Francis Francis illy Y5 IPERESPRESSO, Instruction Manual

Page: 23 / 172

23
TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
If problem
persists
The machine does not
turn on.
The power supply cord is not plugged
in to the power socket. Connect the plug to a socket which complies with the technical specifi cations indicated in the data plate “M” under
the base of the machine.
Contact an
authorized
Service Center.
The main on/off switch “G” is positioned
on “0”.
Position the main on/off switch “G” on “I”.
The machine does not
brew coff ee.
No water in the tank. Fill tank “L” with water.
The capsule is not inserted in the cap-
sule compartment.
Insert a capsule in the capsule compartment “B”.
The capsule inserted does not dispense
coff ee. Remove the capsule by disengaging and lifting the lever “A” and collect it from the capsule tray “D”. Close the capsule
compartment “B” and dispense a small quantity of water. Insert the capsule again and start brewing.
The moveable part of the top of the
machine is not completely closed.
Lift the lever “A” and make sure that you have inserted the capsule correctly. Lower the moving part and lock by lowering
the lever “A”. Press the or buttons to brew coff ee.
The or buttons have not
been pressed.
Touch the or button again.
The water tank has not been correctly
inserted.
Check that the water tank “L” is completely inserted.
Internal components with scale buildup. Descale the machine as described in the related paragraph.
The pump did not prime. Try to dispense water without inserting the capsule into the compartment “B”.
Water leaks out. Incorrect type of capsule.
Make sure that you have used an “Iperespresso” capsule for domestic use, identifi ed by the “Single-dose ground coff ee
capsules for domestic use” label on the ESPRESSO or BREWED COFFEE package.
Machine in power save mode.
Turn on the machine by tapping either or buttons.
Touch the or button again to start brewing.
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