RESTRICTED USE ONLY
Fargo Electronics, Inc.
DTC400e/Persona C30e/M30e Card Printer User Guide (Rev. 1.0)
4-22
2
Open the front cover and remove the Ribbon Cartridge.
•
If Ribbon is broken, continue to Step 3.
•
If Ribbon is in good condition, continue to Step 6.
3
Adjust the print offset. See the Using the Print Top of Form Option procedure.
If the issue persists, continue to Step 4.
4
Repair the Ribbon and wind up the take-up roll 4 color panels past the
damaged area.
a. Press on the
Resume
button.
b. If the issue persists, continue to Step 5.
5
Use the Fargo Workbench Printer Utility to cycle the Printhead to ensure
proper Printhead operation.
•
If the Printhead does not cycle properly, see Resolving the Headlift Motor /
Sensor Error.
•
If the Printhead functions properly, continue to Step 6.
6
Replace the Ribbon Cartridge.
a. Press on the
Resume
button.
b. If the issue persists, continue to Step 7.
