Ericsson iPECS-100, Feature Description And Operation Manual

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iPECS-LIK
Feature Description & Operation Manual
Issue 6.1
377
7. SLT
7.1 BROKER CALL
Description
Broker Call allows an SLT user to engage in two (2) calls, alternating between the two parties,
so that the conversation with each party is private.
There are two types of Broker Call, Transfer and Camped On.
Operation
SLT
To activate a Transfer Broker Call
1. Make or receive an intercom or external call.
2. Momentarily press the hook-switch, intercom dial tone received and active call is
placed in Exclusive hold state.
3. Place second call.
4. To alternate between calls momentarily press the hook-switch.
To activate a Camp-On Broker Call
1. Make or receive an intercom or external call.
2. Receive a Call Waiting/Camp-On tone.
3. Momentarily press the hook-Switch, intercom dial tone received and the active call
is placed on Exclusive Hold.
4. Dial the Camp-On Answer feature code
“600”, camped on call is connected.
To alternate between the calls
1. Momentarily press the hook-switch.
2. Dial the Camp-On Answer feature code
“600”.
Conditions
1. After a hook-switch flash, if the call results in an error, busy, no answer or an
abnormal state, the SLT user may momentarily press hook-switch to retrieve the
held call.
2. During a Transfer Broker Call, if the SLT user goes on-hook, the Broker Call parties
are connected completing a Call Transfer.
3. During a Transfer Broker Call, if the active caller disconnects from the SLT user, the
held party, if another station, is connected to the SLT. If the held party is an CO/IP
call, the SLT user receives error tone and may go on-hook to receive recall and
retrieve the held call. Transfer Broker Call: 2nd Call is originated by SLT user.
Camped On Broker Call: 2nd Call is delivered to the SLT through a Camp-On.
4. During a Camp-On Broker Call, if the SLT user goes on-hook, the active call is
disconnected and the held call recalls to the SLT.