7-9
7.6 Inquiries about Product and Guarantee
(1)
When making an inquiry
Upon breakage of the product, uncertainties, failure or inquiries, inform your Fuji Electric
representative of the following information.
1) Inverter type (Refer to Chapter 1, Section 1.1.)
2) SER No. (serial number of equipment) (Refer to Chapter 1, Section 1.1.)
3) Function codes and their data that you changed (Refer to Chapter 3, Section 3.4.3.)
4) ROM version (Refer to Chapter 3, Section 3.4.6.)
5) Date
of
purchase
6) Inquiries (for example, point and extent of breakage, uncertainties, failure phenomena, and
other circumstances)
(2)
Product warranty
The term of product warranty is one year after the purchase or 24 months from the month and year of
production specified on the nameplate, whichever comes first. However, the product will not be
repaired free of charge in the following cases, even if the warranty term has not expired.
1) The cause includes incorrect usage or inappropriate repair or modification.
2) The product is used outside the standard specified range.
3) The failure is caused by dropping, damage or breakage during transportation after the
purchase.
4) The cause is earthquake, fire, storm or flood, lightening, excessive voltage, or other types of
disaster or secondary disasters.
Summary of Contents for FRENIC-Multi series
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