
Failed to change to the download mode. Contact our Customer Support Center.
116-701
2-Sided printing cannot be performed because of insufficient memory.
Installation of additional memory (option) is recommended.
116-702
Printing was performed using PostScript fonts in place of TrueType fonts inside the document.
Because of this, unintended new line operations and hyphens may cause unexpected printing
results.
If this happens, use the PostScript print driver to change the settings of the [Font Substitution
Table] under [Device Settings].
116-703
An error occurred with PostScript.
Check the print data or clear the bi-directional check box for the spooling setting on the
[Advanced] tab of the PostScript print driver.
116-710
If the received data exceeds the size of the HP-GL, HP-GL/2 spool, the printer may no be able to
determine the document size correctly.
Increasing memory allocated to HP-GL, HP-GL/2 auto layout memory or installation of the HDD
Extension Kit (optional) is recommended.
116-713
The job was divided into parts for printing because the hard disk became full.
Delete unneeded data from the hard disk to free up space.
116-714
An HP-GL, HP-GL/2 command error occurred.
Check the print data.
116-720
The job cannot be printed due to insufficient PCL memory.
Disable ports that are not needed or adjust the buffer size of each type of memory.
Installation of additional memory (option) is recommended.
116-725
Failed to write the image log because the image log storage area on the machine is insufficient.
Execute the operation again.
If this error still is not resolved, take one of the following measures:
• Delete unnecessary image logs.
• Change the [Assurance Level] setting for image logs to [Low].
In this case, selecting [Low] does not secure the contents of created image logs.
116-739
Log data cannot be saved because of insufficient hard disk capacity.
Delete unneeded data to free up capacity.
Error Code
Cause/Remedy
