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Optimize Your Hard Disk
Use a disk utility such as Scandisk to check whether your hard disk contains bad
sectors that may be causing your system to crash. You can then use a utility to defrag
the hard drive which will optimize its performance.
NOTE:
In most cases your
operating system will have these tools already installed. If they are not installed in
your system, refer to your operating system manual.
Checklist for Calling Technical Support
When you need to contact technical support, please be in front of your computer and have
the following information ready:
Computer Speed (i.e. 450Mhz, 1.4 GHz)
Processor Type (i.e. Intel, AMD, Cyrix)
Operating System (i.e. Windows 98, Me, NT, XP)
Amount of RAM (i.e. 64MB, 128MB)
Amount of Free space on your Hard Drive (in megabytes)
Brand of Video Card (i.e. Matrox, STB, Diamond)
Model of Video Card (i.e. Matrox Millenium, Diamond Fire PRO GL 1000,
STB Velocity 4400)
Printer Style (i.e. Laser, Ink Jet, Dye Sublimation)
Printer Brand (i.e. HP, Epson, Canon, Lexmark)
Printer Model (i.e. HP 940c, Epson 890, Canon S750)
Version of MediaFACE® 4.01 currently running on your machine.
To find the version:
Open MediaFACE® 4.01.
Close the Select Project Template window
Select Help from the Menu Bar.
Select About MediaFACE® 4.01.
The dialog box will list the version and build number of the program.
